


Diverse employees at KUBRA have rated Team, CEO Rating, and Meetings as the highest categories they have scored
Women at KUBRA have rated Team, Manager, and Meetings as the highest categories they have scored
KUBRA employees are 54% more likely to recommend KUBRA as a great place to work
| 64% | Promoters |
|---|---|
| 26% | Passives |
| 10% | Detractors |




Working at KUBRA is rated highly by 237 employees, across various culture dimensions. KUBRA employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting KUBRA’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Phoenix. See below in detail how working at KUBRA was rated by employees.
Overall Company Culture at KUBRA is rated A+
Last updated months ago
KUBRA ranks in the Top 5% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Out of 1223 KUBRA employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping KUBRA improve their work culture.
| Positive Reviews | 94% |
|---|---|
| Constructive Feedback | 6% |
What are some of the best things about your team?work hard, super smart and care about Kubra and each other
What makes you most happy at work?engaging in tough problems, building our Modern Tech is riveting!
What is the best part about your compensation package?well thought through and balanced
Why do you feel undervalued and what would make you feel better about your compensation?Should meet the market standards
Why do you feel undervalued and what would make you feel better about your compensation?I feel undervalued because of insufficient feedback on career path. To feel better about my compensation, I would appreciate a clear criteria for raises and promotions, or additional benefits aligned with my contributions and responsibilities.
What's going wrong and how can it be improved?To improve, it would help to have better alignment between individual strengths and job responsibilities, and more recognition for contributions. Additionally, fostering a more inclusive and supportive environment could enhance overall job satisfaction.
KUBRA provides customer experience management solutions to some of the largest utility, insurance, and government entities across North America.
KUBRA was founded in 1992 and its current CEO is Rick Watkin. Since its inception 34 years ago, KUBRA has grown to 520 employees.
Developing software for a better customer experience.
| Headquarter | 40 E Rio Salado Pkwy Tempe, AZ 85281 United States of America |
|---|---|
| Website | www.kubra.com/ |
| Founding Date | 1992 |
| Tel | (310) 756-1717 |
| Company Status | Private |
| Jobs | kubra.com/about-us/careers/ |
| Social Sites |










KUBRA has 520 employees. 237 employees at KUBRA have reviewed KUBRA across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 237 KUBRA employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at KUBRA are pleased with their total compensation at KUBRA, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at KUBRA are extremely happy with their team. 237 Participants grade the quality of their coworkers an A+. The majority believe the meetings at KUBRA are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at KUBRA believe the environment at KUBRA is positive. Most Participants believe the pace of work at KUBRA is comfortably fast. About 77% of the employees at KUBRA work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.
Overall, the employees at KUBRA are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining KUBRA is that the company was prepared on their first day. KUBRA employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At KUBRA 71% of employees think their department KPIs and OKRs are clear. Employees’ understanding of KUBRA's KPIs and OKRs is essential for its success. Out of 137 KUBRA employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 119 have said yes.
KUBRA’s CEO Rick Watkin started in this role in 1999. Rick’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Phoenix. With a high CEO score, Rick Watkin has won the Best CEOs in 2024. In addition, Rick has garnered Best CEOs for Diversity in 2023 specifically for Diversity, making KUBRA’s CEO one of the top rated CEOs by diverse employees. KUBRA’s CEO is highly regarded especially by employees in the Design department, employees in the Operations department, and employees in the Business Development department. However, employees with the company for Less than 1 Year, employees in the Customer Support department, and employees in the Engineering department have a less favorable view of the CEO and believe there is room for improvement. Compared to KUBRA’s competitors, Rick Watkin ranks right above Billtrust CEO Flint Lane. Under Watkin’s leadership, KUBRA employee respondents are most happy about their Environment and the company’s Executive Team. Gender and Professional Development are two areas, according to respondents, where KUBRA could stand to see real improvement.
The KUBRA Executive Team is rated an “A+” and led by CEO Rick Watkin and President & CEO Rick Watkin
Rick Watkin CEO / President
Rick has been President and CEO of KUBRA since 1999. He has successfully led the company through remarkable organic... read more
Rick Watkin President & CEO
Rick has been President and CEO of KUBRA since 1999. He has successfully led the company through remarkable organic... read more
Diverse employees at KUBRA score the company 83/100 across various culture categories, placing KUBRA in the Top 15% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at KUBRA across various culture dimensions.
KUBRA is committed to recruiting, developing, and promoting a diverse workforce while providing unique opportunities and career paths for our people.,,The KUBRA Diversity & Inclusion best practices sets the direction for our priorities, objectives and commitments in Canada and the U.S. It aligns with our organizational purpose and focuses on attracting and developing the best talent, providing advice and solutions for diverse client markets, and enabling the social and economic development of our communities through partnerships, research, volunteerism and corporate citizenship.,,KUBRA is also on the Canadian list for Best Place to Work for Inclusion, Best Workplaces for Women, and Comparably’s Best Workplace for Diversity.
Wellness and Personal Development: - Paid Wellness/Personal Days - Your Birthday Off - Free Headspace Subscription - Mental Health Programs - Wellness Spending Account (Canada only) - Paid Volunteer Days Work-Life Balance and Family Support: - Child/Elderly Care Subsidy (US only) - Hybrid Work Model Diversity and Inclusion: - Neurodivergent and disability support programs - Inclusive CSR programs and initiatives - DEI Programs and Best Practices - Celebration of Cultural Events Career Growth and Learning: - Career Development Opportunities - Mentoring Programs - Leadership Programs - Cross-Functional Collaboration - Hackathons - Free LinkedIn Learning Subscription - Internal Product Certifications
KUBRA's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is KUBRA's most important benefit besides Healthcare when ranked by employees, with 40% of employees saying it is the most important benefit. KUBRA's benefits and PTO Package averages to represent a less than $500 cash value per month.

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Candidates By Department
IT | 40% | |
|---|---|---|
All Industries | 40% | |
Engineering | 20% |
Candidates By Location
Phoenix | 100% |
|---|
What is KUBRA address?
KUBRA location is at 40 E Rio Salado Pkwy
Who is the CEO of KUBRA?
KUBRA CEO is Rick Watkin, their score by employees is 87
What is KUBRA eNPS?
The eNPS for KUBRA is 54
How many employees work in KUBRA?
KUBRA has 520 employees
Who are KUBRA competitors?
KUBRA main competitors are Billtrust, Fiserv, Paymentus