Home Goods Employee Reviews
Out of 464 Home Goods employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Home Goods improve their work culture. The Customer Support team, with 91% positive reviews, reports the best experience at Home Goods compared to all other departments at the company. The Sales team offered the most constructive feedback, with 32% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
We always work as a team to get things done or if help is needed, rather its an employee or customer. I sure other HomeGoods stores are the same.
My le3adership team is very helpful when i have a question.
Organized, relatable, fun, positive, work side by side. Good training
They keep in mind that people are people and things happen. Ive had pverall great interactions with my team leadership.
They teach_help associates and are patient
What does the leadership team need to get better at?
That they change the administration and place personnel with professional ethics
Employee training, decorum, less wait time for customers online.
Creating a culture thats fair and motivating
Communication is the main key.
The managers are more worried about themselve and not for the whole team! Example I was the only front end person on a busy day due to all the call outs! I was not allowed to take a break and then was written up for not taking my break
What is the best part about your compensation package?
i like the whole thing
All of the package good compensation
Medical and paid time off
Offers paid sick time for part time employees and part time is eligible for company's 401K.
Dental insurance through health insurance
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The bottom line employees are the structure that jokds up the store! Salary of 13.00 / hour is insufficient to maintain a povert level. We have a man who takes bus as dar as it goes then has to Uber to the store. He spends a good amt of his 13.00 fir transportation. Worrjs very hard for the store
I feel like we are over worked and very much under paid. We don't even get 40 hours as a full time employee, that is very sad. If we had some type of inventory system it would help with overstock. I enjoy working there, however it just seems like the people at the top does not care about us
I am a single mom and head of household so getting paid the same amount as a teenager is not reasonable. Especially considering i love coming into work and i put much pride in my day to just have some teenager at night mess up everything you worked hard for during the day to accomplish.
More money, alot od work for little pay
Never appreciated for everything you do and the pay needs to be higher than what it is!
What are some of the best things about your team?
We show up and show out.. We always try to get work done and keep the shelves stocked
We can work together and communicate well together.
they are very positive and they work together to solve issues.
Positive, teaching, patient, kind, calm, drama free
We all bring different things to the table. One brings creativity with color and organization. Some bring neat and tidy aesthetic style... somw are great at fixing and folding it all just works at my store.
What do your coworkers need to improve and how could you work together better?
Better communication, def better employee training.
Get better people to manage your stores
Focus on employees not credit card application
Training Better communication Give employee support, don't shame them by bringing them into it the office
Management that doesn't like to spread rumors
What is most positive about the culture and environment at your company?
Like I have said before everyone seems nice and cheerful when engaging with each other, makes it worth coming to a good environment.
i think it has always been a team effort on my job.
Everyone is treated fair and fell valued
I immediately felt welcomed in to the team, everyone works their part like a machine. Ive worked in many team like situation, i have never seen a very divers group work so well together.
The store managers are always on the floor helping
What needs to change to make the company culture better?
There needs to be a fairness with all employees and corporate needs to Understand that without us employees they have no business
Better management and key holders.
better leadership to have more employees enjoy working there. leave good working conditions for employees. what is that bullshit backroom you gave us? why can you not buy a new compactor instead of having us struggle with a 50 year old one. selfish company.
Better management. To actually care about the products and people instead of ignoring it.
They need way more people to work. More management. Better communication, organization, leadership and constructive criticism.
What did you like most about the interview process?
Talking with the manager, getting to know me as a person and how I could benefit their company
The people giving the interview had a sense of humor which made the interview way easier and more comfortable.
I had all my questions answered.
Fast, to the point, BG check came back quick.
The professinalism the store manager had.
What would you improve about your company's interview process?
they should be more careful who they hire but they don't care
Hire managers who know what they are doing and care about employees. Every one is replaceable. You are just a worker to be abused until you are injured or quit. You mean nothing.
Tell employees the truth about work conditions and job description
What makes you most happy at work?
The departure time I feel that I can't spend 10 hours in that work environment
I like the work and my 99% of my coworkers. I like coming to work.
the people i work with are friendly.
Customer interaction, fun co workers
Being able to show the peoduct in ways that grab the clients attention. I enjoy making displays (end caps). Especially during the holidays or special events. This is going to be my first year as a coordinator and i am really excited.
What's going wrong and how can it be improved?
need to train your nanagers on inti-samite training course the jews are good workers also.
More teamwork needs to be done.
If the company practiced what they preached. I heard so many similar cases like mine on different review sites. If the higher ups were in our shoes, theyd feel the same. Too busy pretending to be demi-gods. Its either going to fail or someone has to care.
Check who has leadership and power in your company bad people that degrade people that work for your company shouldnt have a role here
I have talked with many customers and they have said that the map of the store keeps changing everyday and that it is too cluttered.
What do you like best about your company?
It's a fun, creative place to work and I feel it best fits with my skills and education
Co-workers. Good, strong company.
What would you most like to see improved at your company?
More supervision and help for new employees who haven't yet adapted to the job
Transparency. Told they would promote and did not.