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Help at Home Company Culture
Help at Home Culture
This score is derived from employee ratings & reviews2.4/5
Help at Home's Overall Culture is rated D-
Top Rated Culture Dimensions
Environment
D+Outlook
D+Retention
DMeetings
DWork Culture
DHelp at Home CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Paul Mastrapa
46 /100
See More
Diversity at Help at Home
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Help at Home
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterHelp at Home eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Recommend to a Friend?
-52
Help at Home employees are -52% more likely to recommend Help at Home as a great place to work
| 24% | Promoters |
|---|---|
| 0% | Passives |
| 76% | Detractors |
Working at Help at Home
Working at Help at Home is rated below average by 24 employees, across various culture dimensions. Help at Home employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Help at Home’s culture in the Bottom 10% compared to similar sized companies on Comparably. See below in detail how working at Help at Home was rated by employees.
Overall Company Culture at Help at Home
D-
Overall Company Culture at Help at Home is rated D-
Last updated months ago
Bottom
10%
Help at Home ranks in the Bottom 10% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterHelp at Home Employee Reviews
Out of 21 Help at Home employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Help at Home improve their work culture.
| Positive Reviews | 72% |
|---|---|
| Constructive Feedback | 28% |
Positive Reviews From Help at Home Employees
- What makes you most happy at work?Helping and caring for my client
- What makes you most happy at work?My clients make me happy.
- What do you like best about the leadership team?They are very nice and dont complain
Constructive Feedback From Help at Home Employees
- What's going wrong and how can it be improved?Acknowledge the good work of caretakers, bonuses & better pay, stop cheating the workers
- What does the leadership team need to get better at?Positive reinforcement will go a long way. You will always be able to get higher productivity from someone who feels appreciated and valued. Better utilization of finances across the entire workforce (stop giving to one and not the other). Reinstate company Christmas party and bonuses.
- Why do you feel undervalued and what would make you feel better about your compensation?Benefits are covering medical expenses but just barely. Offer monetary insentives for going the extra mile (weekend office work, etc). Specific recognition for a job well done.
Help at Home Company Information
| Headquarter | United States of America |
|---|---|
| Website | helpathome.com |
| Company Status | Public |
Help at Home Employees
24 employees at Help at Home have reviewed Help at Home across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 24 Help at Home employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Help at Home are mostly dissatisfied with their total compensation at Help at Home, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Help at Home are mostly dissatisfied with their team. 24 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Help at Home are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Help at Home believe the environment at Help at Home is positive. Most Participants believe the pace of work at Help at Home is moderate. About 60% of the employees at Help at Home work 8 hours or less, while 20% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Help at Home are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Help at Home - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Help at Home KPIs and OKRs
At this moment no Help at Home employees have provided insight into whether or not they clearly understand Help at Home's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Help at Home CEO & Leadership
Help at Home CEO - Paul Mastrapa
46 /100
Help at Home’s CEO Paul Mastrapa started in this role in 2018. Paul’s approval rate is lower compared to CEOs at similar sized companies, putting Paul in the Bottom 5% of all CEOs of similar-sized companies on Comparably. Paul Mastrapa’s employees rank Help at Home in the Bottom 25% for Environment, in the Bottom 25% for Outlook, and in the Bottom 20% for Retention.
Help at Home Leadership
The Help at Home Executive Team is rated a “F” and led by CEO Paul Mastrapa, Chief Operating Officer Rick Cantrell, and Regional Vice President of Supportive Services Jorie Breyer
Paul Mastrapa CEO / President
Paul Mastrapa serves as the CEO / President of Help at Home.
Rick Cantrell Chief Operating Officer
Rick Cantrell serves as the Chief Operating Officer of Help At Home LLC. Rick started at Help At Home LLC in April of... read more
Jorie Breyer Regional Vice President of Supportive Services
Jorie Breyer serves as the Regional Vice President of Supportive Services of Help At Home LLC. Jorie started at Help At... read more
Larry Jensen Vice President, Operations
Larry Jensen serves as the Vice President, Operations of Help at Home.
Roger Ness Chief Information Officer
Roger Ness serves as the Chief Information Officer of Help At Home LLC. Roger started at Help At Home LLC in August of... read more
Shirley Driscoll VP of Reimbursement
Shirley Driscoll serves as the VP of Reimbursement of Help At Home LLC. Shirley started at Help At Home LLC in January... read more
Gustavo Saberbein Vice President Of Business Development
Gustavo Saberbein serves as the Vice President Of Business Development of Help At Home LLC. Gustavo started at Help At... read more
Joel Davis VP/General Counsel
Joel Davis serves as the VP/General Counsel of Help at Home.
Sandi Davis-Hull Executive Director
Sandi Davis-Hull serves as the Executive Director of Help At Home LLC. Sandi started at Help At Home LLC in September of... read more
Help at Home Salaries
How much does Help at Home pay?
How much do people at Help at Home get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Help at Home is $80,424, or $38 per hour, while the estimated median salary is $117,200, or $56 per hour.
At Help at Home, the highest paid job is a Sales Manager at $117,200 annually and the lowest is a Receptionist at $40,151 annually. Average Help at Home salaries by department include: Finance at $57,274, Customer Support at $60,812, Business Development at $103,592, and Marketing at $78,947. Half of Help at Home salaries are above $117,200.
12 employees at Help at Home rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 35 ratings) while 11 employees at Help at Home rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 11 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
20th Percentile $87k | $87k | 20th Percentile |
40th Percentile $117k | $117k | 40th Percentile |
60th Percentile $181k | $181k | 60th Percentile |
80th Percentile $230k | $230k | 80th Percentile |
100th Percentile $327k | $327k | 100th Percentile |
$80,424*
Average Compensation
$117,200*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Help at Home Salaries by Department
Diversity & Inclusion at Help at Home
The Diversity score provides insights into how diverse employees feel and rate their work experience at Help at Home across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Help at Home PTO
Help at Home's PTO and Vacation policy typically gives 10-15 days off a year.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Help at Home Careers
Help at Home Jobs
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Frequently Asked Questions regarding Help at Home
Who is the CEO of Help at Home?
Help at Home CEO is Paul Mastrapa, their score by employees is 46
What is Help at Home eNPS?
The eNPS for Help at Home is -52
What is the salary for Marketing Operations in Help at Home?
Marketing Operations average salary in the US is 78k
What are the salaries in the Sales in Help at Home?
The average salaries for Sales in Help at Home is 100k
Who is Help at Home leadership?
Rick Cantrell, Jorie Breyer & Larry Jensen are part of Help at Home leadership, Paul Mastrapa is the CEO
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