B
75/100
Comparably Awards
Humana Claimed Company
Humana Inc. is committed to putting health first—for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell™ healthcare services, we make it easier for the millions of people we serve to achieve their best health, delivering the care and service they need, when they need it.
The result is better quality of life—not only for people with Medicare and Medicaid, but also for families, military service personnel, and communities at large. This is more than health insurance, and more than healthcare. read more
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Humana Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
knowing we have helped better patients lives
Being productive and helping members
Being able to work independently without too much intervention.
sense of belonging and accomplishment. Feeling appreciated and recognized
job satisfaction of helping someone in their healthcare journey
The team are very supportive
Review from Finance Dept
The ability to be challenged, to learn, to grow.
To know that I am making a difference in peoples lives and in turn making a difference in my life as well.
Review from Sales Dept
I enjoy working with my team, I enjoy my job, and I like working for the company.
The creativity I get in my work process
Growth opportunities; learning; investing time in individual and professional development; feeling like my work makes a difference
I enjoy helping the beneficiaries.
Helping patients daily and interaction with referral sources in the community
Helping people and solving problems
Assisting members and wellness breaks
It is my home away from home.
being able to help those who are in need.
Review from Marketing Dept
What makes me the happiest at work is that no two days are the same. There is always a new challenge and a learning experience where I am able to put my skills to use and being able to help others is a very rewarding experience.
When I make sales for the day
Working to improve access to healthcare, lower the costs, and improve quality to care.
Review from HR Dept
What's going wrong and how can it be improved?
The company needs to shift from cutthroat solely results driven to a culture that is thriving together and actually inclusive and embracing diversity with a focus on delivery products and services that focus on the wellbeing of others.
Humana premiums are so expensive
They have been giving OT every day including weekends for 2 years. Employees health is deteriorating due to constant labor exploitation
Review from Customer Support Dept
When the staff jas a question about certification and day to day job question. Stop saying I will get back to you or just e ading the questions.
Review from Operations Dept
Change leadership. Leadership can either make it or break it.
They will need to hire people who want to work with integrity and excellence.
Higher management at Humana needs to wake up and see what is really going on.
Micromanagement and unrealistic expectation. Your manager will put you in a spot where you will fail.
Review from IT Dept
Already explained this. I used to look forward to working and loved my job and my members. I had the time to actually teach disease prevention on the members level, not rushed before. I built strong trusting relationships with my members and really made a difference before the ceo changed
Review from Customer Support Dept
The managers need to stop looking at us like we're robots and expecting the world from us when we have no control over anything. They also need to stop hiring such lazy, inconsiderate people. We don't need anymore of that.
Review from Sales Dept
I am in the wrong role and wrong department for my desired career. I know this and am seeking a role elsewhere that is better suited for my experience and passion.
Review from Operations Dept
Constant stories of acquisitions and change can be stressful. Layoffs are concerns
Review from Operations Dept
Just take a step back,, fix what's wrong instead of putting out fires. Stop letting incredibly ineffective people be managers
Review from Operations Dept
Management overworks employees, and are no help.
Review from Customer Support Dept
What do you like best about your company?
My patients were wonderful but this can be found anywhere.
I enjoy my work and PTOs
Review from IT Dept
Coworkers
Review from Customer Support Dept
Flexibility
Review from Operations Dept
What would you most like to see improved at your company?
Respect the healthcare staff, nursing staff. We work are butts off because we care and it saves Humana tons of money. SHOW APPRECIATION
Culture must be at company level and not at the team level. Humana gives lot of power to immediate managers and in circumstances where they are not truthful may hurt employees. Hire good managers and make sure, Humana's vision is applied at team level
Review from IT Dept
Office space
Review from Admin Dept
Transparency and break down of silos
Review from Operations Dept
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