Intercom recognized by Fast Company Magazine as a Best Workplace for Innovators!

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Intercom's mission is to make internet business personal - helping businesses connect quickly, easily, and personally with their customers. read more

EMPLOYEE PARTICIPANTS: 50

TOTAL RATINGS: 537

CEO: Eoghan McCabe

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Intercom Retention Score

Intercom is in the Top 25% of similar sized companies in its ability to retain quality employees. 66% of employees at Intercom are excited to go to work each day. Overall, 67% of Intercom's employees feel the company is doing what it should to retain them while 33% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks Intercom's Retention

TOP
25%
In the Top 25% of 2117 Similar Sized Companies on Comparably
TOP
40%
In the Top 40% of 944 Nearby Companies in San Francisco
4th
4th place versus 5 competitors rated on Comparably

Jan

Feb

Mar

May

Jun

B76 / 100

Jan

Who Ranks Intercom's Retention the Highest?

Tenure - 2 to 5 Years 97/100

Ethnicity - Caucasian 84/100

Department - HR 83/100

Who Ranks Intercom's Retention the Lowest?

Experience - 1 to 3 Years 51/100

Tenure - 1 to 2 Years 51/100

Ethnicity - Asian or Pacific Islander 62/100

Intercom Retention At a Glance

Intercom's Retention score is rated a "B" by 50 employees. The category helps understand Intercom's focus and commitment to retaining employees in their organization.

Over the past three months, Intercom's Retention score has remained steady at 76/100. Intercom ranks in 4th place versus 5 competitors which include Drift, Mixpanel, Zendesk, MaritzCX, and Totango. The HR and Operations departments are likely to stay at the company the longest, while the Design and Sales departments are likely to have the highest turnaround.

Intercom's Retention score is in the Top 25% of 2117 similar sized companies (1,001-5,000 Employees) on Comparably. The Company ranks in the Top 40% compared to 944 nearby companies in San Francisco.

Intercom's Retention Trendline

Intercom76
Other Companies in San Francisco
Similar Size on Comparably

How Intercom's Retention Score is Calculated

Answer	Percent
Yes	65%
No	35%

Do you believe you're paid fairly?

Answer	Percent
Yes	86%
No	14%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	66%
No	34%

Are you typically excited about going to work each day?

Answer	Percent
Every week	33%
Once a month	33%
Once a quarter	17%
Once a year	0%
Never	17%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	75%
No	25%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	67%
No	33%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	43%
Secure Enough	29%
Neutral	14%
Insecure	14%
Very Insecure	0%

How secure do you feel your job is at your company?

Answer	Percent
Yes	75%
No	25%

Do you have a close friend at work?

Answer	Percent
Yes	0%
No	100%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	0%
Once a week	50%
Once a month	50%
Once a quarter	0%
Never	0%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	50%
No	50%

Do you feel burnt out at work?

Answer	Percent
Yes	100%
No	0%

Are you challenged at work?

Answer	Percent
Yes	0%
No	100%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	100%
No	0%

Are you proud to be a part of your company?

Intercom's Retention Rank Against Similar Sized Companies on Comparably

TOP

25%

Intercom ranks in the Top 25% of other companies on Comparably with 1,001-5,000 Employees for Retention Score.

Intercom's Retention Rank Against Other Companies Nearby

TOP

40%

Intercom ranks in the Top 40% of other companies in San Francisco for Retention Score.

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