Gainsight Employee Reviews | Comparably
Gainsight Claimed Company
Gainsight, the Customer Success company, offers businesses everything they need to retain customers and drive company growth read more
EMPLOYEE
PARTICIPANTS
135
TOTAL
RATINGS
2042
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Gainsight Employee Reviews

Out of 355 Gainsight employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping Gainsight improve their work culture. The Sales team, with 100% positive reviews, reports the best experience at Gainsight compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 6% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Keeps us updated with the company situation and daily update

Gainsight encourages to grow with in the team

Lead by example and seem to really care about people and the customer outcomes.

Review from Marketing Dept

Transparency, forward planning, childlike joy, and beginner's mindset

Transparency is what the best i have seen

What is the best part about your compensation package?

Compensation Reviews

Base package is good and similar to market standard

Base compensation since we dont have any equity at the moment

Review from Marketing Dept

Fixed package,timely pay, benefits over & above the paclage

Fairness is clear across the board

The salary seems fair and competitive, and the benefits are top notch.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

All memebers are suppotive and helpful

Transparent leadership and opportunity to learn

Collaborative environment and good mixture of productive work time while also mixing in personal development and water cooler talk.

Review from Operations Dept

Cooperative, knowledgable, and always willing to help.

We have a diverse team.

Review from HR Dept

What is most positive about the culture and environment at your company?

Environment Reviews

We all believe on what we are doing! Customer success is a fun industry.

Review from Marketing Dept

Everyone is high energy and supportive

They promote a work-life balance ... you can choose to work more if you choose to.

Our Human First Attitude and our core values

Review from HR Dept

Golden Rule means people treat each other well

What did you like most about the interview process?

Interviews Reviews

I met a lot of people I would be working with on the day to day

Review from Marketing Dept

Very clear process for candidates

The process and interview questions were very applicable to the job I applied for, and I met most of the team during the 5 stages of the interview process.

It was fair and gave me a good idea of what to expect.

Review from HR Dept

We try to be transparent

What makes you most happy at work?

Outlook Reviews

Seeing how we continue to be the leaders in the industry

Review from Marketing Dept

Seeing my fellow colleagues and laughing

learning new skills and being able to apply them to cutting-edge projects

Review from Operations Dept

Making a positive difference with my customers

The product, people, and our core values.

Review from HR Dept

What do you like best about your company?

Outlook Reviews

The culture of Human First. Core Values. working hard to achieve success.

Review from Customer Support Dept
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