GoHealth Employee Reviews
Out of 88 GoHealth employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping GoHealth improve their work culture. The Sales team, with 55% positive reviews, reports the best experience at GoHealth compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They arent crooks. They are real people.
They all have been where you started
These are people who are driven to meet the company's metrics and standards and disregard the wellbeing of the employees who actually generate profits for the company. There is not much to like or dislike about the leadership team because I don't know much about them.
They attempt to communicate well
Communication is key and they all are here to help us!
Review from Sales Dept
What does the leadership team need to get better at?
LISTEN!!! To. Your. Employees. Wow
Review from Sales Dept
Finding better leadership for their commission department. Getting paid correctly is very important to most employees and independent contractors. So it only makes sense that if you want to be a reputable company, then you would start putting people in leadership positions who have integrity.
LISTEN to your agents, more round tables, don't burn them out during AEP.
Less micromanaging and reak knowledgeable coschings. Never learn anything
Communication Understsndinn this is not a fast food customer service business but a medicsl profession
What is the best part about your compensation package?
New Residual Compensation contract negotiations on all BOB every year
The dental insurance is awesome.
the benefits such as health insurance
Everything is great and happy to have benefits!
Review from Sales Dept
Dental health life insurance bonuses
Why do you feel undervalued and what would make you feel better about your compensation?
Get leadership that cares about your wellbeing
Review from Sales Dept
Higher wages and commissions for enrollments. This company is below industry standards for hourly wages. Give some paid time off for wellness breaks, like we had in the past. The health insurance benefits are horrible. Deductibles are ridiculous.
GoHealth has a habit of putting things on your W2 or 1099 form that doesn't belong on there. So at the end of the year, you end up paying taxes on money that GoHealth should be paying taxes on. So they slide the tax responsibility over to the agents, which I've reported to GoHealth numerous times.
stop changing things when it comes to compensation
Poor management. Horrible work life balance
What are some of the best things about your team?
Most of the team members support one another for their accomplishments. We are virtual, so that makes it difficult to see and observe your coworkers.
Fun Friendly people, all in the same boat.
They’re just a team m
I am new to Go Health but I can say my Team are fabulous. Words cannot express how great they are!!
Review from Sales Dept
Enjoy working with medicsl staff except lead NP's
What do your coworkers need to improve and how could you work together better?
They could offer training classes by level of experience and not mix everyone together.
Review from Sales Dept
No sense of teamwork. It's a battle
Review from Sales Dept
GoHealth needs a complete overhaul of their commission department and hire honest people.
Review from Sales Dept
Eliminate "clique" atmosphere and decrease cut-throat competitiveness
What is most positive about the culture and environment at your company?
It is positive in my house. However, if you ask a question or call something out. They will say you are being negative. The truth....they think the truth is negative.
The most important thing about the culture and environment is the fact that I work from home and I have created a quiet and peaceful environment for myself.
Coworkers are the most positive
The ability to work at home
Review from Sales Dept
I believe every wants to see you succeed.
What needs to change to make the company culture better?
Change leadership to people who care
Review from Sales Dept
Toxic environment heavy workload horrible communication
Eliminate the cut-throat, competitive atmosphere. Reward based on performance, rather than duration of personal relationships.
What did you like most about the interview process?
They led you to believe it would be a positive experience
I cant really remember this
The recruiter was clear, detailed, and timely.
Short and right to the point
Review from Sales Dept
What would you improve about your company's interview process?
Set expectations for the misery
Review from Sales Dept
Literally no training. Evrryrging you need is "in the providers manual"
We need better recruiters and vetting processes
What makes you most happy at work?
The earning potential and the impact on my customers.
Closing my laptop and taking breaks
Helping people who actually need help
Review from Sales Dept
Continuous opportunities to be intellectually challenged
The flexibility
What's going wrong and how can it be improved?
Trash leads that are misleading. Managers lie and ignore written policies
Review from Sales Dept
Its hard for customers to stater their opinions because we are third party so they dont always know who they are talking to. I got tons of complaints on my line about people not even knowing they signed up for a plan. That's what you get with their pay structure here though. Laughable
Too much to list, The culture is very fake.
Hire honest and knowledgeable people to work in the commission department.
Review from Sales Dept
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What would you most like to see improved at your company?
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