Very supportive leadership. Leadership listens.
Motivating, work on own schedule
fair, smart, focused on people
Collaborative and focused on well being
My supervisor is kind and understanding
Theyve all been in our shoes. Theyve done this role and now they lead our team. They are empowering, realistically challenge us, let us leverage our strengths, and cheer us on and appreciate us everyday.
Leaders treat employees with humanity and respect
Their focus on customer service and diversity. Customer service includes how employees are treated.
Review from Admin Dept
Morale is low. Low employee satisfaction.
Review from IT Dept
They always recognize what I do and give me feedback for what I need to improve
Review from Admin Dept
They are problem solvers at heart.
Review from Admin Dept
they try to save money and cut not needed wasteful money spending
Review from Operations Dept
Paying long term employees better than new hires
Communication! There's hardly any and its poor quality when it's there. They also need to improve at follow-up/follow through. Stop hiring friends/family with zero skills, and not teaching them skills and also refusing to discipline no matter the level of infraction, including drug use.
Review from Customer Support Dept
Communication, actually caring about staff vs the "bottom line" and remembering that staff are people too. Laughing at their problems, not helping when they are asking for help and they play favorites depending on the day theyre having and if they've hired their friends/family members.
Communication will have to get better.
Too many managers, not enough essential nursing staff
Too many leaders and managers who have learned how to “lead” from a book. Very few natural lead
Review from Operations Dept
I can't even think about that
Get rid of them. That's the first step
Leadership needs to make more of an effort to hold people accountable and do coaching, and not just do the job for them
Honesty, being transparent, valuing their employees
Questioning the way things have “always been done
Lower operational cost by eliminating in efficiencies due to organizational miss alignments. Improve customer experience by integrating services between insurance and care.
Review from Operations Dept
caring about the patients and staff and not just their salary. all they see is green. they don't care about the turnover rate of employees, and they don't care if patients get good care. they want to cram as many patients in as possible to get the money. its PATHETIC
Review from Customer Support Dept
Bringing people together to achieve what HealthPartners claims is its mission statement: head + heart
Review from IT Dept