Millennials at Help Scout | Comparably
Help Scout Claimed Company
Help Scout is a web-based help desk that allows small and midsize businesses to deliver personalized customer support services. read more
EMPLOYEE
PARTICIPANTS
39
TOTAL
RATINGS
652
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Millennials at Help Scout

Millennials at Help Scout grade their overall culture an A; also rating it 90/100, 2 points higher than Help Scout's overall culture as rated by all 39 employees on Comparably. Millennials are considered more demanding and to have higher expectations than their more experienced colleagues. Three areas millennials working at Help Scout think their company is performing well in are: Happiness (A+), Meetings (A+), and Perks And Benefits, (A+).

Work Life Balance & Community Outreach at Help Scout

Millennials working at Help Scout and everywhere else are striving for a balanced life. At Help Scout, the majority of employees are satisfied with their work life balance. The average Help Scout employee receives unlimited paid days off per year, and socializes with their peers never outside of work. See what employees at Help Scout think about their work life balance.

AnswerPercent
Yes50%
No50%
Are you satisfied with your work/life balance?
AnswerPercent
Unlimited67%
20-30 days0%
15-20 days33%
10-15 days0%
0-10 days0%
How much paid vacation and sick days can you take a year?
AnswerPercent
Weekly100%
Monthly0%
Sometimes0%
Infrequently0%
Never0%
How frequently does your company participate in community outreach?

Mentorship and Professional Growth for Millennials at Help Scout

Within Boston, 41% of millennials shared they have a mentor. At Help Scout, 37% of millennials say they receive mentorship, which leads to the assumption that Help Scout is a great place to work for millennials focused on their professional growth. See what employees think about mentorship and professional growth at Help Scout.

AnswerPercent
Yes37%
No63%
Do you have a mentor at work?
AnswerPercent
Yes80%
No20%
Is your company invested in your career growth?

Sentiment Toward Perks & Benefits at Help Scout

Employees at Help Scout have ranked their perks and benefits in the Top 5% of companies within Boston and in the Top 5% of similarly-sized companies on Comparably. When asked to estimate how much employees think Help Scout spends on their benefits, the most common answer selected is $2500+/mo. Learn about perks & benefits at Help Scout.

AnswerPercent
Yes97%
No3%
Are you satisfied with your Benefits?
AnswerPercent
Yes100%
No0%
Do your company's benefits play a part in staying at that company?
AnswerPercent
Paid Time Off0%
Career Training50%
Decision Making50%
Fun Culture0%
Retirement Contribution0%
What Doesn't Your Company Provide, that You Want?

Retaining Millennials at Help Scout

It’s difficult to retain a millennial, and all three aforementioned sections listed bear importance. To recap, Help Scout employees rate their work life balance a B+. They think very highly of Help Scout's professional growth opportunities. Employees have graded Help Scout's perks and benefits an A+. These ratings and reviews lead us to conclude that Help Scout is an excellent company for the millennial workforce. Learn more about Help Scout's efforts to retain employees.

AnswerPercent
Yes50%
No50%
Would you leave your current job for a 20% raise at a different company?
AnswerPercent
Yes100%
No0%
Do Your Company Leaders Do What They Should to Retain You as an Employee?
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