H E B Outlook Employee Reviews | Comparably
H E B Claimed Company
H-E-B is one of the largest, independently owned food retailers in the nation operating over 375 stores throughout Texas and Mexico, with annual sales generating over $23 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 100,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers. read more
EMPLOYEE
PARTICIPANTS
1842
TOTAL
RATINGS
14043
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H E B Outlook Employee Reviews

What makes you most happy at work?

achievements being recognized by admin and hanging with coworkers as we work

Taking care of my customers

I'm learning every day something new and I cannot wait to get back to work

Finish my day gold and customer service

Customers, partners, benefits and eviroment.

Friendly customers and coworkers are a plus

Being able to provide excellent customer care and quality products.

Review from Customer Support Dept

I get to see family, colleagues.

My customers. Most of them are sweet

Fun environment. Great quality and marketing.

Tha i have a job which i need

Review from Operations Dept

Getting things done, working with the various depts

to talk to ppl i know

Review from Marketing Dept

My peers help each other out.

Working with my team and conversing with customers, as well as the physical activity.

Being able to ensure that I can do something to change someones life each and every single time I clock in.

People interactions, being able to help new partners assimilate and succeed

The positivity. Our customers constantly mention how happy and helpful everyone is at our store.

my coworkers and seeing them amd just getting to work with them

getting all my work done .

What's going wrong and how can it be improved?

Putting production and inspection goals ahead of how partners are treated to accomplish them.

There needs to be another opps manager to be put in place

They need to stop being cheap and hire people

when it is fair to work at a fair pay rate so people can work comfortable

Charge customers for bags. Influence customers to help bag their groceries. Treat good employees well, and make the poor performing employees change

Im not sure how it can be improved

Evaluation of leaders and management

Review from Operations Dept

Equality in consideration of individuals circumstances surrounding absences. Especially during this pandemic.

Review from Operations Dept

New department manager. Fair PAs. Transfers not being denied. Communication. Ability to move up in company. Training. Open door policy. Issue resolutions. No huddles are being held. Close open shifts. No manager ever closing or working lady 3pm or on sundays.

Review from Sales Dept

My manager abuses her authority

Review from Customer Support Dept

What do you like best about your company?

They are reasonable and they care about the company

nothing it is horrible experience

What would you most like to see improved at your company?

The management could use some work

Dont give leaders who dont represent the culture so much slack

My pay

Review Sentiment at H E B

90
90%
10
10%

About H E B's Outlook

A
80/100

Where This Score Ranks H E B's Outlook

TOP
10%

In the Top 10% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in San Antonio, TX

2nd

2nd place versus 5 competitors rated on Comparably

H E B's Outlook is scored an A by 2819 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” H E B's Outlook score helps to boost their overall culture score, due partly to the fact that the Admin department’s positive scores help Outlook to be one of H E B's stronger culture attributes. Use the filters below to understand H E B employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 3 days ago.

Rate Outlook the Highest

  • Ethnicity - Native American
    +19%
  • Department - Admin
    +15%
  • Ethnicity - Asian or Pacific Islander
    +15%

Rate Outlook the Lowest

  • Ethnicity - Other
    -20%
  • Department - Customer Success
    -10%
  • Tenure - 2 to 5 Years
    -9%

How H E B's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1809 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

84
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic56%
Good33%
Neutral8%
Bad1%
Terrible2%
How do your customers perceive your company?
AnswerPercent
Yes74%
No26%
Are you typically excited about going to work each day?
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Rate your company