HealthPartners Employee Reviews
Out of 160 HealthPartners employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping HealthPartners improve their work culture. The Admin team, with 85% positive reviews, reports the best experience at HealthPartners compared to all other departments at the company. The IT team offered the most constructive feedback, with 47% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Very supportive leadership. Leadership listens.
Motivating, work on own schedule
fair, smart, focused on people
Collaborative and focused on well being
My supervisor is kind and understanding
What does the leadership team need to get better at?
Communication! There's hardly any and its poor quality when it's there. They also need to improve at follow-up/follow through. Stop hiring friends/family with zero skills, and not teaching them skills and also refusing to discipline no matter the level of infraction, including drug use.
Review from Customer Support Dept
Communication, actually caring about staff vs the "bottom line" and remembering that staff are people too. Laughing at their problems, not helping when they are asking for help and they play favorites depending on the day theyre having and if they've hired their friends/family members.
Communication will have to get better.
Too many managers, not enough essential nursing staff
Too many leaders and managers who have learned how to “lead” from a book. Very few natural lead
Review from Operations Dept
What is the best part about your compensation package?
Health insurance and 401k are good.
Our compensation is market based.
We have one of the best insurance coverages, but that is due to the strong unions we have backing us.
Very affordable medical insurance options
Medical benefits are the best.
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay and regular increases.
Hiring others at more oay then i make after many yesrs of servoce makes an employee feel decalued. Its a horrible feeling.
I feel those that actually work all day should NOT get the same pay raise or close to those that literally do nothing all day
they dont care about me. they only want me to work hard to make them money.
Review from Customer Support Dept
At least pay the going rate. HR needs to do their research regarding how people doing commensurate work are being paid.
Review from IT Dept
What are some of the best things about your team?
Team work and genuine intent of doing the right thing.
Our team culture makes work more enjoyable.
Most of us balance each other out. There are the few duds who are favored by management but make mistakes and don't pay attention to detail.
Team is very knowledgeable and get things done.
focused on the work, capable, fun
What do your coworkers need to improve and how could you work together better?
we have no meetings, and getting staff that actually works would be a good start
I think we could accomplish more if people were more forthright.
Be more accountable and less entitled
Review from IT Dept
better communication with the boss and manager
Review from Admin Dept
Coworkers are the best I've ever had. I look around the room at meetings and am in aw at the depth and breadth of experience.
What is most positive about the culture and environment at your company?
Coworkers, immediate management and direct customer base.
Very supportive and positive work environment.
The positive culture was created by our previous manager - when he left, things went south really quick. He always worked the assigned tasks with us so he knows what we're going through, he'd get to know us on a personal level in order to connect with us, and you know you can go to him anytime.
Our group interacts very well together.
Work life balance and opportunities for advancement
What needs to change to make the company culture better?
Have consistency among leaders and opportunities.
Think about their emoloyess more than customers.
True leadership is needed NOW!
Review from Operations Dept
Just listen, keep your ears open to hear the disspointment all around
Create accountability to adhere to organizational values. There are influential employees that speak the value but, not live it. (The culture is not receptive to good ideas, unless it is coming from a special few)
Review from Operations Dept
What did you like most about the interview process?
I appreciated it was a phone interview with my leaders manager to help determine skills, then an in person interview with both. Sadly, that is no longer done and leader only interviews friends/family and hires them, regardless of skill level.
I beleive the interview layout is fair and standardized.
Very thorough and engaging interview process.
The interview process was more like a conversation; it was not scary.
No interview process is enjoyable.
What would you improve about your company's interview process?
There aren't any Interviews reviews of HealthPartners yet.
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What makes you most happy at work?
Helping the patients, beinging a amile to their face, fixing or trying to fix issues they are having, being entrusted with their care. Making sure they understand their insurance plan and ensuring they know about fees ahead of time. Helping fix glitches in Epic, problem solving.
Being able to help and see the effects of your work.
Immediate team and immediate customers
Being in a position to provide the very best patient care.
My coworkers (this does not include management)
What's going wrong and how can it be improved?
The public story bears no comparison to the private reality
The culture is one of fear and intimidation. It’s there way or the highway. Individual skill sets are ignore
Review from Operations Dept
the upper management is what is going wrong. they are greedy, and extremely ungrateful
Review from Customer Support Dept
No team building. More scolding/admonishment than praise.
Review from IT Dept
Stop micromanaging and reward those who are high achievers
Review from IT Dept
What do you like best about your company?
There aren't any Outlook reviews of HealthPartners yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of HealthPartners yet.
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