A+
85/100
Invitation Homes Claimed Company
From the very start, we were different. Our bar was set high: Top-quality homes managed and maintained by top-level professionals. This is how Invitation Homes became America’s #1 home leasing company for single families.
Today, Invitation Homes owns and manages 80,000+ beautifully updated homes in great neighborhoods across 16 top US markets.
We continue to innovate with Smart Home tech, an industry-leading maintenance app, and other lifestyle-enhancing service that make leasing way easier than owning.
With our unmatched know-how, stability, and vision, we enable our residents to live their best life – today. No wonder Invitation Homes has nearly 80% resident retention. read more
Invitation Homes Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Jumping and helping tackle the problems of the day.
Review from Engineering Dept · Posted 5 days ago
Providing great service to the residence, maintaining highly quality, work standards, and working with collaborating team
Review from Operations Dept · Posted 6 days ago
Being able to use AI to create process automation.
Review from Finance Dept · Posted 17 days ago
I really enjoy the role that I have been hired to do and I don't mind coming to work every day.
Review from Operations Dept
Seeing my team be succeful.
Review from Operations Dept
I love what i do
Review from Operations Dept
The flexibility and support when needed
Review from Operations Dept
I love serving our residents, helping people find a clean, safe, functional home and that is presentable to live. My team supports that.
Review from Operations Dept
Working as a team and getting things accomplished!
Review from Admin Dept
I'm happiest, when I’m making a real impact, helping others, and worki
Review from HR Dept
Being able to do my job and am trusted to make decisions without being micromanaged. Being respected to do the job I was hired for.
Review from Operations Dept
How happy our resdidents are when we take care of what is needed to be fixed at their homes.
Review from Customer Success Dept
The variety and the daily challenges.
Review from Operations Dept
My work for the day and my coworkers
Review from Operations Dept
In theses days and times im blessed to be employed by such a good company
Review from Operations Dept
Working close with my collogues and meeting my expected goes.
Review from HR Dept
the people I work with and assist
Review from HR Dept
The people that i work with
Review from Engineering Dept
Knowing that I can make a difference in someone life, with our residents and coworkers. I love to see that we are providing homes that are clean, safe, and functional for our residents.
Review from Operations Dept
Completing a project on time on budget
Review from Operations Dept
What's going wrong and how can it be improved?
I just need to keep improving my time management and prioritization skills.
Review from Customer Support Dept
Large workload and no promises of growth or improved compensation despite successfully taking on such a large project as a brand new employee.
Review from Executive Dept
I was hired as hybrid and now im begin told that I have to come into the office everyday
Review from Operations Dept
It feels deflating to get a low compensation increase alongside a promotion.
Review from Finance Dept
Stressful and most things are out of our control. The industry itself is stressful so not much we can do there but I firmly believe that introducing 4 day work weeks (rotating so the business is not affected) would provide more mental bandwidth for employees and improve work-life balance.
Review from Sales Dept
I think it's because the residents are so unhappy with us it makes the work not pleasant.
Review from Customer Support Dept
People need to do their work. Its frustrating having to step in for a lot of people and then having them complain about it. Most people have been working here for over a year and still can't read a work order. People seem lost all the time.
Review from Customer Support Dept
Extremely stressful and is a high workload. I tend to work 10 or more hours a day and still feel like more work can be done. Not enough hours in the day. More staff is needed to handle the workload.
Review from Operations Dept
I don't feel like upper management values me and sees me as dispensable
Review from Admin Dept
Honestly the only way to improve the work culture for me is to remove the one who thinks it is ok to talk to their team like we are less
Review from Customer Success Dept
I feel that this is a good job, but I am still trying to feel things out and I am looking to see what exactly IH bring to me and what I bring to IH.
Review from Admin Dept
Over worked, too many locations, workorders, BTR, Large BTO's with no helpers
Review from Operations Dept
Work load is extremely heavy which diminishes quality.
Review from Operations Dept
I'm not sure this can be improved
Review from Sales Dept
Invitation Homes could be a POSITIVE pioneer in the industry if they actually viewed people as people and not view people as money. People are struggling and we could care less. We keep raising rents, adding on more ancillary fees, and offering less regards to quality of homes, maintenance, etc..
Review from Sales Dept
I didn't receive adequate training and too much driving daily
Review from Operations Dept
compensation and coworker attitudes are going wrong. bonuses and team building activities could be improved.
Review from Operations Dept
From my perspective, the company has system flaws that actually keep things from flowing in a way that actually works best for employees and customers. I would make major restructuring changes there. Recent automation features are actually counterproductive.
Review from Sales Dept
Separate the two positions. Start back caring about our resident
Review from Sales Dept
The amount of work has been overwhelming and unmanageable. But there have been some recent changes I'm excited about that should help, but we'll see.
Review from Sales Dept
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