

Diverse employees at Jiffy Lube have rated Environment, Professional Development, and Leadership as the highest categories they have scored
Women at Jiffy Lube have rated Outlook, Manager, and Leadership as the highest categories they have scored
Jiffy Lube employees are -25% more likely to recommend Jiffy Lube as a great place to work
| 28% | Promoters |
|---|---|
| 19% | Passives |
| 53% | Detractors |
Working at Jiffy Lube is rated below average by 268 employees, across various culture dimensions. Jiffy Lube employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Jiffy Lube’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Houston. See below in detail how working at Jiffy Lube was rated by employees.
Overall Company Culture at Jiffy Lube is rated D+
Last updated 15 days ago
Jiffy Lube ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Out of 244 Jiffy Lube employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Jiffy Lube improve their work culture.
| Positive Reviews | 58% |
|---|---|
| Constructive Feedback | 42% |
What did you like most about the interview process?In depth to interested about me
What makes you most happy at work?Going and successing with others
What is most positive about the culture and environment at your company?Being there and having people whom like you
What does the leadership team need to get better at?Hearing employee concerns to better to company
What do your coworkers need to improve and how could you work together better?That need to buy there own tools and stay out of my tool box
Why do you feel undervalued and what would make you feel better about your compensation?I get no competition here
Jiffy Lube was founded in 1979 and its current CEO is Steve Ledbetter. Since its inception 47 years ago, Jiffy Lube has grown to 2000 employees.
I help our guests keep their vehicles running newer and longer, allowing them to enjoy their personal and professional lives.
Become the preferred oil change provider wherever we provide Jiffy Lube Service Centers.
| Headquarter | Houston, TX United States of America |
|---|---|
| Website | www.jiffylube.com |
| Founding Date | 1979 |
| Company Status | Private |
Jiffy Lube competitors include Walmart and Valvoline. Jiffy Lube ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Jiffy Lube compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Jiffy Lube has 2000 employees. 268 employees at Jiffy Lube have reviewed Jiffy Lube across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 15 days ago.
Overall, the 268 Jiffy Lube employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Jiffy Lube are mostly dissatisfied with their total compensation at Jiffy Lube, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Jiffy Lube are not very pleased with their team. 268 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Jiffy Lube are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Jiffy Lube believe the environment at Jiffy Lube is positive. Most Participants believe the pace of work at Jiffy Lube is comfortably fast. About 57% of the employees at Jiffy Lube work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Jiffy Lube are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining Jiffy Lube is that the company was somewhat prepared on their first day. Jiffy Lube employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Jiffy Lube 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Jiffy Lube's KPIs and OKRs is essential for its success. Out of 12 Jiffy Lube employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.
Steve’s approval rate is lower compared to CEOs at similar sized companies, putting Steve in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Houston. Steve Ledbetter’s employees rank Jiffy Lube in the Top 50% for Environment, in the Top 50% for Office Culture, and in the Top 50% for Professional Development. Ledbetter is generally unpopular with Jiffy Lube employees, but ranks especially low with employees identified with Other ethnicities, and by Asian or Pacific Islander employees and employees with 6 to 10 Years experience. However, employees with the company for 2 to 5 Years have a slightly more favorable view of the CEO. When compared to Jiffy Lube’s competitors, Steve Ledbetter ranks below Valvoline CEO Sam Mitchell.
The Jiffy Lube Executive Team is rated a “C-” and led by CEO Steve Ledbetter, Vice President – Legal Travis Torrence, and Vice President Nicholas Darrah
Steve Ledbetter CEO / President
Steve Ledbetter serves as the CEO / President of Jiffy Lube.
Travis Torrence Vice President – Legal
Travis Torrence serves as the Vice President – Legal of Jiffy Lube International. Travis started at Jiffy Lube... read more
Nicholas Darrah Vice President
Nicholas Darrah serves as the Vice President of Jiffy Lube International. Nicholas started at Jiffy Lube International... read more
Matthew Coward Vice President - Legal
Matthew Coward serves as the Vice President - Legal of Jiffy Lube.
Jose Gonzalez Vice President Operations - PVA
Jose Gonzalez serves as the Vice President Operations - PVA of Jiffy Lube.
How much do people at Jiffy Lube get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Jiffy Lube is $120,405, or $57 per hour, while the estimated median salary is $117,270, or $56 per hour.
At Jiffy Lube, the highest paid job is a Director of Sales at $210,354 annually and the lowest is a CS Rep at $38,844 annually. Average Jiffy Lube salaries by department include: Customer Support at $72,146, Finance at $87,183, Legal at $156,206, and Design at $115,404. Half of Jiffy Lube salaries are above $117,270.
109 employees at Jiffy Lube rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 337 ratings) while 103 employees at Jiffy Lube rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 114 ratings).
Salaries contributed from Jiffy Lube employees include job titles like Director of Marketing, Operations Manager, and Sales Rep. Comparably data has a total of 3 salary records from Jiffy Lube employees.
Last updated 15 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
17th Percentile $89k | $89k | 17th Percentile |
33rd Percentile $117k | $117k | 33rd Percentile |
50th Percentile $165k | $165k | 50th Percentile |
67th Percentile $227k | $227k | 67th Percentile |
83rd Percentile $246k | $246k | 83rd Percentile |
100th Percentile $289k | $289k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Jiffy Lube score the company 51/100 across various culture categories, placing Jiffy Lube in the Bottom 15% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Jiffy Lube across various culture dimensions.
Jiffy Lube's PTO and Vacation policy typically gives 0-10 days off a year with 83% of employees expected to be work free while out of office. Paid Time Off is Jiffy Lube's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Jiffy Lube's benefits and PTO Package averages to represent a less than $500 cash value per month.

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Candidates By Department
All Industries | 40% | |
|---|---|---|
Customer Support | 40% | |
IT | 20% |
Candidates By Location
Houston | 80% | |
|---|---|---|
Sacramento | 20% |
Who is the CEO of Jiffy Lube?
Jiffy Lube CEO is Steve Ledbetter, their score by employees is 60
What is Jiffy Lube eNPS?
The eNPS for Jiffy Lube is -25
What is the salary for HR Manager in Jiffy Lube?
HR Manager average salary in the US is 109k
What are the salaries in the Finance in Jiffy Lube?
The average salaries for Finance in Jiffy Lube is 87k
How many employees work in Jiffy Lube?
Jiffy Lube has 2000 employees