Harbor Freight Tools Employee Reviews
Out of 1209 Harbor Freight Tools employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Harbor Freight Tools improve their work culture. The HR team, with 93% positive reviews, reports the best experience at Harbor Freight Tools compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 73% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
teamwork community and commication and to welcome people in
Leadership must learn how to communicate and distribute work effectively, and understand in a retail environment things can happen which will hinder work efficiency.
Communication with employees. Equal treatment regardless of gender or age.
Keep EVERYONE engaged, make sure to make everyone feel comfortable, treat everyone equally and respectful.
Communication, helping the front end.
Why do you feel undervalued and what would make you feel better about your compensation?
better training for managers on how to treat there employees
The company has billions of dollars, consider paying the cost living. Ensure management is more professional and can actually perform their role outside of their own manager being present to watch.
We sell esps at almost 50 % on some items but don't see commissions. So technically it's retail not sales.
I’m not offended the benefi
Better management and support. And appreciation.
What do your coworkers need to improve and how could you work together better?
Most of the coworkers are really good to work with, however some of them either don't listen to what leaders are telling them or are way too dependent on them for everything that they could solve on their own without leadership involvement.
we do not have an open communication, and I am out of the loop of what is going on week by week
Be on floor more then in offices
Review from Sales Dept
Communication or lack there of
Review from Sales Dept
Everything they need to learn how to be a team
What needs to change to make the company culture better?
The management and how they choose a person for a job
The store manager talks to you like your from the stone age, you can't get a word in. Customers complain all the time. I have other employee who will confirm.
Hire qualified people at fair compensation
My managers need to be more encourging
Maintaining the ability to maintain your own containment.
What would you improve about your company's interview process?
HR needs to spend some time training those that do the interviews.
Try hiring in a timely manner
Better management. This company has the worst management out there.
Have managers stop lying during interviews about pay, schedule, and hours worked
Less interviews or more honest feedback
What's going wrong and how can it be improved?
We never have things people are looking for. So convertion is down
HR needs to show up at there regional stores and ask the employees how they feel & being treated
Correct sixe buildings would be a good start. Harbor freight is normtorious for havig warehouses that are too small, even according to policy
Review from Sales Dept
Getting rid of management that is incompetent of doing their job, getting rid of managers who favor employees with better work and good schedules and employees they don't like getting awful work assignments and schedules
Actually look at how managment treats their team
Review from Operations Dept
What would you most like to see improved at your company?
Give the stores more hours and employees