Conduct our business according to the highest standards of honesty and integrity. Provide a level of service and support that allows our customers to confidently view us as their preferred solutions provider Create a work environment that recognizes the expertise, contributions, and teamwork of our valued employees To provide innovative, professional and personalized services to clients, associates and employees. We shall be sensitive to the needs of individuals forming a subject of our intervention. read more
Extreme micromanagement,lackluster HR and benefits, only good as an entry point into IT and/or the relevant field you are hired for. To Upper C-Level Management: I would recommend doing a "Undercover Boss" at some of your large client locations, you may find where your issues are at with turnover.
What's going wrong and how can it be improved?
Micromanagement is all I can say.
What are some of the best things about your team?
Dedicated, Eager to learn, Efficient.
What is most positive about the culture and environment at your company?
Easy communication with my team.
What does the leadership team need to get better at?
Stop the micromanagement, trust your employee's to do their job.
What did you like most about the interview process?
Easy IT questions, however I would recommend gearing questions for high-level IT teams as being less customer-service centric.
Why do you feel undervalued and what would make you feel better about your compensation?
I would feel more valued if I was paid closer to market value for my experience and qualifications I bring to both the team and the end-client.
Other Employee Reviews for HCL AMERICA, INC.
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