Hoshizaki America Technical Support Department Employee Reviews
Briefly describe your overall experience at your company
Posted a day ago
What do you like best about the leadership team?
Friendly and willing to associate with the entire employee staff, no one is bigger.
Posted a day ago
Easy to work with and gives clear direction.
Posted 3 days ago
Always here on duty to help
Posted 4 days ago
They say hello to me when they visit
Posted 4 days ago
Easy to do business with
Posted 15 days ago
What does the leadership team need to get better at?
Directly communicating to the DC's. There has never been an opportunity to discuss what we need to do to improve customer service or other issues pertaining to the DC's.
Visiting the DC's and sitting down with individual employees to express their concerns and suggestions without retaliation.
Communicating a clear message, treating employees better. Personally I believe they only see us as tools.
better attitude to all team members not just the ones that do favors for management
What is the best part about your compensation package?
Health/Dental coverage, on site Penguin Care facility
Posted a day ago
Holidays and Paid Time Off
Posted 3 days ago
Medical insurance for me and my family
Posted 4 days ago
The health insurance is top notch and having a heath care provider on site is very beneficial.
Posted 17 days ago
insurance is the best compensation.
Why do you feel undervalued and what would make you feel better about your compensation?
I have had exemplary reviews for 20 years and only one wage increase above the standard 3%.
We are below industry standards
Individual compensation should be merit based and not the standard 3% increase.
Compensation is held to the lower end of the scale for my position, here and Industry wise. would like to see this reviewed. My Director is not taking full advantage of the Ice Breaker program for his direct managers.
A million dollars, just kidding. As you know and I am sure you are in the same boat. Getting tougher to keep up with inflation. I would love to advance in this company, not sure how to show my value other than always showing up, treating our customers as I would be treated
What are some of the best things about your team?
Easy to work with, friendly
Posted a day ago
We wall work well together
Posted 3 days ago
Easy to do business with
Posted 15 days ago
Very helpful, seem to actually care and informative.
Posted 17 days ago
working together with any other person
What do your coworkers need to improve and how could you work together better?
apply themselves to learn the things that they are questioning me about
Posted 4 days ago
Better attitudes and open discussions.
Stop living in a silo and acknowledging that how they do their jobs affects how I do mine
they are friends of the boss, so they think they are the boss.
not singling members out with issues when it was a team problem
What is most positive about the culture and environment at your company?
Interaction between departments, some people go above and beyond
Posted a day ago
The whole team has a positive mindset
Posted 3 days ago
Having lunch catered in to the D.C.
Posted 4 days ago
Hoshizaki as a whole seems to care for their employees and families. This is shown time and time again throughout the year with the company's goals, local donations and activities.
Posted 17 days ago
team is focused on helping customers
What needs to change to make the company culture better?
teach your upper management how to treat employees like humans. There are managers who make this a toxic environ, some even gloat about it.
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Being able to "run with the ball" and have an opportunity to make a difference
Posted a day ago
Being able to complete and stay on top of my work.
Posted 3 days ago
When we have lunch catered into the D.C.
Posted 4 days ago
The engaging work, coffee and food in the cafeteria.
Posted 17 days ago
when we cater lunch for everyone
What's going wrong and how can it be improved?
New units designed with features we have issue with. No manuals exist and machines are in the field,
Poor quality of products. Poor new hires. Concise communications are rare. HR is nonexistent in the DC's. Need to improve quality. Better communication (in person) from corporate. Better corporate support to the DC's.
No structure, management oblivious to issues in the DC. Inconsistent coaching and discipline.
im not at liberty to say
more work life-balance and more communication between departments and branches.
What do you like best about your company?
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What would you most like to see improved at your company?
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