Gartner Employee Reviews
Out of 539 Gartner employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping Gartner improve their work culture. The HR team, with 96% positive reviews, reports the best experience at Gartner compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 33% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Fair leadership, understand the business.
Very supportive. Excellent hands of leadership guided by best practices. Although all are related to Large and Medium sector enterprises. Focus and approach can be a bit different for 50 B+ USD Accounts
Transparent & communicates at all times
Good leadership skill is presented
Leaders invest in team development
What does the leadership team need to get better at?
Allowing personal autonomy and diversity
Improve psychological safety, eliminate bad leaders who act in self-interest
Most leaders lack empathy. Once you make them mad or one mistake, it's hard for them to move forward with you without holding a grudge
Testing ideas/products/initiatives before wholly committing. Understanding clients and products better.
Everything. They need to realize it is 2022, not 1995.
What is the best part about your compensation package?
Pay for performance; solid OTE
Commissions are great compared to other companies
Review from Sales Dept
I have got a good hike
The best part pf the compensation package is the commission structure.
The uncapped commission and ability to work remotely.
Why do you feel undervalued and what would make you feel better about your compensation?
More balanced opportunity, growth opportunities, better benfits
Higher base pay with the commission
Equity/stock options for mid-execs would be good for all. Health care options are decent but limited for choice (e.g. fitness for life stage or risk tolerance)
Higher pay is desired. That is the biggest problem.
We are paid atleast 20% less then the market.
What are some of the best things about your team?
Incredibly talented and caring humans
Dynamic, diverse, bright, collaborative teams
Very collaborative, great thinkers with brilliant minds
Flexible, kind, supportive, honest and open, always ready to help and guide.
Review from HR Dept
Very coloborative and supportive team enviorment
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Encourage collaboration among peers, not forced manager collab that delves into management trying to get noticed
More in person interactions would be nice
What is most positive about the culture and environment at your company?
Very supportive and work life balance focused culture. Bullying is a strict no.
Welcoming and supportive environment to work in
Highest ethical standards, embrace diversity, are inclusive and respectful, we win as a team
Review from HR Dept
High Performance is rewarded with recognition
Review from Sales Dept
Very educated team with great level of understanding
What needs to change to make the company culture better?
Stop hiring people straight out of college and hire people with relevant work experience and passion
Review from Sales Dept
Hire industry experts and pay them
Invest in team building especially as a remote workforce
Better way to communicate would be good
Get rid of the toxic environment
Review from Marketing Dept
What did you like most about the interview process?
Thorough and two-way- you get to test the job before starting in it
Coaching and support provided by HR
Structure, compassion, candor, people and role
Be honest about tole and expectations
Feedback after each interview stage, guidance, answering in timely manner and being honest and open
Review from HR Dept
What would you improve about your company's interview process?
Needs to have more technical and interpersonal skill related questions
Stop rejecting qualified applicants in favor of fresh meat from business colleges
Review from Sales Dept
The HR deprtmetn is horrible in this area. very slow, non responsive.
It should be straight forward based on the scenarios and directly with the hiring manager.
Make it shorter. Meet in person
What makes you most happy at work?
The ability to lead an amazing team and serve industry leaders
INCENTIVES and recognition. Everyone is extremely positive.
My relationship with my team, resources I have access to in order to be successful, Diversity and Inclusion culture, work-life balance and wellness benefits
Review from HR Dept
The work culture is best
Multiple things - Pay, Good Team members, Open WFH, Open Culture
What's going wrong and how can it be improved?
Top to bottom, the wrong people are being hired, promoted, and rewarded.
Review from Sales Dept
We need to start and invest in heavy advertising.
Treat your people with respect and investigate how many hours it takes to actually do the job given territorial differences. Investigate your managers and VPs - they are part of the problem and are causing wrong behaviour such as pressuring the teams to fake metrics.
Not sure what to expect from day to day. depends on mangments mood.
Review from Customer Support Dept
Hire competent managers that actually have empathy and treat their people well.
Review from Marketing Dept
What do you like best about your company?
The people are wonderful to work with.
Review from HR Dept
What would you most like to see improved at your company?
Flexibility of where the work gets done.
Review from HR Dept
I was disappointed that L&D has been clawed back this year, as well as tuition reimbursement. Gartner places a heavy emphasis on personal growth and having a growth mindset, yet we don't' have access to these critical resources anymore.