Invitation Homes Employee Reviews | Comparably
Invitation Homes Claimed Company
From the very start, we were different. Our bar was set high: Top-quality homes managed and maintained by top-level professionals. This is how Invitation Homes became America’s #1 home leasing company for single families. Today, Invitation Homes owns and manages 80,000+ beautifully updated homes in great neighborhoods across 16 top US markets. We continue to innovate with Smart Home tech, an industry-leading maintenance app, and other lifestyle-enhancing service that make leasing way easier than owning. With our unmatched know-how, stability, and vision, we enable our residents to live their best life – today. No wonder Invitation Homes has nearly 80% resident retention. read more
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EMPLOYEE
PARTICIPANTS
596
TOTAL
RATINGS
17192

Invitation Homes Employee Reviews

Out of 3290 Invitation Homes employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Invitation Homes improve their work culture. The Product team, with 100% positive reviews, reports the best experience at Invitation Homes compared to all other departments at the company. The Sales team offered the most constructive feedback, with 15% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

The leadership team here at IH is always approachable and trying to build the team up. They are always open to answering questions, even the tough ones.

Review from Engineering Dept · Posted 7 hours ago

The support and comprehension, the time they spend to make sure that you were gonna be doing a good job and understanding what it takes to accomplish, overall the support when things are not going well, the encouragement to tcontinuous trying, the Carolina have an amazing team. Thank you,

Review from Operations Dept · Posted 21 hours ago

They treat everyone as equals - not as inferiors.

Review from Finance Dept · Posted 12 days ago

I feel like the leadership team is made up of good character individuals who care about the company and the employees that work for them.

Review from Operations Dept · Posted a month ago

There is a great work/life balance. There are clear goals to accomplish and the proper support from the leadership team when needed.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Take accountability of their actions and who they hire to put in management.

Review from Customer Success Dept

The leadership team needs better knowledge/training on what their team roles are. Rather than asking the team member to teach/train them on what their job is on a daily basis. With the lack of understanding the teams individual roles, it takes away from the productivity of the role to train leaders.

Review from Operations Dept

Explaining to their own teams on what needs to be done. I am so tired of people not doing their part and having it fall into my lap. There is a culture here where everyone tries to pass things off and it always finds its way to the Maintenance team.

Review from Customer Support Dept

The company is all about how much money they can get from consumers. We nickel and dime residents and do not offer quality in return which should not fall on RTM or anyone in a customer facing position, but it does. Capitalism at it's finest.

Review from Sales Dept

Communication snd adequate training for the job

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Everything I chose to have dental , vision and they're very good

Review from Operations Dept · Posted 21 hours ago

Salary is the best part.

Review from Finance Dept · Posted 12 days ago

I feel like I am paid a fair wage for what I am asked to do.

Review from Operations Dept · Posted a month ago

The salray is the most import part of the compensation package.

Review from Operations Dept

The 401k match is good, but not great. They could start matching from day 1 instead of day 90. PTO is fair.

Review from Engineering Dept · Posted 7 hours ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Not undervalued but cost of living is extremely high.

Review from Operations Dept

I believe for the work that is being performed there can be more pay.

Review from HR Dept

With the job duties that are assigned to me. I believe there should be more compensation for the duties that are performed. In saving the company monies with providing services that is saving thousands of dollars.

Review from HR Dept

I just feel like for the work load I am super under paid.

Review from Admin Dept

More money. Cant meet my bills

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

We make an effort to do activities together outside of work.

Review from Finance Dept · Posted 12 days ago

Honesty and transparent is always vital in a workplace

Review from Operations Dept · Posted a month ago

Everyone is about completing the goals set.

Review from Operations Dept

A strong communication, teamwork, and a wellness to support each other to deliver quality service

Review from Operations Dept · Posted 21 hours ago

The teams are very collaborative. There are several opportunities for learning across the company.

Review from Engineering Dept · Posted 7 hours ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

This is a tough question to work with people did doesn't believe they will be able to do this work like they do, the most important thing is to be polite to each other.

Review from Operations Dept · Posted 21 hours ago

Hold everyone accountable for their own duties. Attendance is seeming to be lacking causing everyone else to pick up the slack.

Review from Customer Success Dept

There is no accountability for my peer group. They are not a team or willing to pitch in to help.

Review from HR Dept

I do not work with co workers regularly however it is evident that the majority of the people in this department do not care much about the team goal.

Review from Operations Dept

I trusted my coworkers from the beginning and found that it hit me in the back. I don't feel comfortable saying things, being me, I am scared to make mistakes, I feel that I work in a hostile environment.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Work is important, but it never comes before family.

Review from Finance Dept · Posted 12 days ago

It appears that the people that I have encountered has a positive attitude and I don't hear any complaining about work

Review from Operations Dept · Posted a month ago

We are pushed to excel and feel cared about by upper management.

Review from Operations Dept

Everyone is willing to help and seem to enjoy the job

Review from Operations Dept

The company is very open, The Company, Fosters, and open and positive culture where the communication encourage and employees feel value

Review from Operations Dept · Posted 21 hours ago

What needs to change to make the company culture better?

Environment Reviews

More flexibility, home/work balance, less Traditional and exclusionary perspectives in upper management.

Review from Operations Dept

I would like to see the change that with employees who are not just out for themselves. I would like to see a change with employees who have been there longer to not treat the newbies like we are threatening them, to know we are there to help and make the team better.

Review from Operations Dept

Focus more on quality rather than quantity.

Review from Operations Dept

Treat the properties and residents better

Review from Operations Dept

We need to eliminate the "moment in time", and adopt a "all the time" mentality. Why celebrate Women or Black History... 1/12 of the year?

Review from IT Dept

What did you like most about the interview process?

Interviews Reviews

Very professional, friendly, comprehensive, and experience.

Review from Customer Support Dept

I felt very comfortable and was surprised to see two department heads in the interview room at once.

Review from Finance Dept

The Q & A involved.

Review from Finance Dept

It was very casual when I interviewed 5 1/2 years ago.

Review from HR Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Invitation Homes yet.
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What makes you most happy at work?

Outlook Reviews

Being able to use AI to create process automation.

Review from Finance Dept · Posted 12 days ago

I really enjoy the role that I have been hired to do and I don't mind coming to work every day.

Review from Operations Dept · Posted a month ago

Seeing my team be succeful.

Review from Operations Dept

Providing great service to the residence, maintaining highly quality, work standards, and working with collaborating team

Review from Operations Dept · Posted 21 hours ago

Jumping and helping tackle the problems of the day.

Review from Engineering Dept · Posted 7 hours ago

What's going wrong and how can it be improved?

Outlook Reviews

I just need to keep improving my time management and prioritization skills.

Review from Customer Support Dept

Large workload and no promises of growth or improved compensation despite successfully taking on such a large project as a brand new employee.

Review from Executive Dept

I was hired as hybrid and now im begin told that I have to come into the office everyday

Review from Operations Dept

It feels deflating to get a low compensation increase alongside a promotion.

Review from Finance Dept

The amount of work has been overwhelming and unmanageable. But there have been some recent changes I'm excited about that should help, but we'll see.

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Invitation Homes yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Invitation Homes yet.
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Review Sentiment at Invitation Homes

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93%
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