ICON plc Competitors | Comparably
ICON plc Claimed Company
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We are a global provider of consulting, and outsourced development and commercialisation services to pharmaceutical, biotechnology, medical device and government and public health organisations. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas. ICON has been recognised as one of the world’s leading Contract Research Organisations through a number of high-profile industry awards. read more
EMPLOYEE
PARTICIPANTS
138
TOTAL
RATINGS
1106
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ICON plc Competitors

ICON plc competitors include IQVIA, ERT, Merge Healthcare and inVentiv Health. ICON plc ranks 1st in Product Quality Score on Comparably vs its competitors. See below how ICON plc compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
4th
Gender Rank
2nd
Diversity Rank
3rd
Product Quality
1st
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd

See ICON plc Culture vs Competitors:

ICON plc Competitors
RankCompanyScore
1IQVIA71
2ERT71
3Merge Healthcare64
4ICON plc62
5inVentiv Health52
Product Quality Score Comparison

ICON plc Ranks 1st in Product Quality Score

20 Customers rate ICON plc's Product Quality Score a 3.9/5, which ranks it 1st against its competitors.

  1. 1st
    ICON plc
    3.9 / 5
  2. 2nd
    IQVIA
    3.8 / 5
  3. 3rd
    ERT
    2.7 / 5
  4. 4th
    inVentiv Health
    2.5 / 5
Product Quality Score Comparison
RankCompany Score
1ICON plc79
2IQVIA76
3ERT54
4inVentiv Health50
NPS Comparison

ICON plc Ranks 2nd in Net Promoter Score

26 Customers rate ICON plc's Net Promoter Score a 15, which ranks it 2nd against its competitors, below IQVIA. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend ICON plc to a friend?”.

  1. 1st
    IQVIA
    15
  2. 2nd
    ICON plc
    15
  3. 3rd
    ERT
    -47
NPS Comparison
RankCompany Score
1IQVIA15
2ICON plc15
3ERT-47
Pricing Score Comparison

ICON plc Ranks 2nd in Pricing Score

18 Customers rate ICON plc's Pricing Score a 3.6/5, which ranks it 2nd against its competitors, below IQVIA.

  1. 1st
    IQVIA
    3.6 / 5
  2. 2nd
    ICON plc
    3.6 / 5
  3. 3rd
    ERT
    2.5 / 5
  4. 4th
    inVentiv Health
    2.5 / 5
Pricing Score Comparison
RankCompany Score
1IQVIA72
2ICON plc72
3ERT50
4inVentiv Health50
Customer Service Comparison

ICON plc Ranks 2nd in Customer Service

16 Customers rate ICON plc's Customer Service a 3.8/5, which ranks it 2nd against its competitors, below IQVIA.

  1. 1st
    IQVIA
    3.9 / 5
  2. 2nd
    ICON plc
    3.8 / 5
  3. 3rd
    ERT
    2.5 / 5
  4. 4th
    inVentiv Health
    2.5 / 5
Customer Service Comparison
RankCompany Score
1IQVIA78
2ICON plc77
3ERT51
4inVentiv Health50
Overall Culture Score Comparison

ICON plc Ranks 4th in Overall Culture Score

138 Employees rate ICON plc's Overall Culture a 62/100, which ranks it 4th against its competitors, below Merge Healthcare. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    IQVIA
    71 / 100
  2. 2nd
    ERT
    71 / 100
  3. 3rd
    Merge Healthcare
    64 / 100
  4. 4th
    ICON plc
    62 / 100
  5. 5th
    inVentiv Health
    52 / 100
Overall Culture Score Comparison
RankCompany Score
1IQVIA71
2ERT71
3Merge Healthcare64
4ICON plc62
5inVentiv Health52
eNPS Comparison

ICON plc Ranks 4th in Employee Net Promoter Score

106 Employees rate ICON plc's Employee Net Promoter Score a -22, which ranks it 4th against its competitors, below Merge Healthcare. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at ICON plc to a friend?”.

  1. 1st
    ERT
    37
  2. 2nd
    IQVIA
    18
  3. 3rd
    Merge Healthcare
    0
  4. 4th
    ICON plc
    -22
  5. 5th
    inVentiv Health
    -60
eNPS Comparison
RankCompany eNPS
1ERT37
2IQVIA18
3Merge Healthcare0
4ICON plc-22
5inVentiv Health-60
Gender Score Comparison

ICON plc Ranks 2nd in Gender Score

6 Employees rate ICON plc's Gender Score a 63/100, which ranks it 2nd against its competitors, below IQVIA. The Gender Score tracks how positively women rate their experience at ICON plc.

  1. 1st
    IQVIA
    73 / 100
  2. 2nd
    ICON plc
    63 / 100
  3. 3rd
    ERT
    62 / 100
  4. 4th
    inVentiv Health
    48 / 100
Gender Score Comparison
RankCompany Score
1IQVIA73
2ICON plc63
3ERT62
4inVentiv Health48
Diversity Score Comparison

ICON plc Ranks 3rd in Diversity Score

6 Employees rate ICON plc's Diversity Score a 54/100, which ranks it 3rd against its competitors, below Merge Healthcare. The Diversity Score tracks how positively diverse employees rate their experience at ICON plc.

  1. 1st
    IQVIA
    73 / 100
  2. 2nd
    Merge Healthcare
    69 / 100
  3. 3rd
    ICON plc
    54 / 100
  4. 4th
    ERT
    54 / 100
Diversity Score Comparison
RankCompany Score
1IQVIA73
2Merge Healthcare69
3ICON plc54
4ERT54
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