KFC Employee Reviews
Out of 1959 KFC employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping KFC improve their work culture. The Customer Support team, with 80% positive reviews, reports the best experience at KFC compared to all other departments at the company. The HR team offered the most constructive feedback, with 40% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Professionalism, Integrity, Honesty and real leadership, and know how to be happy for someone when they elevate themselves to something better instead of bitterness
Communicating with one another working together instead of having other people do their jobs for them
Dealing with issues as a manager instead of letting floor workers try to deal with them
Training respect and telling the truth
They should definitely work on demonstrating better employment service/customer service, communication, and mostly professionalism.
Why do you feel undervalued and what would make you feel better about your compensation?
They not taking federal texts out my check
Need to focus on emplyees more
I come in early I work hard I do what's ask and some I feel I deserve more pay because I am the cook the Lee Cook and without the cook there's no sales like I said I'm very good at what I do and I just want to be paid fairly
I feel undervalued because when I asked for a raise, I am told that I can't get one even though I have came in early have worked doubles have helped managers do their job have been called a bitch with a manager after previously talking to a GM have been tried to fire unfairly due to Haras
Ive been working here for several years, throughout the good parts and bad, I have put this job before most of everything in my life and have never been recognized once.
What do your coworkers need to improve and how could you work together better?
Not to bully me when I tell the cook what I need next for Chicken. Help when needed and not stand around on their phone.
professional and Keep the store clean
We dont have meetings. Theres no communication.
Everything fixing things and updating things
Needs more training and working together at a team vs against each other. The company needs a no drug policy
What needs to change to make the company culture better?
New management. Better training. More monitoring
The enviorment for enployees and staff
I believe the negative employees who have brought pure uncomfortabilty and made people scared anxious and nervous need tk be removed. My cowokers shouldnt have to come to work worried about what could possibly happen
My GM's agressive and negative attitude needs to change. The lack of communication between managers and team members needs to change. The inappropriate Conversations and use of substances by the team members and even one of the managers.
Better treatment of staff, a method to anonymously ask for advice and help at work with management/franchisees
What would you improve about your company's interview process?
They do it relatively fast
The general manager can be more engaged and scheduled with his interviews.
Just look over all things and pick good people
I wasnt even interviewed when I started working for KFC
I would make it better organized
What's going wrong and how can it be improved?
Trying to get my 401k
Due to no structure and no firm leadership, we are not getting anything done properly when it comes to service, speed and quality.
Cleancliness and sanitary work practices. Making sure food is cooked thoroughly and properly.
Review from Sales Dept
We have to be able to stand up for ourselves against the awful customers and not be taken advantage of.
It just needs new management and a more positive setting for them to perform the way they suppose to
What would you most like to see improved at your company?
look, im just not happy.
Review from Customer Support Dept
More inclusive of LGBTQ people, especially transgenders. I've let my crew know multiple times but to no avail. I want to quit most days because of this. I've heard manager say disrespectful things about me as well about my gender identity in another room as well.
Review from Product Dept
Better cleaning tools and more motivated co-workers
Employees not down grading, but building up team members.
Review from Customer Support Dept