Invitation Homes Leadership Employee Reviews | Comparably
Invitation Homes Claimed Company
From the very start, we were different. Our bar was set high: Top-quality homes managed and maintained by top-level professionals. This is how Invitation Homes became America’s #1 home leasing company for single families. Today, Invitation Homes owns and manages 80,000+ beautifully updated homes in great neighborhoods across 16 top US markets. We continue to innovate with Smart Home tech, an industry-leading maintenance app, and other lifestyle-enhancing service that make leasing way easier than owning. With our unmatched know-how, stability, and vision, we enable our residents to live their best life – today. No wonder Invitation Homes has nearly 80% resident retention. read more
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EMPLOYEE
PARTICIPANTS
607
TOTAL
RATINGS
17511

Invitation Homes Leadership Employee Reviews

What do you like best about the leadership team?

We are work as a team

Review from Customer Support Dept · Posted 21 days ago

Transparency is key for this group.

Review from HR Dept

They are strategic, innovative and kind.

Review from Customer Support Dept

How we are revolutionizing real estate

Review from Executive Dept

They trust us to do our jobs

Review from HR Dept

The C-suit executives are so approachable, even for lower level employees. I feel like my leadership here at IH genuinely cares about my well being and success.

Review from Marketing Dept

They consistently make the right decisions when facing adversity.

Review from HR Dept

What I appreciate most about our leadership team is their willingness to listen, encourage, and trust people to bring forward ideas. I value leaders who communicate a clear vision, recognize good work, and create an environment where continuous improvement is encouraged.

Review from Sales Dept

My direct boss is very good

Review from Operations Dept

Very involved, but in a good way! They care about associates and while change is hard, they do an exceptional job of ensuring we have what we need!

Review from Operations Dept

Good structure and training. Positive and clear on what needs to get done.

Review from Customer Support Dept

They are great at their job and it shows from the top down. Communication with us is very good.

Review from Operations Dept

I feel like they do what needs to be done to take care of the company. Pivot when needed - but not too much where it feels like a panic or overcorrection. It feels like they are invested in the company and care about its success just as much as we do.

Review from IT Dept

I appreciate that our leadership team is approachable, supportive, and transparent. They communicate openly, foster teamwork, and genuinely care about the success and well-being of their associates.

Review from HR Dept

everyone wants you to grow and succeed and encourage members to seek and achieve more

Review from Customer Support Dept

The leadership team here at IH is always approachable and trying to build the team up. They are always open to answering questions, even the tough ones.

Review from Engineering Dept

The support and comprehension, the time they spend to make sure that you were gonna be doing a good job and understanding what it takes to accomplish, overall the support when things are not going well, the encouragement to tcontinuous trying, the Carolina have an amazing team. Thank you,

Review from Operations Dept

They treat everyone as equals - not as inferiors.

Review from Finance Dept

I feel like the leadership team is made up of good character individuals who care about the company and the employees that work for them.

Review from Operations Dept

There is a great work/life balance. There are clear goals to accomplish and the proper support from the leadership team when needed.

Review from Operations Dept

What does the leadership team need to get better at?

Communication, salary, time to do job, expectations

Review from Operations Dept · Posted 17 days ago

Take accountability of their actions and who they hire to put in management.

Review from Customer Success Dept

The leadership team needs better knowledge/training on what their team roles are. Rather than asking the team member to teach/train them on what their job is on a daily basis. With the lack of understanding the teams individual roles, it takes away from the productivity of the role to train leaders.

Review from Operations Dept

Explaining to their own teams on what needs to be done. I am so tired of people not doing their part and having it fall into my lap. There is a culture here where everyone tries to pass things off and it always finds its way to the Maintenance team.

Review from Customer Support Dept

The company is all about how much money they can get from consumers. We nickel and dime residents and do not offer quality in return which should not fall on RTM or anyone in a customer facing position, but it does. Capitalism at it's finest.

Review from Sales Dept

Communication snd adequate training for the job

Review from Operations Dept

Practicing the genuine care they preach with residents AND employees

Review from Customer Success Dept

Long term employees do not need to be micromanaged, new manager does not give constructive feedback and points out every employees flaws however small they may be. The workload is not achievable in the time allotted.

Review from Customer Success Dept

Customer service, leader ship, time management,

Review from Customer Success Dept

This company and myself are not in alignment. Our values are completely different. I value people and service and showing genuine care. I value being able to focus on one person at a time. This company does not. In my opinion, this company only values money, reports, numbers, and visuals.

Review from Sales Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated Invitation Homes Leadership the Highest

  • Department - Product
    +5%
  • Department - Engineering
    +4%
  • Department - Communications
    +4%

Rated Invitation Homes Leadership the Lowest

  • Gender - Non-Binary
    -31%
  • Ethnicity - Other
    -11%
  • Department - Customer Success
    -6%
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