Invitation Homes Employee Reviews | Comparably
Invitation Homes Claimed Company
From the very start, we were different. Our bar was set high: Top-quality homes managed and maintained by top-level professionals. This is how Invitation Homes became America’s #1 home leasing company for single families. Today, Invitation Homes owns and manages 80,000+ beautifully updated homes in great neighborhoods across 16 top US markets. We continue to innovate with Smart Home tech, an industry-leading maintenance app, and other lifestyle-enhancing service that make leasing way easier than owning. With our unmatched know-how, stability, and vision, we enable our residents to live their best life – today. No wonder Invitation Homes has nearly 80% resident retention. read more
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EMPLOYEE
PARTICIPANTS
608
TOTAL
RATINGS
17540

Invitation Homes Employee Reviews

Out of 3397 Invitation Homes employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Invitation Homes improve their work culture. The Product team, with 100% positive reviews, reports the best experience at Invitation Homes compared to all other departments at the company. The Sales team offered the most constructive feedback, with 14% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Openminded and always available to talk!

Review from Customer Support Dept · Posted 25 days ago

We are work as a team

Review from Customer Support Dept

Transparency is key for this group.

Review from HR Dept

They are strategic, innovative and kind.

Review from Customer Support Dept

How we are revolutionizing real estate

Review from Executive Dept

What does the leadership team need to get better at?

Leadership Reviews

Communication, salary, time to do job, expectations

Review from Operations Dept

Take accountability of their actions and who they hire to put in management.

Review from Customer Success Dept

The leadership team needs better knowledge/training on what their team roles are. Rather than asking the team member to teach/train them on what their job is on a daily basis. With the lack of understanding the teams individual roles, it takes away from the productivity of the role to train leaders.

Review from Operations Dept

Explaining to their own teams on what needs to be done. I am so tired of people not doing their part and having it fall into my lap. There is a culture here where everyone tries to pass things off and it always finds its way to the Maintenance team.

Review from Customer Support Dept

The company is all about how much money they can get from consumers. We nickel and dime residents and do not offer quality in return which should not fall on RTM or anyone in a customer facing position, but it does. Capitalism at it's finest.

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

Matches your skills and raises are avail depending on you $ your output!

Review from Customer Support Dept · Posted 25 days ago

The company offers the coverages if we elect to have them

Review from Customer Support Dept

I really like our insurance benefits

Review from HR Dept

Mental health benefits are covered 100%

Review from Customer Support Dept

stocks and the bonus potential

Review from Executive Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Work load and expectations do not meet salary.

Review from Operations Dept

Our Property Manager role extends beyond traditional property management. We oversee broad operational responsibilities across our portfolios, similar to an Operations Director. I believe our compensation should better reflect the scope, complexity, and impact of the role.

Review from Operations Dept

No comment, would rather not put on here

Review from Operations Dept

Not undervalued but cost of living is extremely high.

Review from Operations Dept

I believe for the work that is being performed there can be more pay.

Review from HR Dept

What are some of the best things about your team?

Team Reviews

Always willing to help out when needed!

Review from Customer Support Dept · Posted 25 days ago

We help each other out when needed

Review from Customer Support Dept

I love how we all can interact with each other.

Review from HR Dept

They are the best and I enjoy working here.

Review from Customer Support Dept

How we are able to create a strong foundation for our communities today and for the future.

Review from Executive Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

This is a tough question to work with people did doesn't believe they will be able to do this work like they do, the most important thing is to be polite to each other.

Review from Operations Dept

Hold everyone accountable for their own duties. Attendance is seeming to be lacking causing everyone else to pick up the slack.

Review from Customer Success Dept

There is no accountability for my peer group. They are not a team or willing to pitch in to help.

Review from HR Dept

I do not work with co workers regularly however it is evident that the majority of the people in this department do not care much about the team goal.

Review from Operations Dept

I trusted my coworkers from the beginning and found that it hit me in the back. I don't feel comfortable saying things, being me, I am scared to make mistakes, I feel that I work in a hostile environment.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Its always room for advancement if you stay focus and on your goals.

Review from Customer Support Dept · Posted 25 days ago

Only the benefits, definitely not the pay.

Review from Operations Dept

Everyone contributes to make our work easier

Review from Customer Support Dept

The true friends that I have made at the company.

Review from HR Dept

Kindness and high integrity within the teams.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

More flexibility, home/work balance, less Traditional and exclusionary perspectives in upper management.

Review from Operations Dept

I would like to see the change that with employees who are not just out for themselves. I would like to see a change with employees who have been there longer to not treat the newbies like we are threatening them, to know we are there to help and make the team better.

Review from Operations Dept

Focus more on quality rather than quantity.

Review from Operations Dept

Treat the properties and residents better

Review from Operations Dept

We need to eliminate the "moment in time", and adopt a "all the time" mentality. Why celebrate Women or Black History... 1/12 of the year?

Review from IT Dept

What did you like most about the interview process?

Interviews Reviews

Very professional, friendly, comprehensive, and experience.

Review from Customer Support Dept

I felt very comfortable and was surprised to see two department heads in the interview room at once.

Review from Finance Dept

The Q & A involved.

Review from Finance Dept

It was very casual when I interviewed 5 1/2 years ago.

Review from HR Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Invitation Homes yet.
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What makes you most happy at work?

Outlook Reviews

Being able to fix the things residents need working again. Seeing resident faces light up when i say work is complete, is there anything else.

Review from Customer Support Dept · Posted 25 days ago

I love the people I work with.

Review from HR Dept

The people and the work I get to do.

Review from Customer Support Dept

Being able to draw on my past experience and incorporating that into my work today

Review from Executive Dept

The creativity in program design

Review from HR Dept

What's going wrong and how can it be improved?

Outlook Reviews

Work load and salary are not comparable.

Review from Operations Dept

I just need to keep improving my time management and prioritization skills.

Review from Customer Support Dept

Large workload and no promises of growth or improved compensation despite successfully taking on such a large project as a brand new employee.

Review from Executive Dept

I was hired as hybrid and now im begin told that I have to come into the office everyday

Review from Operations Dept

It feels deflating to get a low compensation increase alongside a promotion.

Review from Finance Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Invitation Homes yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Invitation Homes yet.
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Review Sentiment at Invitation Homes

93
93%
7
7%
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