JetBlue Airways Outlook Employee Reviews | Comparably
JetBlue Airways Claimed Company
JetBlue airways to bring humanity back to air travel. read more
EMPLOYEE
PARTICIPANTS
567
TOTAL
RATINGS
6657
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JetBlue Airways Outlook Employee Reviews

What makes you most happy at work?

The work thr peiple and the product

Seeing friends randomly at the airport

Interactions with my peers and with kind customers.

Working as a team and getting projects completed

Working together with coworkers who are passionate about the job on common goals

Leaving leaving leaving flying home

Other Crewmembers who care about others

Review from Operations Dept

M coworkers and good layovers

Seeing customers excited to travel, or when assisting a customer who is very lost, and receiving gratitude for helping with something small.

Review from Operations Dept

Going home to my family

The friendships I have made

Doing a great job and having customers notice

Review from Operations Dept

Making my own schedule and my coworkers

Making people smile and taking care of them

Interaction with my co workers

I love my job. I love serving and I love my crew

When I get off the plane

My fellow Crewmembers are the best part of my job.

Enjoy of what I’m doi

My team! My company! My customers!

Review from Customer Support Dept

What's going wrong and how can it be improved?

Management has lost site of the foundation of what the company was built. They need to bring humanity back to treatment of the crewmembers and provide financial compensation to crewmembers with raises, profit sharing and incentives

To many cancellationa and make pasasengera wait for hours beforw twlkig thw thwir dlight is canceled

Fixing the website issues and navigation

Too many delays, every airport is like independent and have their own rules

Lead by example and show us more respect by making our wages more comparable to at least industry standard.

Wrong: Not treating people right.!!

The COVID-19 pandemic has made this company (and leadership team) show its true colors. This company does not care about you. From unethical pay cuts, mandatory unpaid time off, extreme micromanagement, the list goes on for how this company treats its employees.

Review from Operations Dept

Company leadership is not good.

Management has made a series of very bad decisions that have absolutely destroyed employee morale, damaged our public image, and eroded the culture of the company. People are the most unhappy I have ever seen, most are seeking jobs elsewhere as a result.

Review from Operations Dept

Not enough resources in the right places. Frontline Employees are given the tasks of 2-3 people and expected to be able to function

Review from Operations Dept

Our executives have no integrity

Review from Operations Dept

Management treats the symptoms while the problems of flying planes go untreated.

Review from Operations Dept

Improved morale starting from the top.

Review from Operations Dept

JetBlue management is clearly the worst in the industry and are horrible to work with. There is not an ounce of faith in them by the people that work here.

FIRE the GO Manager for starters, make the supervisors actually work and not sit in an office just chatting and writing people up for things they don’t even see.

Review from Operations Dept

The employees are no longer important.

Review from Operations Dept

Our airline doesn't run well on a consistent basis, and our leadership's attention is elsewhere. Culture (real culture, not forced) is in extremely short supply. I hate to just be a "more money" parrot, but compensation IS key. Pay, profit sharing, vacation, scheduling, etc near the bottom.

Review from Operations Dept

Run the airline. You are more concerned about awards and medals instead of being concerned about why the operation is terrible.

Review from Operations Dept

Middle management runs the airline and they lack the understanding and history of the airline business.

Review from Operations Dept

We need someone who actually knows how to run an airline and lead people. This place has NO rudder.

Review from Operations Dept

What do you like best about your company?

I do not like anything. I only work there for a paycheck!

Review from Operations Dept

The operational people I work with.

Flexibility in schedule

What would you most like to see improved at your company?

Nothing ever will change so no one bothers

Review from Operations Dept

Preparation for storms

Review Sentiment at JetBlue Airways

35
35%
65
65%

About JetBlue Airways' Outlook

D
54/100

Where This Score Ranks JetBlue Airways' Outlook

BOTTOM
15%

In the Bottom 15% of 1226 similar size companies on Comparably

BOTTOM
15%

In the Bottom 15% of 572 companies in New York

5th

5th place versus 4 competitors rated on Comparably

JetBlue Airways' Outlook is scored a D by 1176 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” JetBlue Airways' Outlook score helps to boost their overall culture score, due partly to the fact that the IT department’s positive scores help Outlook to be one of JetBlue Airways' stronger culture attributes. Use the filters below to understand JetBlue Airways employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Experience - Entry Level
    +28%
  • Department - IT
    +27%
  • Department - Customer Support
    +24%

Rate Outlook the Lowest

  • Ethnicity - Native American
    -14%
  • Ethnicity - Other
    -11%
  • Department - Engineering
    -9%

How JetBlue Airways' Outlook Score is Calculated

FILTER RATINGS BY

Results from 550 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

49
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic21%
Good36%
Neutral24%
Bad12%
Terrible7%
How do your customers perceive your company?
AnswerPercent
Yes45%
No55%
Are you typically excited about going to work each day?
×
Rate your company