A+
85/100
Invitation Homes Claimed Company
From the very start, we were different. Our bar was set high: Top-quality homes managed and maintained by top-level professionals. This is how Invitation Homes became America’s #1 home leasing company for single families.
Today, Invitation Homes owns and manages 80,000+ beautifully updated homes in great neighborhoods across 16 top US markets.
We continue to innovate with Smart Home tech, an industry-leading maintenance app, and other lifestyle-enhancing service that make leasing way easier than owning.
With our unmatched know-how, stability, and vision, we enable our residents to live their best life – today. No wonder Invitation Homes has nearly 80% resident retention. read more
Invitation Homes Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
There
Review from Customer Support Dept · Posted 11 days ago
I love the people I work with.
Review from HR Dept · Posted 24 days ago
The people and the work I get to do.
Review from Customer Support Dept · Posted a month ago
Being able to draw on my past experience and incorporating that into my work today
Review from Executive Dept
The creativity in program design
Review from HR Dept
The people and the camaraderie
Review from HR Dept
The thought of making a difference and being apart of something bigger.
Review from Marketing Dept
Fun times and getting better every day.
Review from HR Dept
The ability to have a flexible schedule.
Review from Sales Dept
Challenging, Monday thur Friday sch
Review from Operations Dept
I feel like the work I am doing is making a difference and being able to help others makes me most happy. I feel like a contributor.
Review from Operations Dept
I am happy to be doing important work and knowing I make a difference is important to me. I feel busy all day and I love that aspect.
Review from Customer Support Dept
Knowing that I am seen and that we can provide stellar service to residents.
Review from Operations Dept
I love what I do. While every day is not perfect and I really have no clue what is going to happen when my day starts, I enjoy doing it. I enjoy the people I work with and the professional relationships I am building
Review from IT Dept
What makes me happiest at work is being part of a supportive team, helping others succeed, and knowing that my work makes a positive impact. I enjoy collaborating with my colleagues and contributing to our shared goals.
Review from HR Dept
Jumping and helping tackle the problems of the day.
Review from Engineering Dept
Being able to use AI to create process automation.
Review from Finance Dept
Making a difference for someone.
Review from Sales Dept
My Team and my co-workers. The collaboration.
Review from Operations Dept
Providing great service to the residence, maintaining highly quality, work standards, and working with collaborating team
Review from Operations Dept
What's going wrong and how can it be improved?
Work load and salary are not comparable.
Review from Operations Dept · Posted 7 days ago
I just need to keep improving my time management and prioritization skills.
Review from Customer Support Dept
Large workload and no promises of growth or improved compensation despite successfully taking on such a large project as a brand new employee.
Review from Executive Dept
I was hired as hybrid and now im begin told that I have to come into the office everyday
Review from Operations Dept
It feels deflating to get a low compensation increase alongside a promotion.
Review from Finance Dept
The amount of work has been overwhelming and unmanageable. But there have been some recent changes I'm excited about that should help, but we'll see.
Review from Sales Dept
Stressful and most things are out of our control. The industry itself is stressful so not much we can do there but I firmly believe that introducing 4 day work weeks (rotating so the business is not affected) would provide more mental bandwidth for employees and improve work-life balance.
Review from Sales Dept
I think it's because the residents are so unhappy with us it makes the work not pleasant.
Review from Customer Support Dept
People need to do their work. Its frustrating having to step in for a lot of people and then having them complain about it. Most people have been working here for over a year and still can't read a work order. People seem lost all the time.
Review from Customer Support Dept
I don't feel like upper management values me and sees me as dispensable
Review from Admin Dept
Honestly the only way to improve the work culture for me is to remove the one who thinks it is ok to talk to their team like we are less
Review from Customer Success Dept
I feel that this is a good job, but I am still trying to feel things out and I am looking to see what exactly IH bring to me and what I bring to IH.
Review from Admin Dept
Over worked, too many locations, workorders, BTR, Large BTO's with no helpers
Review from Operations Dept
Invitation Homes could be a POSITIVE pioneer in the industry if they actually viewed people as people and not view people as money. People are struggling and we could care less. We keep raising rents, adding on more ancillary fees, and offering less regards to quality of homes, maintenance, etc..
Review from Sales Dept
compensation and coworker attitudes are going wrong. bonuses and team building activities could be improved.
Review from Operations Dept
From my perspective, the company has system flaws that actually keep things from flowing in a way that actually works best for employees and customers. I would make major restructuring changes there. Recent automation features are actually counterproductive.
Review from Sales Dept
I'm not sure this can be improved
Review from Sales Dept
I didn't receive adequate training and too much driving daily
Review from Operations Dept
Work load is extremely heavy which diminishes quality.
Review from Operations Dept
Extremely stressful and is a high workload. I tend to work 10 or more hours a day and still feel like more work can be done. Not enough hours in the day. More staff is needed to handle the workload.
Review from Operations Dept
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