iQor Employee Reviews | Comparably
iQor Claimed Company
iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com. read more
EMPLOYEE
PARTICIPANTS
491
TOTAL
RATINGS
3648
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iQor Employee Reviews

Out of 277 iQor employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping iQor improve their work culture. The Customer Support team, with 63% positive reviews, reports the best experience at iQor compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

The support and the availble resources

Review from Customer Support Dept

Most of the leadership team is very knowledgeable

I have two wonderful bosses

very considerate with the team

Friendly,enthusiasm and willing to listen and help

What is the best part about your compensation package?

Compensation Reviews

Health insurance, vision insurance and PTO

The insurance that is offered

Review from Customer Support Dept

Incentives in every good works

Benefits are so expensive that not even welfare considers them cost effective. Family covergage over $1000 a month.

HMO and bonuses from the company

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

Everyone is always so willing to assists or ask a question on one another's behalf so that everyone can get the job done.

We all work together great as a team

My imediate team is great

Review from Customer Support Dept

helpful to each other specially in difficult times

communication, collaboration, and friendly building together

What is most positive about the culture and environment at your company?

Environment Reviews

The fact that i get to be home and work

Review from Customer Support Dept

Having fun co workers to have around

Your motivated based off who is sitting near you

Review from Customer Support Dept

good management, effective leadership i love it

it appears to be diverse and incorporates everyone

What did you like most about the interview process?

Interviews Reviews

I liked the assessment, and being given the chance to actualy simulate how things would go in my program

The hiring lead was very kind

Review from Customer Support Dept

Simple and not a bad process

The quick pace of it

hr are good. they are kind

What makes you most happy at work?

Outlook Reviews

My trainers and coworkers I would say make me rather happy. I feel no negativitiy regarding coming into worl because of them.

The fact that i am able to help customers

Review from Customer Support Dept

I wouldn't really say happy but comfortable

Always excited to work and excited for new learnings

Being prepared and dress business professional

What do you like best about your company?

Outlook Reviews

Sometimes there are incentives for working overtime.

Review from Customer Support Dept
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