
There aren't any Leadership reviews of Horizon Blue Cross Blue Shield of New Jersey yet.
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Trusting and empowering the first line managers/supervisors and not trying to micromanage the aspects they are too far removed from.
Challenge the status quo. Allow your front-line workers to make the decisions, and ALL leadership needs to be SERVANT LEADERS.
Employee recognition and promoting work life balance
Everything. Get with the times.
Strategy, they are clearly clueless