inContact Claimed Company

inContact provides on-demand software that enables call centers to engage and support their customers. read more

EMPLOYEE PARTICIPANTS: 15

TOTAL RATINGS: 351

CEO: Paul Jarman

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Joining inContact - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining inContact is that the company was somewhat prepared on their first day. inContact employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	100%
No	0%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	50%
Prepared	0%
Somewhat Prepared	50%
Unprepared	0%
Very Unprepared	0%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	50%
No	50%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at inContact are rated a C+. At inContact most employees said they received feedback once a quarter or once a month. 60% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at inContact.

Answer	Percent
Every week	0%
Once a month	29%
Once a quarter	57%
Once a year	14%
Never	0%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	33%
No	67%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	60%
No	40%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 50% of employees at inContact said they negotiated their salaries. On average, inContact employees earn $120,550. inContact ranks in the Bottom 25% for compensation in Salt Lake City. Learn More about Salaries at inContact.

Average Salaries at inContact by Department

$146k*

Engineering

$192k*

Product

$126k*

Design

$131k*

Marketing

$134k*

Operations

$56k*

Admin

$114k*

Business Dev

$96k*

Finance

$56k*

Customer Support

$112k*

$72k*

$157k*

Legal

$152k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined inContact, get acclimated. Is lunch a social time or do people sit at their desks? At inContact the most common answer selected by employees is a 1 hour break. Understand your coworkers and why they’ve chosen to stay at inContact, many employees say it’s because of the co-workers.

Answer	Percent
Company Mission	0%
Comp & Benefits	25%
Co-Workers	50%
Comfort & Familiarity	25%
Career Advancement Opportunities	0%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	25%
1 hour	75%
45 minutes	0%
30 minutes	0%
I eat at my desk	0%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	0%
Once a week	17%
Once a month	33%
Once a quarter	33%
Never	17%

How often do you socialize with team members outside of work?

Professional Development

inContact ranks in the Bottom 35% of companies for professional development in Salt Lake City. 25% of employees feel as though inContact is beneficial to their continuous career growth, and 50% said they had a mentor at the office. Learn More about Professional Development at inContact.

Answer	Percent
Yes	50%
No	50%

Do you have a mentor at work?

Answer	Percent
Yes	25%
No	75%

Does your current company provide you meaningful opportunities for career advancement?

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