HomeGoods is a chain of home furnishing stores operated by TJX Companies. read more
Upper management does not treat store managers fairly. They lose good managers and as a result, lose good employees. District managers do not make attempt to communicate with anyone but their store managers. Transparency is a huge problem.
What did you like most about the interview process?
Relaxed. They wanted to get to know me
What does the leadership team need to get better at?
Listening to their coordinators and addressing issues with actions. Stop condescending. Communicate. Treat people with respect.
What's going wrong and how can it be improved?
Pay is too low for associates and coordinators . Communication and transparency are lacking at all me els of management. Employees are overworked and turnover is a huge problem
What is most positive about the culture and environment at your company?
My former manager was always positive, motivating, supportive, and kind. Unfortunately he left the company, in large part because he was no longer supported by upper management
Why do you feel undervalued and what would make you feel better about your compensation?
I am always shorthanded and do three people's jobs. They need to raise their pay for full time coordinators, as they are doing the majority of the work that keeps the store running .
What do your coworkers need to improve and how could you work together better?
Management doesn't help train new associates and coordinators are so overworked they do nit have time to help train them. Coordinators have no say in who works on their team. Management does not address problem employees.
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