C
66/100
Harbor Freight Tools Claimed Company
We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. read more
HR or Marketing? Claim Your Free Employer Account
Harbor Freight Tools Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
helping my customers and the paid vacation i acrue
Leaving and having more than one day off in a row
nothing I used to like it but the manager has ruined it
The pay being best in my area for part time, my coworkers being an actual team, the leaders being ready to help when needed and backing up employees, honestly everything about working here makes me happy as can be to work at all
working doing warehouse work stocking the shelves
When customers compliment us on our their Customer Service experience.
the paycheck and benefits to support my family
Working with my associates and public
Review from Sales Dept
Interacting with my customers and employees
Completing the tasks at hand and being allowed to go home on time.
Working for the customers and seeing them smile
Review from Sales Dept
Finishing up everything that's needed to be done for a day. If I leave knowing I got everything finished and the warehouse and store look good, then it was a good day.
My team is the best! The people I work with make ALL the difference.
Its remote and great benefits
My customers and my teamleaders
I loved working for Harbor Freight, but am no longer work there. However, I will not miss being exposed to Covid by someone who doesn't take it seriously, having my ADA rights trampled daily or working with a hostile, disrespectful workplace bully.
Review from Operations Dept
Moving the needle forward for the company
Review from HR Dept
It is a fun place to be, and I'm always learning new things
Challenging, growth company with recognized brand
There's a structure for every process.
What's going wrong and how can it be improved?
We never have things people are looking for. So convertion is down
HR needs to show up at there regional stores and ask the employees how they feel & being treated
Correct sixe buildings would be a good start. Harbor freight is normtorious for havig warehouses that are too small, even according to policy
Review from Sales Dept
Getting rid of management that is incompetent of doing their job, getting rid of managers who favor employees with better work and good schedules and employees they don't like getting awful work assignments and schedules
Actually look at how managment treats their team
Review from Operations Dept
Horrible inadequate store manager who lacks feelings and empathy
Employees loose confidence when they don't get rewarded for a great job
Needs more bilingual people for those who talk Spanish
Nobody is on the same page
Everything! Like everything 1-2 people can make or break a team and there are some people in managemnet positions who really shouldnt be there. They just act like they dont want go be there and think they can sit in the office and do nothing!
More hours for employees would be a big plus
Review from Sales Dept
Get better leadership that is willing to be positive so that workers can feel safe and wanted while working for the company and inside it's stores
Help me to file a grievance against my store manager
Review from Sales Dept
I asked about rehire and I was told that the company does rehire people but not people that you didn't give us any notice I was never given any notice about my schedule changing 20 times within that schedule time for two weeks so that's good so why can't he retired I was a good worker an excellent
The way they talk to their customers. Instead of saying it's over there. Take the time and show them where it's at.
Review from Sales Dept
There is a quite a bit wrong with out store and besides the lack of employees I'm not sure there is much to be done besides replacing our management.
My area manager I think he is prejudice I think we need a new area manager they need to change some of their rules
Again, IT'S ALL ABOUT THE MONEY! Sales, sales, sales. Sticking your nose into everyone's business: phone number, address, email and much more, credit cards, ect. Stop being so dang selfish and try having some humanity, empathy and understanding for employees and customers for once.
The sales are deceiving. Just give everyone the same price
I have no clue I quit
What do you like best about your company?
I like that its easy to learn and fair work.
They care about their people
What would you most like to see improved at your company?
Give the stores more hours and employees
×