

Diverse employees at JD have rated Retention, Leadership, and Work Culture as the highest categories they have scored
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Anonymously Rate Your Experience & Make Work BetterJD employees are 9% more likely to recommend JD as a great place to work
| 42% | Promoters |
|---|---|
| 25% | Passives |
| 33% | Detractors |
Working at JD is rated below average by 15 employees, across various culture dimensions. JD employees rate CEO Rating highest among all categories, and think that Professional Development and Perks And Benefits have the most room for improvement, putting JD’s culture in the Bottom 25% compared to similar sized companies on Comparably. See below in detail how working at JD was rated by employees.
Overall Company Culture at JD is rated D+
Last updated months ago
JD ranks in the Bottom 25% of other companies on Comparably with for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterOut of 6 JD employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping JD improve their work culture.
| Positive Reviews | 83% |
|---|---|
| Constructive Feedback | 17% |
What do you like best about the leadership team?Doesn't take long to make decisions
What is the best part about your compensation package?Monthly bonuses and gas reimbursement
What are some of the best things about your team?The staff is very Diverse
What would you most like to see improved at your company?work ethic
| Headquarter | United States of America |
|---|

15 employees at JD have reviewed JD across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 15 JD employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at JD are not very pleased with their total compensation at JD, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at JD are generally satisfied with their team. 15 Participants grade the quality of their coworkers a D+. The majority believe the meetings at JD are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at JD believe the environment at JD is positive. Most Participants believe the pace of work at JD is bureaucratic. About 50% of the employees at JD work 8 hours or less, while 25% of them have an extremely long day - longer than twelve hours.
Overall, the employees at JD are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no JD employees have provided insight into whether or not they clearly understand JD's KPIs and OKRs.
Liu’s approval rate is just above average, putting Liu in the Top 40% of all CEOs of similar-sized companies on Comparably. Liu Qiangdong is well regarded by employees for the Executive Team JD offers, and ranks among the Bottom 45% of CEOs by employees in that category. Liu is most liked by Male employees. With Liu’s leadership, JD employee respondents are most happy about their Executive Team and Leadership. Liu was rated slightly below average for Diversity.
The JD Executive Team is rated a “C” and led by CEO Liu Qiangdong, Chief Technology Officer Chen Zhang, and Chief Financial Officer Sidney Huang
Liu Qiangdong CEO / President
Liu Qiangdong serves as the CEO / President of JD.
Chen Zhang Chief Technology Officer
Mr. Chen Zhang has been the Chief Technology Officer of JD.com, Inc. since November 16, 2015. Mr. Zhang served has been... read more
Sidney Huang Chief Financial Officer
Mr. Sidney Huang has been the Chief Financial Officer of JD.com, Inc. since September 2013. Mr. Huang served an Advisor... read more
How much do people at JD get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at JD is $88,179, or $42 per hour, while the estimated median salary is $103,584, or $49 per hour.
At JD, the highest paid job is a Sales Rep at $116,507 annually and the lowest is a Bookkeeper at $41,863 annually. Average JD salaries by department include: Customer Support at $58,777, Operations at $83,990, IT at $102,568, and Business Development at $99,512. Half of JD salaries are above $103,584.
6 employees at JD rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 17 ratings) while 5 employees at JD rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 6 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $61k | $61k | 1st Percentile |
17th Percentile $81k | $81k | 17th Percentile |
33rd Percentile $102k | $102k | 33rd Percentile |
50th Percentile $164k | $164k | 50th Percentile |
67th Percentile $261k | $261k | 67th Percentile |
83rd Percentile $266k | $266k | 83rd Percentile |
100th Percentile $346k | $346k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at JD score the company 64/100 across various culture categories, placing JD in the Bottom 15% of companies on Comparably with for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at JD across various culture dimensions.
JD's PTO and Vacation policy typically gives 10-15 days off a year. JD's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

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Who is the CEO of JD?
JD CEO is Liu Qiangdong, their score by employees is 73
What is JD eNPS?
The eNPS for JD is 9
What is the salary for Financial Analyst in JD?
Financial Analyst average salary in the US is 85k
What are the salaries in the Admin in JD?
The average salaries for Admin in JD is 53k
Who is JD leadership?
Chen Zhang & Sidney Huang are part of JD leadership, Liu Qiangdong is the CEO