-14
eNPS Score
Q&A With HealthPartners Employees
Working together to improve health, everywhere we are HealthPartners is an integrated health care organization, offering health insurance plans in six states and high-quality care across eight hospitals, 55 primary care clinics, 20 urgent care locations and numerous specialty practices in Minnesota and western Wisconsin. We’re proud to be one of the largest consumer-governed, nonprofit health care organizations in the country. From medicine to nursing, operations to administration, research to claims and more, the HealthPartners community is driven by our Head + Heart, Together philosophy – a compassionate commitment to the well-being of the people and places we serve. We believe that outstanding health care is delivered when we combine medical science with compassion. Our goal is to make high-quality health care simple and more affordable for everyone in our community.
How employees describe working at HealthPartners
The public story bears no comparison to the private reality
Work is good and nice
Communication! There's hardly any and its poor quality when it's there. They also need to improve at follow-up/follow through. Stop hiring friends/family with zero skills, and not teaching them skills and also refusing to discipline no matter the level of infraction, including drug use.
Review from Customer Support Dept
Lack of communication runs rampant, poor leadership with clear favoritism for friends, no follow-up or follow through by leadership. They dont care about proper training. The thing that makes this job is helping patients and good benefits. However, they want to take benefits away.
Scheduling of loca l dental services.
What it's like to work at HealthPartners
- HealthPartners employees generally work 8.7 hrs a day
- Employees at HealthPartners report the work pace is comfortably fast
- 74% of HealthPartners employees look forward to interacting with their team every day
- HealthPartners employees never get valuable feedback on how to improve at work
- 61% of HealthPartners employees call their work environment positive
Q&A With HealthPartners Employees
IDX: 0 TOT: 26
How much and how often do raises happen at HealthPartners?
1% this year. And after a good review. No explanation.
2.5% or less every year
How's the work life balance at HealthPartners?
Great
How does HealthPartners make decisions around promotions?
No clue. It's inconsistent between teams under the same director. Very subjective. No clear metrics.
How's the vacation policy at HealthPartners?
20 days, and you can purchase another 10 days
How's the work pace at HealthPartners?
Slow
What's the best part of your job at HealthPartners?
Coworkers.
How secure do you feel at your job at HealthPartners?
Very
How can I improve my chances of being hired at HealthPartners?
Be a good culture fit.
What kind of people succeed at HealthPartners?
Driven and well-connected people.
How's the feedback proccess at HealthPartners?
Depends on your boss. But the performance review process is great. You can get feedback from all your peers. Can be anonymous, but doesn't have to be.
How do you feel about going to work at HealthPartners everyday?
Hate it.
How difficult is it to maintain a social life while in your job at HealthPartners?
Very easy. 40 hour weeks (or less) are the norm.
How challenged are you at HealthPartners?
Not at all.
What are the team outings like at HealthPartners?
On the marketing team, there's an outing once a year.
What unique perks and benefits does HealthPartners provide?
Really good health insurance, which you would expect for a health insurance company. Other than that, not much. No gym, no onsite clinic.
What's one thing you wish you'd known before joining HealthPartners?
Very slow pace. Approvals take forever. Raises don't cover the cost of living. But the people are smart, fun and collaborative.
How's the morale at HealthPartners?
In general, it's good. People like HP. Lately, there's been a lot of reorganization in the marketing dept, and I don't think it's been well-received.
How much diversity is there among employees at HealthPartners?
LOTS.
What's the office layout like at HealthPartners?
Varies by floor. Some floors have a totally open office plan with desks that are too small and not enough personal space. Other floors have cubes. In general, we've outgrown the building, and you can feel it.
How long do the interviews usually take at HealthPartners?
About an hour.
How do I do well in an interview at HealthPartners?
Culture is a huge component at HP. Be friendly and personable. Let your good personality come through, while also being super professional.
What's the pay like for Marketing roles at HealthPartners?
Too low.
What's the vibe like in the Marketing dept at HealthPartners? How many hours are you working?
The people in the marketing dept are amazing. Smart, creative, fashionable. There is major ebbs and flows in the amount of work coming in. I know every company has that, but this is more than I've ever experienced.
What's the Marketing team like at HealthPartners?
Great, smart, funny people.
How's the leadership on the Marketing team at HealthPartners?
Too silo-ed. Leaders between teams butt heads, and the people who are doing the work get caught in the middle of it.
Curious about what work's like at HealthPartners?
Anonymously Ask HealthPartners Employees Any Question
Should I work at HealthPartners?
36% of HealthPartners employees would encourage their friends to become coworkers, whereas 14% are neutral and 50% would not recommend working at HealthPartners to their friends.
| 36% | Promoters |
|---|---|
| 14% | Passive |
| 50% | Detractors |
