Invitation Homes Employee Reviews
Out of 3206 Invitation Homes employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Invitation Homes improve their work culture. The Product team, with 100% positive reviews, reports the best experience at Invitation Homes compared to all other departments at the company. The Sales team offered the most constructive feedback, with 15% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Take accountability of their actions and who they hire to put in management.
Review from Customer Success Dept
The leadership team needs better knowledge/training on what their team roles are. Rather than asking the team member to teach/train them on what their job is on a daily basis. With the lack of understanding the teams individual roles, it takes away from the productivity of the role to train leaders.
Review from Operations Dept
Explaining to their own teams on what needs to be done. I am so tired of people not doing their part and having it fall into my lap. There is a culture here where everyone tries to pass things off and it always finds its way to the Maintenance team.
Review from Customer Support Dept
The company is all about how much money they can get from consumers. We nickel and dime residents and do not offer quality in return which should not fall on RTM or anyone in a customer facing position, but it does. Capitalism at it's finest.
Review from Sales Dept
Communication snd adequate training for the job
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I believe for the work that is being performed there can be more pay.
Review from HR Dept · Posted 18 days ago
With the job duties that are assigned to me. I believe there should be more compensation for the duties that are performed. In saving the company monies with providing services that is saving thousands of dollars.
Review from HR Dept
I just feel like for the work load I am super under paid.
Review from Admin Dept
More money. Cant meet my bills
Review from Operations Dept
I think the experience I bring to the company is not being matched to the amount I am compensated. The title that was given does not seem accurate to my actual duties.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Hold everyone accountable for their own duties. Attendance is seeming to be lacking causing everyone else to pick up the slack.
Review from Customer Success Dept
There is no accountability for my peer group. They are not a team or willing to pitch in to help.
Review from HR Dept
I do not work with co workers regularly however it is evident that the majority of the people in this department do not care much about the team goal.
Review from Operations Dept
I trusted my coworkers from the beginning and found that it hit me in the back. I don't feel comfortable saying things, being me, I am scared to make mistakes, I feel that I work in a hostile environment.
Review from Operations Dept
I think that they can be harsh at times assuming we should know everything by now.
Review from Operations Dept
What needs to change to make the company culture better?
More flexibility, home/work balance, less Traditional and exclusionary perspectives in upper management.
Review from Operations Dept
I would like to see the change that with employees who are not just out for themselves. I would like to see a change with employees who have been there longer to not treat the newbies like we are threatening them, to know we are there to help and make the team better.
Review from Operations Dept
Focus more on quality rather than quantity.
Review from Operations Dept
Treat the properties and residents better
Review from Operations Dept
We need to eliminate the "moment in time", and adopt a "all the time" mentality. Why celebrate Women or Black History... 1/12 of the year?
Review from IT Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Invitation Homes yet.
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What's going wrong and how can it be improved?
Large workload and no promises of growth or improved compensation despite successfully taking on such a large project as a brand new employee.
Review from Executive Dept
I was hired as hybrid and now im begin told that I have to come into the office everyday
Review from Operations Dept
It feels deflating to get a low compensation increase alongside a promotion.
Review from Finance Dept
The amount of work has been overwhelming and unmanageable. But there have been some recent changes I'm excited about that should help, but we'll see.
Review from Sales Dept
Stressful and most things are out of our control. The industry itself is stressful so not much we can do there but I firmly believe that introducing 4 day work weeks (rotating so the business is not affected) would provide more mental bandwidth for employees and improve work-life balance.
Review from Sales Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Invitation Homes yet.
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