Harbor Freight Tools Employee Reviews
Out of 1209 Harbor Freight Tools employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Harbor Freight Tools improve their work culture. The HR team, with 93% positive reviews, reports the best experience at Harbor Freight Tools compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 73% of that department's reviews constructive in nature.
What do you like best about the leadership team?
as part of the leadership team, our store strives to work and communicate with one another openly. and who choose to all be on the same page
At least at my store, every single person in leadership is amazing- each one will go out of their way for the customer, the employee, and the store.
Any questions, needs, and concerns i have had havebeen addressed with a sense of urgency.
They care about you, you're not just a number
helps when needed,easy to talk to
What does the leadership team need to get better at?
teamwork community and commication and to welcome people in
Leadership must learn how to communicate and distribute work effectively, and understand in a retail environment things can happen which will hinder work efficiency.
Communication with employees. Equal treatment regardless of gender or age.
Keep EVERYONE engaged, make sure to make everyone feel comfortable, treat everyone equally and respectful.
Communication, helping the front end.
What is the best part about your compensation package?
the discount and and great job it's how they treat co workers
Compensation I feel could be higher for Management, it is not equivalent nor more than other Companies that i am aware of.
Great benefits compare to what I used to have
Health and retirement and the hud to find things and help when needed
Review from Sales Dept
Great benefits, paid time off, and bonuses.
Why do you feel undervalued and what would make you feel better about your compensation?
better training for managers on how to treat there employees
The company has billions of dollars, consider paying the cost living. Ensure management is more professional and can actually perform their role outside of their own manager being present to watch.
We sell esps at almost 50 % on some items but don't see commissions. So technically it's retail not sales.
I’m not offended the benefi
Better management and support. And appreciation.
What are some of the best things about your team?
we have very hard workers and they are well motivated
We all get along really good
they work hard but are never given the respect they deserve
We all work together effectively to complete our tasks and take care of our customers.
There are no such things here
What do your coworkers need to improve and how could you work together better?
Most of the coworkers are really good to work with, however some of them either don't listen to what leaders are telling them or are way too dependent on them for everything that they could solve on their own without leadership involvement.
we do not have an open communication, and I am out of the loop of what is going on week by week
Be on floor more then in offices
Review from Sales Dept
Communication or lack there of
Review from Sales Dept
Everything they need to learn how to be a team
What is most positive about the culture and environment at your company?
the recognition each team member gives
We are there for each other.
the custormer that come in i get more out then the co workers
We care and take care of other.
The public and my sales associates
Review from Sales Dept
What needs to change to make the company culture better?
The management and how they choose a person for a job
The store manager talks to you like your from the stone age, you can't get a word in. Customers complain all the time. I have other employee who will confirm.
Hire qualified people at fair compensation
My managers need to be more encourging
Maintaining the ability to maintain your own containment.
What did you like most about the interview process?
how she explained how things worked and what the process was
Posted a month ago
i like how open and comfortable you are
It was simple and easy
It was fast and simple
It was quite thorough throughout the interviews.
What would you improve about your company's interview process?
HR needs to spend some time training those that do the interviews.
Try hiring in a timely manner
Better management. This company has the worst management out there.
Have managers stop lying during interviews about pay, schedule, and hours worked
Less interviews or more honest feedback
What makes you most happy at work?
helping my customers and the paid vacation i acrue
Leaving and having more than one day off in a row
nothing I used to like it but the manager has ruined it
The pay being best in my area for part time, my coworkers being an actual team, the leaders being ready to help when needed and backing up employees, honestly everything about working here makes me happy as can be to work at all
working doing warehouse work stocking the shelves
What's going wrong and how can it be improved?
We never have things people are looking for. So convertion is down
HR needs to show up at there regional stores and ask the employees how they feel & being treated
Correct sixe buildings would be a good start. Harbor freight is normtorious for havig warehouses that are too small, even according to policy
Review from Sales Dept
Getting rid of management that is incompetent of doing their job, getting rid of managers who favor employees with better work and good schedules and employees they don't like getting awful work assignments and schedules
Actually look at how managment treats their team
Review from Operations Dept
What do you like best about your company?
I like that its easy to learn and fair work.
They care about their people
What would you most like to see improved at your company?
Give the stores more hours and employees