A+
85/100
Invitation Homes Claimed Company
From the very start, we were different. Our bar was set high: Top-quality homes managed and maintained by top-level professionals. This is how Invitation Homes became America’s #1 home leasing company for single families.
Today, Invitation Homes owns and manages 80,000+ beautifully updated homes in great neighborhoods across 16 top US markets.
We continue to innovate with Smart Home tech, an industry-leading maintenance app, and other lifestyle-enhancing service that make leasing way easier than owning.
With our unmatched know-how, stability, and vision, we enable our residents to live their best life – today. No wonder Invitation Homes has nearly 80% resident retention. read more
Invitation Homes Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
In theses days and times im blessed to be employed by such a good company
Review from Operations Dept · Posted 9 days ago
Working close with my collogues and meeting my expected goes.
Review from HR Dept · Posted 11 days ago
the people I work with and assist
Review from HR Dept · Posted 15 days ago
The people that i work with
Review from Engineering Dept · Posted 17 days ago
Knowing that I can make a difference in someone life, with our residents and coworkers. I love to see that we are providing homes that are clean, safe, and functional for our residents.
Review from Operations Dept · Posted 20 days ago
Completing a project on time on budget
Review from Operations Dept
Finally getting the hang of this job.
Review from Operations Dept
Making the residents smile when I enter their home and as I’m leaving……Also being able to navigate my
Review from Business Development Dept
I am always motivated to take on the next task as they come.
Review from Business Development Dept
The people I work with and the issues I cover
Review from Legal Dept
Making and impact, continuous learning, work being recognized
Review from HR Dept
The team is awesome. They stick together.
Review from HR Dept
People in general and there is always something new to learn!
Review from HR Dept
What makes me happy at work is the purpose behind what we do is for the improvement of our resident's experience.
Review from HR Dept
Supportive associates that are willing to be a team.
Review from HR Dept
The workers and the environment. Never a dull moment while at work.
Review from HR Dept
The people that I work with.
Review from HR Dept
The ability to support the business and provide my expertise.
Review from HR Dept
Seeing my team happy and wanting to come to work. Where they feel supported.
Review from Operations Dept
Being with my favorite co-workers and helping the company perform....
Review from HR Dept
What's going wrong and how can it be improved?
Large workload and no promises of growth or improved compensation despite successfully taking on such a large project as a brand new employee.
Review from Executive Dept
I was hired as hybrid and now im begin told that I have to come into the office everyday
Review from Operations Dept
It feels deflating to get a low compensation increase alongside a promotion.
Review from Finance Dept
The amount of work has been overwhelming and unmanageable. But there have been some recent changes I'm excited about that should help, but we'll see.
Review from Sales Dept
Stressful and most things are out of our control. The industry itself is stressful so not much we can do there but I firmly believe that introducing 4 day work weeks (rotating so the business is not affected) would provide more mental bandwidth for employees and improve work-life balance.
Review from Sales Dept
I think it's because the residents are so unhappy with us it makes the work not pleasant.
Review from Customer Support Dept
People need to do their work. Its frustrating having to step in for a lot of people and then having them complain about it. Most people have been working here for over a year and still can't read a work order. People seem lost all the time.
Review from Customer Support Dept
Extremely stressful and is a high workload. I tend to work 10 or more hours a day and still feel like more work can be done. Not enough hours in the day. More staff is needed to handle the workload.
Review from Operations Dept
I don't feel like upper management values me and sees me as dispensable
Review from Admin Dept
Honestly the only way to improve the work culture for me is to remove the one who thinks it is ok to talk to their team like we are less
Review from Customer Success Dept
I feel that this is a good job, but I am still trying to feel things out and I am looking to see what exactly IH bring to me and what I bring to IH.
Review from Admin Dept
Over worked, too many locations, workorders, BTR, Large BTO's with no helpers
Review from Operations Dept
Work load is extremely heavy which diminishes quality.
Review from Operations Dept
I'm not sure this can be improved
Review from Sales Dept
Invitation Homes could be a POSITIVE pioneer in the industry if they actually viewed people as people and not view people as money. People are struggling and we could care less. We keep raising rents, adding on more ancillary fees, and offering less regards to quality of homes, maintenance, etc..
Review from Sales Dept
I didn't receive adequate training and too much driving daily
Review from Operations Dept
compensation and coworker attitudes are going wrong. bonuses and team building activities could be improved.
Review from Operations Dept
From my perspective, the company has system flaws that actually keep things from flowing in a way that actually works best for employees and customers. I would make major restructuring changes there. Recent automation features are actually counterproductive.
Review from Sales Dept
Separate the two positions. Start back caring about our resident
Review from Sales Dept
The workload is not achievable, the information changes daily,
Review from Customer Success Dept
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