Iron Mountain Employee Reviews
Out of 977 Iron Mountain employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping Iron Mountain improve their work culture. The Admin team, with 100% positive reviews, reports the best experience at Iron Mountain compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 44% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
The leadership team consistently demonstrates an innovative and forward-thinking approach, showcasing their ability to anticipate industry trends and technological advancements.
Review from Product Dept
open and transparent communication and culture!
Review from HR Dept
Leadership team at Iron Mountain is extremely progressive and focused on effective and transparent communication, Strategic Vision and Individuals from wide range of backgrounds are able to thrive and be their BEST
Review from Sales Dept
who I directly report to is great and responsive
That they are vested in me, both personally and professionally.
Review from Operations Dept
What does the leadership team need to get better at?
Respect and value other people
Review from HR Dept
Everything out of leadership's mouth is lip service. They practice not one thing they preach.
Review from HR Dept
utilizing current mid level and directory level leaders in organizational decisions
Review from Sales Dept
Having a vision that we're staffed and supported to follow through on. Not constantly derailing work by pulling in new special projects and then expecting the original work to somehow magically be done anyway. Not requiring an unreasonable amount of work that can't be done within work hours.
Review from Product Dept
Recognizing achievements...longevity, accomplishments such as maintaining a safe working environment. pay that increases when responsibilities increase.
Review from Operations Dept
What is the best part about your compensation package?
aligned and fair as per the market best practice!
Review from HR Dept
Insurance coverage for my family
Review from Finance Dept
Lo mejor son los bonos por cumplimiento de objetivos
Review from HR Dept
medical and major expense insurance
Review from Admin Dept
Bonus & medical insurance benefits
Review from Finance Dept
Why do you feel undervalued and what would make you feel better about your compensation?
To provide industry-specific compensation that retains great talent and fosters motivation, IRM should conduct thorough market research to understand prevailing salary benchmarks and industry standards.
Review from Product Dept
I have taken on extra duties but without extra pay.
Review from Operations Dept
the amount of work and responsibility vs. pay. improve the monthly salary received.
Review from Finance Dept
A large pay increase would help.
Review from Operations Dept
Many peers in the other companies of similar size make a great deal more.
Review from Marketing Dept
What are some of the best things about your team?
I am fortunate to work alongside colleagues who exhibit unwavering loyalty and exceptional dedication. Their hardworking nature and commitment to our shared goals contribute significantly to the success of our team. I appreciate the collaborative spirit and the positive impact they bring to the work
Review from Product Dept
friendly and helpful and almost always smiling.
Review from Operations Dept
always willing to learn and collaborate
Review from Finance Dept
Ease of conversation, relating ideas or suggestions. Willingness to work together for a common goal.
Review from Operations Dept
La entrega y compromiso con los objetivos y el equipo
Review from HR Dept
What do your coworkers need to improve and how could you work together better?
The overall knowledge and capability
Review from HR Dept
Some need to show that they care about the work that they are doing and others don't really understand how to do the job they were hired to do.
Review from HR Dept
Stop pretending that you deliver value. Being busy is not the measure that we should be looking at.
Review from HR Dept
Sadly not all are aligned or work with me and my team - we need to be one team in order to ensure collectively we provide and delvier the best service to our customers
Review from Operations Dept
tener mas compromiso a la responsabilidad y consentracion para evitar reprocesos
Review from Product Dept
What is most positive about the culture and environment at your company?
I find one of the most positive aspects of our company's culture is its unwavering commitment to inclusivity and diversity.
Review from Product Dept
Inclusive Atmosphere, Work-Life Balance, Open Communication, Employee Recognition and collaborative environment
Review from Sales Dept
Inclusion. Being a disabled person, the job were do here is perfect for someone with my disability. The company is very accomodating.
Review from Operations Dept
everyone's ability to help and learn in order to bring solutions
Review from Finance Dept
Willingness to work together for a common goal to succeed.
Review from Operations Dept
What needs to change to make the company culture better?
All departments should co-work as a team with the same goals
Review from HR Dept
Change management, better communication from the executive leadership (we do not have any global Townhalls). Also at times questionable behaviours are tolerated.
Review from HR Dept
Less burocracy in IT process
Review from Operations Dept
Clean house, from the board of directors thru the director level.
Work life balance , relevant management
What did you like most about the interview process?
Simple, smart, transparent, discussion very business oriented
Review from Sales Dept
easy going and right to the points
Quick - the company didn't string this out for months. Generally it was done in weeks.
Review from Marketing Dept
Process was relatively easy. Answer a few questions.
How I felt at ease and that I mattered.
What would you improve about your company's interview process?
They need to be more honest
Review from Operations Dept
Interviews are read from a generic script by a supervisor who picked the short straw that day.
Supervisors treat doing interviews as a waste of their time.
Review from Customer Support Dept
Let US employees keep their jobs
Review from Customer Support Dept
I wouldn't. They'll outsource all our jobs in 12 months.
Review from Customer Support Dept
What makes you most happy at work?
People and the transformation project of the company
Review from Sales Dept
The company's vision and growth prospect
Review from Product Dept
Everyone is pretty happy and friendly and helpful.
Review from Operations Dept
solving problems, being an enabler for others, bringing great results to the company
Review from Finance Dept
Completing tasks and assisting team members to succeed.
Review from Operations Dept
What's going wrong and how can it be improved?
Management continues to pile on additional work making it not possible to complete in the alloted 8 hours.
Review from Marketing Dept
I don't have any idea of where my career can grow, what's available to me for development, and how I impact others.
Review from HR Dept
The work environment is annoying and frustrating
Review from HR Dept
Clear goals from top to bottom. This is the worst company I have worked for in terms of goal setting.
Review from HR Dept
The lack of co-worker support - most days feels like a battle as opposed to coming together to deliver the best services for our customers
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of Iron Mountain yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
I would like to be paid more inline with similar positions in other companies of this size