Personally, I think he’s out of touch in part because the team around him feed him what he might want to hear and not what he needs to hear. The founder of the company is equally out of touch but around more for brand purposes than he is to make decisions or inspire change. He did agree to sell his brain child and its accompanying slaves after all...
The CEO is like the captain of the enterprise. He wants the engines at warp 8 in 30 minutes no matter how many hours of degaussing it'll take to keep the ship from blowing up.
No one is unhappy to see Ken leave , he’s self absorbed and completely out of touch. He should never manage people again
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