Home Helpers Claimed Company
A leading franchisor of in-home care in the United States read more
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My experience started out great, I had hours and I was working a good schedule. As time went on, that all changed and I lost hours without being told why, and I lost clients for absolutely no reason.
What is most positive about the culture and environment at your company?
The most positive thing is that we help people.
What's going wrong and how can it be improved?
They really need to work on communication with the caregivers. My branch especially.
What does the leadership team need to get better at?
Communication! My manager doesn't communicate when a client cancels or no longer needs care. I've lost hours without any explanation as to why.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because they gave me 40 hours a week and then they took the hours away without any explanation as to why. I was just removed from the schedule, and this has happened more than once.
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