
Less educated, cheap staff that cannot help customers because of lack of training therefore the support tickets pile up and can get overwhelming.
Less turnover, better pay, more communication & inclusion. Preferential treatment has to end. Execs need to listen and get involved to understand what employees need without judgement.
Very much so and I am not the only one. Asking an employee to work for three BUs & expecting perfection is not smart planning. Pay them below average shows they don't really care about anything but M&A. Salaries need to increase 10 fold or they will lose very qualified talent to the competition.