Hy-vee Employee Reviews
Out of 615 Hy-vee employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Hy-vee improve their work culture. The Customer Support team, with 85% positive reviews, reports the best experience at Hy-vee compared to all other departments at the company. The Operations team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Corporate needs to be more involved in making sure rules, policies and procedures are held up to a higher standard and people are held accountable for their actions. Instead, management from a store level are allowed to run amuck.
Be more present and listen and address the issues before they get out of hand.
Communication between HR and upper management
Review from Customer Support Dept
They need to be human. They need to promote and recognize people with the skills and who deserve to contribute more to the business, not their buddies. This applies to all levels.
More cooperation, if it's possible with the underpaid wages.
Why do you feel undervalued and what would make you feel better about your compensation?
I’m given no time to use my benefits. There is no one to cover workers taking time of
higher 401 k contribution by the company
Being appreciated would be a good start
Overworked and new hires come in making higher than you.
Equal pay for equal work for those that are in lateral positions.
What do your coworkers need to improve and how could you work together better?
They need to be managed for starters.
Not be company shills and expect impossible goals
Hyvee uses incentives to get people to do more work for less money, this causes employees to work against each other rather than a team
Hire intelligent people who can do their job and pay them well
The department thaf I work in works well together, but the higher up management doesn't appriciate us, and makes us feel like I do not do enough or am good enough, when I do more than asked of.
What needs to change to make the company culture better?
They need to focus on the problem inside of brushing it underneath the table.
Telling our people we are doing a great job, communication with others,
Review from Customer Support Dept
Not so corporatized and less work forced onto one or teo good employees
Review from Sales Dept
That implementing labor intensive changes is hard after / during a labor shortage and being talked to like we aren't even trying to hire people does not help.
Stop forcing products that dont sell, forced purchasing hurts profits when it will not sell until marked down to nothing. Then you are surprised when the GP is terrible. If you can really do a better job running the store from the home office, why are sales and profit so bad?
What would you improve about your company's interview process?
The interview substance is very misleading.
Consistency with HR department and pay equal to position and experience.
Talking about what goes on at work and not leaving it out
To describe the actual job more in depth. Get to know the person a little better, experiences that they had and work history. You should set the expectations from day one. Work ethic, uniform, etc.
Get a new HR person
What's going wrong and how can it be improved?
Adequate pay, better and more attractive benefits and specials.
Review from Operations Dept
Proces have gotten outnof control at store level. They gove too much autonomy to their stores and its hurting their success. But, as long as they keep driving customers into our stores, I'd say, keep on!
Increase wages, don't unjustly take away grocery discounts.
The company has invested money in race cars and things that have nothing to do with groceries. Invest in the people! Pay people fairly with competitive wages and treat them with respect. Keep communication lines open. They will have less turnover, and more satisfied employees.
Too many people show up for the paycheck and forget the customer service part and that their job is important to assure customers come back.
What would you most like to see improved at your company?
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