A+
93/100
Invitation Homes Claimed Company
From the very start, we were different. Our bar was set high: Top-quality homes managed and maintained by top-level professionals. This is how Invitation Homes became America’s #1 home leasing company for single families.
Today, Invitation Homes owns and manages 80,000+ beautifully updated homes in great neighborhoods across 16 top US markets.
We continue to innovate with Smart Home tech, an industry-leading maintenance app, and other lifestyle-enhancing service that make leasing way easier than owning.
With our unmatched know-how, stability, and vision, we enable our residents to live their best life – today. No wonder Invitation Homes has nearly 80% resident retention. read more
Invitation Homes Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
The teams are very collaborative. There are several opportunities for learning across the company.
Review from Engineering Dept · Posted a day ago
A strong communication, teamwork, and a wellness to support each other to deliver quality service
Review from Operations Dept · Posted 2 days ago
We make an effort to do activities together outside of work.
Review from Finance Dept · Posted 13 days ago
Honesty and transparent is always vital in a workplace
Review from Operations Dept · Posted a month ago
Everyone is about completing the goals set.
Review from Operations Dept
Its just a great group of people
Review from Operations Dept
Willingness to assist, positive environment
Review from Operations Dept
They are receptive, eager to lean on each other and support each other.
Review from Operations Dept
We have an an Amazing team super sharp ladies! They all work so hard each day I cannot do it without them. They cover when I am on vacation and I cover for them. Love my Team! The best part my manager helps me out when we have a ton to do I am thankful for her!
Review from Admin Dept
Our team is supportive, responsive, and people-focused
Review from HR Dept
Everyone works together. Nobody really acts superior; it's a real team setting.
Review from Customer Support Dept
Everyone is deeply invested in doing the right things by and for our residents and prospects - it makes working with folks easier to know we're all aiming for the same thing
Review from Customer Success Dept
We are all capable as a team for tge everyday challenges
Review from Customer Success Dept
They all seem to care about helping each other and doing a good job.
Review from Operations Dept
Everyone works good together ad a team
Review from Operations Dept
A collaborative, high-performing team built on trust, accountability, open communication, and consistently delivering strong hiring outcomes while upholding the company?
Review from HR Dept
we look out for each other
Review from HR Dept
They are all hard workers
Review from Engineering Dept
They are willing and able to assist new incomers about our SOPS, general processes and cross train within other departments. We are all equally impacted together.
Review from Operations Dept
Every person always helps when needed
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
This is a tough question to work with people did doesn't believe they will be able to do this work like they do, the most important thing is to be polite to each other.
Review from Operations Dept · Posted 2 days ago
Hold everyone accountable for their own duties. Attendance is seeming to be lacking causing everyone else to pick up the slack.
Review from Customer Success Dept
There is no accountability for my peer group. They are not a team or willing to pitch in to help.
Review from HR Dept
I do not work with co workers regularly however it is evident that the majority of the people in this department do not care much about the team goal.
Review from Operations Dept
I trusted my coworkers from the beginning and found that it hit me in the back. I don't feel comfortable saying things, being me, I am scared to make mistakes, I feel that I work in a hostile environment.
Review from Operations Dept
I think that they can be harsh at times assuming we should know everything by now.
Review from Operations Dept
Etiquette needs improvement such as communication & procedures. Outlook & Teams are great ways to be considerate of others' workflow. I feel both empowered that within my first month I was teaching others instead of their dept. managers. We're a team, but it can be frustrating sometimes.
Review from Communications Dept
Communication and Understanding of others roles
Review from Customer Support Dept
DO YOUR JOB! Then when you complain that I can't do your work quick enough for you, it makes it really tough for me to like my coworkers.
Review from Customer Support Dept
Its nothing about them personally but I enjoy talking to them but I am also ok not talking to them. Perhaps its my personality
Review from Finance Dept
In my department, a lot of people were hired due to friendships and favoritism, not actual skill and competency. Add to that, the fact that Invitation Homes doesn't actually train people for the job. They offer a very high level training and then push you out to see if you'll sink or swim.
Review from Sales Dept
To Improve - They could work. How could we work together better - They could work. (Again, I do not give permission for this to be publicly shown)
Review from Sales Dept
We all need to be on the same playing field, communication, and RESPECT from a specific manager
Review from Customer Success Dept
Better training on what other departments do and how their role affects others.
Review from Sales Dept
Not everyone is as welcoming as they were in the beginning.
Review from Customer Support Dept
There is preferential treatment at the company depending on who the department leaders vibe with. A lot of it is personality and personal choices, not based on quality of work. Very clique-like and segregated culture.
Review from HR Dept
More competent professional co workers.
Review from Operations Dept
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