Jiffy Lube Culture | Comparably
I help our guests keep their vehicles running newer and longer, allowing them to enjoy their personal and professional lives. read more
EMPLOYEE
PARTICIPANTS
268
TOTAL
RATINGS
2324

Jiffy Lube Company Culture

Jiffy Lube Culture

This score is derived from employee ratings & reviews
2.8/5
Jiffy Lube's Overall Culture is rated D+

Top Rated Culture Dimensions

Jiffy Lube CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Steve Ledbetter Jiffy Lube's CEO
Steve Ledbetter
60 /100

Diversity at Jiffy Lube

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at Jiffy Lube have rated Environment, Professional Development, and Leadership as the highest categories they have scored

Women at Jiffy Lube

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at Jiffy Lube have rated Outlook, Manager, and Leadership as the highest categories they have scored

Jiffy Lube eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-25

Jiffy Lube employees are -25% more likely to recommend Jiffy Lube as a great place to work

28%Promoters
19%Passives
53%Detractors

Working at Jiffy Lube

Working at Jiffy Lube is rated below average by 268 employees, across various culture dimensions. Jiffy Lube employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Jiffy Lube’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Houston. See below in detail how working at Jiffy Lube was rated by employees.

Overall Company Culture at Jiffy Lube

D+

Overall Company Culture at Jiffy Lube is rated D+

Last updated 15 days ago

Bottom
25%

Jiffy Lube ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 268 Employees

View Results
0
20
40
60
80
100
Operations
66
Operations66
Engineering
53
Engineering53
Sales
53
Sales53

Jiffy Lube Employee Reviews

Out of 244 Jiffy Lube employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Jiffy Lube improve their work culture.

58%
42%
Positive Reviews58%
Constructive Feedback42%

Positive Reviews From Jiffy Lube Employees

  • What did you like most about the interview process?
    In depth to interested about me
  • What makes you most happy at work?
    Going and successing with others
  • What is most positive about the culture and environment at your company?
    Being there and having people whom like you

Constructive Feedback From Jiffy Lube Employees

  • What does the leadership team need to get better at?
    Hearing employee concerns to better to company
  • What do your coworkers need to improve and how could you work together better?
    That need to buy there own tools and stay out of my tool box
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I get no competition here

Jiffy Lube Company Information

Jiffy Lube Company Overview

Jiffy Lube was founded in 1979 and its current CEO is Steve Ledbetter. Since its inception 47 years ago, Jiffy Lube has grown to 2000 employees.

Jiffy Lube Mission, Vision & Values

Jiffy Lube Mission & Values

I help our guests keep their vehicles running newer and longer, allowing them to enjoy their personal and professional lives.

Jiffy Lube Vision Statement

Become the preferred oil change provider wherever we provide Jiffy Lube Service Centers.

HeadquarterHouston, TX
United States of America
Websitewww.jiffylube.com
Founding Date1979
Company StatusPrivate

Jiffy Lube Competitors

Jiffy Lube competitors include Walmart and Valvoline. Jiffy Lube ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Jiffy Lube compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Walmart's Logo
    Walmart
    3.0/5
  2. #2
    Jiffy Lube's Logo
    Jiffy Lube
    2.8/5
  3. #3
    Valvoline's Logo
    Valvoline
    2.8/5
  • Culture Video

Jiffy Lube Employees

Jiffy Lube has 2000 employees. 268 employees at Jiffy Lube have reviewed Jiffy Lube across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 15 days ago.

Overall, the 268 Jiffy Lube employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Jiffy Lube are mostly dissatisfied with their total compensation at Jiffy Lube, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Jiffy Lube are not very pleased with their team. 268 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Jiffy Lube are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Jiffy Lube believe the environment at Jiffy Lube is positive. Most Participants believe the pace of work at Jiffy Lube is comfortably fast. About 57% of the employees at Jiffy Lube work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Jiffy Lube are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Jiffy Lube employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at Jiffy Lube report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Jiffy Lube have 2 meetings
Meetings
A Day in the Life
69% of Jiffy Lube employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Jiffy Lube employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
55% of Jiffy Lube employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Jiffy Lube employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
60% of Jiffy Lube employees call their work environment positive
Environment

Joining Jiffy Lube - Employee Onboarding

The prevailing opinion from employees about joining Jiffy Lube is that the company was very prepared on their first day. Jiffy Lube employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Jiffy Lube KPIs and OKRs

At Jiffy Lube 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Jiffy Lube's KPIs and OKRs is essential for its success. Out of 12 Jiffy Lube employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.

AnswerPercent
Yes83%
No17%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes67%
No33%
Are the KPIs/OKRs for your department clear?

Jiffy Lube CEO & Leadership

Jiffy Lube CEO - Steve Ledbetter

Steve Ledbetter Jiffy Lube's CEO
60 /100

Steve’s approval rate is lower compared to CEOs at similar sized companies, putting Steve in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Houston. Steve Ledbetter’s employees rank Jiffy Lube in the Top 50% for Environment, in the Top 50% for Office Culture, and in the Top 50% for Professional Development. Ledbetter is generally unpopular with Jiffy Lube employees, but ranks especially low with employees identified with Other ethnicities, and by Asian or Pacific Islander employees and employees with 6 to 10 Years experience. However, employees with the company for 2 to 5 Years have a slightly more favorable view of the CEO. When compared to Jiffy Lube’s competitors, Steve Ledbetter ranks below Valvoline CEO Sam Mitchell.

Jiffy Lube Leadership

The Jiffy Lube Executive Team is rated a “C-” and led by CEO Steve Ledbetter, Vice President – Legal Travis Torrence, and Vice President Nicholas Darrah

  • Steve Ledbetter  CEO / President

    Steve Ledbetter CEO / President

    Steve Ledbetter serves as the CEO / President of Jiffy Lube.

  • Travis Torrence Vice President – Legal

    Travis Torrence serves as the Vice President – Legal of Jiffy Lube International. Travis started at Jiffy Lube... read more

  • Nicholas Darrah Vice President

    Nicholas Darrah serves as the Vice President of Jiffy Lube International. Nicholas started at Jiffy Lube International... read more

  • Matthew Coward Vice President - Legal

    Matthew Coward serves as the Vice President - Legal of Jiffy Lube.

  • Jose Gonzalez Vice President Operations - PVA

    Jose Gonzalez serves as the Vice President Operations - PVA of Jiffy Lube.

Jiffy Lube Salaries

How much does Jiffy Lube pay?

How much do people at Jiffy Lube get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Jiffy Lube is $120,405, or $57 per hour, while the estimated median salary is $117,270, or $56 per hour.

At Jiffy Lube, the highest paid job is a Director of Sales at $210,354 annually and the lowest is a CS Rep at $38,844 annually. Average Jiffy Lube salaries by department include: Engineering at $130,597, Design at $115,404, Business Development at $113,317, and Customer Support at $72,146. Half of Jiffy Lube salaries are above $117,270.

109 employees at Jiffy Lube rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 337 ratings) while 103 employees at Jiffy Lube rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 114 ratings).

Salaries contributed from Jiffy Lube employees include job titles like Director of Marketing, Operations Manager, and Sales Rep. Comparably data has a total of 3 salary records from Jiffy Lube employees.

Last updated 15 days ago.

1st Percentile
$65k
$65k1st Percentile
17th Percentile
$89k
$89k17th Percentile
33rd Percentile
$117k
$117k33rd Percentile
50th Percentile
$165k
$165k50th Percentile
67th Percentile
$227k
$227k67th Percentile
83rd Percentile
$246k
$246k83rd Percentile
100th Percentile
$289k
$289k100th Percentile
$120,405*
Average Compensation
$117,270*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Jiffy Lube Salaries by City

Jiffy Lube Salaries by Department

Explore Jiffy Lube Salaries

Diversity & Inclusion at Jiffy Lube

Diverse employees at Jiffy Lube score the company 51/100 across various culture categories, placing Jiffy Lube in the Bottom 15% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Jiffy Lube across various culture dimensions.

Ranked Culture the Highest

Women 77/100
Tenure - 2 to 5 Years
Men 85/100
Tenure - 2 to 5 Years
Diverse Employees 67/100
Tenure - 1 to 2 Years

Ranked Culture the Lowest

Women 57/100
Department - Sales
Men 44/100
Department - Sales
Diverse Employees 44/100
Department - Sales

Jiffy Lube Perks & Benefits

Health & Wellness

  • Dental Insurance

Paid Time Off

  • PTO / Vacation Policy

Jiffy Lube PTO

Jiffy Lube's PTO and Vacation policy typically gives 0-10 days off a year with 83% of employees expected to be work free while out of office. Paid Time Off is Jiffy Lube's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Jiffy Lube's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy50%
Office Meals25%
401k Contribution25%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes17%
No83%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo11%
$1500 - $2500/mo0%
$1000 -$1500/mo22%
$500 -$1000/mo11%
Less than $500/mo56%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Jiffy Lube Careers

Jiffy Lube Jobs

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Let Jiffy Lube Know You Want To Work There

Overview of Candidates Interested in Jiffy Lube on Comparably

Candidates By Department

All Industries
40%
Customer Support
40%
IT
20%

Candidates By Location

Houston
80%
Sacramento
20%

Frequently Asked Questions regarding Jiffy Lube

Who is the CEO of Jiffy Lube?

Jiffy Lube CEO is Steve Ledbetter, their score by employees is 60

What is Jiffy Lube eNPS?

The eNPS for Jiffy Lube is -25

What is the salary for Developer in Jiffy Lube?

Developer average salary in the US is 86k

What are the salaries in the Sales in Jiffy Lube?

The average salaries for Sales in Jiffy Lube is 176k

How many employees work in Jiffy Lube?

Jiffy Lube has 2000 employees

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