Humana Employee Reviews | Comparably
Humana Claimed Company
Humana Inc. is committed to putting health first—for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell™ healthcare services, we make it easier for the millions of people we serve to achieve their best health, delivering the care and service they need, when they need it. The result is better quality of life—not only for people with Medicare and Medicaid, but also for families, military service personnel, and communities at large. This is more than health insurance, and more than healthcare. read more
EMPLOYEE
PARTICIPANTS
844
TOTAL
RATINGS
7071
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Humana Employee Reviews

Out of 787 Humana employee reviews, 79% were positive. The remaining 21% were constructive reviews with the goal of helping Humana improve their work culture. The Sales team, with 93% positive reviews, reports the best experience at Humana compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 37% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They seem to really care about you.

Willingness to listen to employee input

Consistency, compassion, caring, and committed!!!

communicative, approachable, supportive and problem solver

My direct supervisor is amazing. The highest management doesn't care about the average employee or our patients, just profits.

What is the best part about your compensation package?

Compensation Reviews

fair pay for my job title

401k match and company's willingness to look into benefits that are helpful to the employees

health benefits cost savings per check

The pay and benefits are amazing!!

health insurance, 401k match, PTO

What are some of the best things about your team?

Team Reviews

They are all good people

My team is literally the only reason i work at Humana

great teamwork - everyone is in this to help patients

Collaboration and true team environment

not much, everyone is alone, no engaging, boss never around to help, etc.

What is most positive about the culture and environment at your company?

Environment Reviews

They try to bring the positivity up

helping people is at the core of what we do

Being able to assist our members

team spirit band good leadership

the diversity and culture of the workplace

What did you like most about the interview process?

Interviews Reviews

The interview was awesome they really listened

It was pretty much average

The ability to interview with the management by zoom

My initial interview was great and the feedback from the HR representative during the process was amazing. However, for all subsequent transfers that I've put in for (didn't get), the communication has been awful. There has been no feedback which I believe internal candidates deserve.

Straight forward and honest. Manager set the expectations for the job in an honest manner.

Review from IT Dept

What makes you most happy at work?

Outlook Reviews

Being productive and helping members

Being able to work independently without too much intervention.

sense of belonging and accomplishment. Feeling appreciated and recognized

job satisfaction of helping someone in their healthcare journey

knowing we have helped better patients lives

What do you like best about your company?

Outlook Reviews

My patients were wonderful but this can be found anywhere.

I enjoy my work and PTOs

Review from IT Dept

Coworkers

Review from Customer Support Dept

Flexibility

Review from Operations Dept
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