ICON plc Claimed Company

Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We are a global provider of consulting, and outsourced development and commercialisation services to pharmaceutical, biotechnology, medical device and government and public health organisations. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas. ICON has been recognised as one of the world’s leading Contract Research Organisations through a number of high-profile industry awards. read more

EMPLOYEE PARTICIPANTS: 141

TOTAL RATINGS: 1146

CEO: Steve Cutler

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ICON plc Customer Success Manager Salaries in New York

The average ICON plc Customer Success Manager in New York earns an estimated $66,499 annually, which includes an estimated base salary of $57,774 with a $8,725 bonus. ICON plc's Customer Success Manager compensation is $14,696 more than the US average for a Customer Success Manager. Customer Success Manager salaries at ICON plc in New York can range from $34,560 - $80,000.

In New York, The Customer Support Department at ICON plc earns $8,629 more on average than the Sales Department.

Last updated 3 months ago.

$13k

$23k

$32k

$41k

$12.04M

$66,499

Average Compensation

$57,774: avg. base

$8,725: avg. bonus

Customer Success Manager Salaries at ICON plc

In New York, Customer Success Managers earn $2,740 more than CS Reps, and $8,574 less than Customer Service Managers.

Technical Support

$84k*

Customer Service Manager

$75k*

CS Rep

$64k*

* estimated salary

Compensation at ICON plc by Department

In New York, The Customer Support Department averages $8,629 more than the Sales Department, and $339 less than the Engineering Department

Engineering

$123,702 Avg. total comp.

+$339

Customer Support

$123,363 Avg. total comp.

Sales

$114,734 Avg. total comp.

-$9k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to ICON plc reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to ICON plc reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at ICON plc Rate Their Compensation

The majority of Customer Success Managers at ICON plc believe they're not compensated fairly. 33% of Customer Success Managers at ICON plc say they receive annual bonuses, and the majority (62%) are satisfied with their benefits. See more compensation ratings at ICON plc

Do you believe you're paid fairly?

49% Yes

Does your company give annual bonuses?

33% Yes

Are you satisfied with your Benefits?

62% Yes

Customer Success Manager Salaries at Similar Size Companies in New York

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