Invitation Homes Employee Reviews | Comparably
Invitation Homes Claimed Company
From the very start, we were different. Our bar was set high: Top-quality homes managed and maintained by top-level professionals. This is how Invitation Homes became America’s #1 home leasing company for single families. Today, Invitation Homes owns and manages 80,000+ beautifully updated homes in great neighborhoods across 16 top US markets. We continue to innovate with Smart Home tech, an industry-leading maintenance app, and other lifestyle-enhancing service that make leasing way easier than owning. With our unmatched know-how, stability, and vision, we enable our residents to live their best life – today. No wonder Invitation Homes has nearly 80% resident retention. read more
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EMPLOYEE
PARTICIPANTS
582
TOTAL
RATINGS
16786

Invitation Homes Employee Reviews

Out of 3206 Invitation Homes employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Invitation Homes improve their work culture. The Product team, with 100% positive reviews, reports the best experience at Invitation Homes compared to all other departments at the company. The Sales team offered the most constructive feedback, with 15% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Its a family like environment

Review from Operations Dept · Posted 4 days ago

I like that the leadership team at Invitation Homes is transparent, supportive, and people focused. They set clear expectations, empower teams, and create a culture built on trust and long-term success.

Review from HR Dept · Posted 6 days ago

we look at for each other as a family

Review from HR Dept · Posted 10 days ago

They care anout you and always there for yoh

Review from Engineering Dept · Posted 12 days ago

I believe in the vision and mission of the company and leadership direction. They empower each associate, giving us autonomy to drive our business locally as a market and globally as one blended family across all markets.

Review from Operations Dept · Posted 15 days ago

What does the leadership team need to get better at?

Leadership Reviews

Take accountability of their actions and who they hire to put in management.

Review from Customer Success Dept

The leadership team needs better knowledge/training on what their team roles are. Rather than asking the team member to teach/train them on what their job is on a daily basis. With the lack of understanding the teams individual roles, it takes away from the productivity of the role to train leaders.

Review from Operations Dept

Explaining to their own teams on what needs to be done. I am so tired of people not doing their part and having it fall into my lap. There is a culture here where everyone tries to pass things off and it always finds its way to the Maintenance team.

Review from Customer Support Dept

The company is all about how much money they can get from consumers. We nickel and dime residents and do not offer quality in return which should not fall on RTM or anyone in a customer facing position, but it does. Capitalism at it's finest.

Review from Sales Dept

Communication snd adequate training for the job

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Its extremely fair and conpetjttive

Review from Operations Dept · Posted 4 days ago

20 hours of Volunteering Time

Review from HR Dept · Posted 6 days ago

Everything about the compesatikn package

Review from Engineering Dept · Posted 12 days ago

The best part, bonus pay and merits. Goals are achievable and provide a driving force in reaching or obtaining goals.

Review from Operations Dept · Posted 15 days ago

Medical 401k paid holidays and sick days

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I believe for the work that is being performed there can be more pay.

Review from HR Dept · Posted 10 days ago

With the job duties that are assigned to me. I believe there should be more compensation for the duties that are performed. In saving the company monies with providing services that is saving thousands of dollars.

Review from HR Dept

I just feel like for the work load I am super under paid.

Review from Admin Dept

More money. Cant meet my bills

Review from Operations Dept

I think the experience I bring to the company is not being matched to the amount I am compensated. The title that was given does not seem accurate to my actual duties.

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

Everyone works good together ad a team

Review from Operations Dept · Posted 4 days ago

A collaborative, high-performing team built on trust, accountability, open communication, and consistently delivering strong hiring outcomes while upholding the company?

Review from HR Dept · Posted 6 days ago

we look out for each other

Review from HR Dept · Posted 10 days ago

They are all hard workers

Review from Engineering Dept · Posted 12 days ago

They are willing and able to assist new incomers about our SOPS, general processes and cross train within other departments. We are all equally impacted together.

Review from Operations Dept · Posted 15 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

Hold everyone accountable for their own duties. Attendance is seeming to be lacking causing everyone else to pick up the slack.

Review from Customer Success Dept

There is no accountability for my peer group. They are not a team or willing to pitch in to help.

Review from HR Dept

I do not work with co workers regularly however it is evident that the majority of the people in this department do not care much about the team goal.

Review from Operations Dept

I trusted my coworkers from the beginning and found that it hit me in the back. I don't feel comfortable saying things, being me, I am scared to make mistakes, I feel that I work in a hostile environment.

Review from Operations Dept

I think that they can be harsh at times assuming we should know everything by now.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

It feels very much like a family

Review from Operations Dept · Posted 4 days ago

Our Company fosters a values-driven, supportive culture focused on integrity, care, and community impact. Employees enjoy recognition, inclusivity, and positive, collaborative teamwork.

Review from HR Dept · Posted 6 days ago

the people I work with

Review from HR Dept · Posted 10 days ago

The most positive is team work

Review from Engineering Dept · Posted 12 days ago

It is very engaging; they show compassion and care.

Review from Operations Dept · Posted 15 days ago

What needs to change to make the company culture better?

Environment Reviews

More flexibility, home/work balance, less Traditional and exclusionary perspectives in upper management.

Review from Operations Dept

I would like to see the change that with employees who are not just out for themselves. I would like to see a change with employees who have been there longer to not treat the newbies like we are threatening them, to know we are there to help and make the team better.

Review from Operations Dept

Focus more on quality rather than quantity.

Review from Operations Dept

Treat the properties and residents better

Review from Operations Dept

We need to eliminate the "moment in time", and adopt a "all the time" mentality. Why celebrate Women or Black History... 1/12 of the year?

Review from IT Dept

What did you like most about the interview process?

Interviews Reviews

Very professional, friendly, comprehensive, and experience.

Review from Customer Support Dept

I felt very comfortable and was surprised to see two department heads in the interview room at once.

Review from Finance Dept

The Q & A involved.

Review from Finance Dept

It was very casual when I interviewed 5 1/2 years ago.

Review from HR Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Invitation Homes yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

In theses days and times im blessed to be employed by such a good company

Review from Operations Dept · Posted 4 days ago

Working close with my collogues and meeting my expected goes.

Review from HR Dept · Posted 6 days ago

the people I work with and assist

Review from HR Dept · Posted 10 days ago

The people that i work with

Review from Engineering Dept · Posted 12 days ago

Knowing that I can make a difference in someone life, with our residents and coworkers. I love to see that we are providing homes that are clean, safe, and functional for our residents.

Review from Operations Dept · Posted 15 days ago

What's going wrong and how can it be improved?

Outlook Reviews

Large workload and no promises of growth or improved compensation despite successfully taking on such a large project as a brand new employee.

Review from Executive Dept

I was hired as hybrid and now im begin told that I have to come into the office everyday

Review from Operations Dept

It feels deflating to get a low compensation increase alongside a promotion.

Review from Finance Dept

The amount of work has been overwhelming and unmanageable. But there have been some recent changes I'm excited about that should help, but we'll see.

Review from Sales Dept

Stressful and most things are out of our control. The industry itself is stressful so not much we can do there but I firmly believe that introducing 4 day work weeks (rotating so the business is not affected) would provide more mental bandwidth for employees and improve work-life balance.

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Invitation Homes yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Invitation Homes yet.
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Review Sentiment at Invitation Homes

92
92%
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