eNPS at Intercom | Comparably
Intercom recognized by Fast Company Magazine as a Best Workplace for Innovators!
Intercom Claimed Company
Intercom's mission is to make internet business personal - helping businesses connect quickly, easily, and personally with their customers. read more
EMPLOYEE
PARTICIPANTS
50
TOTAL
RATINGS
537
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eNPS at Intercom

Intercom's Employee Net Promoter Score (eNPS) is 14, as rated by 40 employees. Employee Net Promoter Score tracks Intercom employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Intercom to a friend? Today, 42% of Intercom employees would encourage their friends to become coworkers, whereas 30% are neutral and 28% would not recommend working at Intercom to their friends.

Last updated months ago.

Where This Score Ranks Intercom's eNPS

  • TOP
    35%

    In the Top 35% of 2039 Similar Sized Companies on Comparably

  • TOP
    50%

    In the Top 50% of 792 Nearby Companies in San Francisco

  • 4th

    4th place versus 5 competitors rated on Comparably

18
Nov
16
Jan
13
Feb
13
Mar
13
May
14
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks Intercom's eNPS the Highest?
Department - Operations 75/100
Department - HR 67/100
Ethnicity - Caucasian 64/100
Who Ranks Intercom's eNPS the Lowest?
Department - Sales -75/100
Tenure - 1 to 2 Years -75/100
Experience - 1 to 3 Years -34/100

Intercom eNPS At a Glance

Intercom employees are more likely to recommend Intercom as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Operations department and the HR department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Intercom to a friend?” Based on 40 ratings, Intercom ranks 4th place versus its 5 competitors and is right below Drift.

Compared to other companies in San Francisco, Intercom falls into the Top 50% of 792 companies. The last rating was provided months ago.

Intercom's eNPS Trendline

  • Intercom15
  • Other Companies in San Francisco
  • Similar Size on Comparably

Intercom's eNPS Rank Against Similar Sized Companies on Comparably

TOP
35%

Intercom ranks in the Top 35% of other companies on Comparably with 1,001-5,000 Employees for eNPS Score.

  1. Vantiv
    14
  2. Lam Research Corporation
    14
  3. Sunrise Senior Living
    14
  4. Intercom
    14
  5. Dell Technologies
    13
  6. The Coca-Cola Company
    13
  7. Pizza Hut
    13

Intercom's eNPS Rank Against Other Companies Nearby

TOP
50%

Intercom ranks in the Top 50% of other companies in San Francisco for eNPS Score.

  1. Abra
    14
  2. WePay
    14
  3. Originate
    14
  4. Intercom
    14
  5. SK Telecom Americas Innopartners
    14
  6. BSR & Co
    14
  7. Keen IO
    14

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