Grubhub – Apart from battling traffic during rush hour and a few restaurants poorly packaging food to be delivery-ready, it's good | Comparably

Grubhub – Apart from battling traffic during rush hour and a few restaurants poorly packaging food to be delivery-ready, it's good

Grubhub Claimed Company
GrubHub allows users to find and order food from restaurants in their vicinity that deliver or offer pickup, via an app and a website. read more
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Apart from battling traffic during rush hour and a few restaurants poorly packaging food to be delivery-ready, it's good

What is most positive about the culture and environment at your company?

Flexible hours and scheduling blocks.

Why do you feel undervalued and what would make you feel better about your compensation?

More benefits. Minimum delivery fee for customers. Discounts for drivers on food.

What does the leadership team need to get better at?

Handling errors more efficiently, improving communications between drivers and driver support. Making it easier for drivers to contact customers.

What's going wrong and how can it be improved?

Wait times for food. Low pay on fast food deliveries. Schedule pick-ups to match driver arrival, offer bonus pay on fast food deliveries with tiny tips.

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