La-Z-Boy Employee Reviews
Out of 191 La-Z-Boy employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping La-Z-Boy improve their work culture. The Sales team, with 55% positive reviews, reports the best experience at La-Z-Boy compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are approachable and curious on how we can improve our company.
Everything is positive coaching with all
open to new ideas and solutions for best customer experience
Could be better on some things
down to earth, very competent and easy to work with and for.
What does the leadership team need to get better at?
Communication. Positive attitude. Kindness. Gratitude
Too much to even share it all, but they, do not care for the employees that are actually dedicated to making it a better place. They need to listen and pay attention to what they, employees, say. We want to be heard, and not looked at as a replacable at anyome t, if u buck the system
Listen to your staff when they raise concerns
The Leadership team is the problem. It cannot be corrected.
Stop being greedy and taking the profit for themselves.
What is the best part about your compensation package?
We have a compensation team that assures we're paid fair market value.
Bonuses are great for those that get them
The weekly draw between commissions
medical, dental, vision, 401k match
Covers the essentials of what I need
Why do you feel undervalued and what would make you feel better about your compensation?
Asked to do far too much wirk
The work we do is NOT worth $11 an hour! Commission is not a worry because at the end of the day its about how much you help the customer but base pay is atrocious in 2023.
HR increase benefit package without any discussion with the staff. I do not get any stock options
I don’t have any stock benefits, our benefits are increased by HR with no discussion with the team on any changes. We have recently gone from 8% to 6%. Not a single person is making more money than they did last year. Management does not care I cannot state that enough. I feel very undervalu
Review from Sales Dept
More active management. They pride themselves on room for growth except thats not actually the case. They chose favorites for the wrong reasons. I watched a coworker be mentally abused and the MSM and HR took no action.
What are some of the best things about your team?
Friendly, inviting, and very team oriented.
Review from Sales Dept
They're open, friendly and care about each other.
We all strive to be better each day, and we have fun doing it!
we are respectful of each other
Friendly hard working people!! Great to work with
What do your coworkers need to improve and how could you work together better?
Most of my coworkers are the management team and they do not have a unanimous or concrete sense of direction when it comes to anything in the store. They all just do everything at their discretion even if it means confusing everybody else to do so.
Work together and help each other
There is not much that can be done when management is promoting a toxic workplace with toxic employees.
My coworkers work well individually, but the larger picture is not conveyed well down the line.
Education, complete knowledge of interior design, work ethic
What is most positive about the culture and environment at your company?
Sevice and repair dept is ran very well and supervisor is always positive
We encourage each other to do our best.
We can help each other become successful.
The openness to share ideas and provide feedback
Co-workers were friendly and helpful for the most part. Store environment was comfortable and safe and nice to be inside.
Review from Sales Dept
What needs to change to make the company culture better?
Listen to the concerns of your employees
As stated previously I think a new manager would make a huge difference. Executive management comes in the store and doesn’t even interact with the staff. You never get any positive feedback only negative. I’ve personally have extreme anxiety going to work and I know that I am not alone. It’s
Review from Sales Dept
They need to pay their employees better and stop allowing harassment to take place.
Attitudes as a whole are pessimistic.
What did you like most about the interview process?
Sitting in the furniture 1
The process was easy. However the process should have been more of a behavior interview. I say this because we have hugh tern over and some non performing workers
We sat on recliners during the interview.
We sat on the recliners during the interview. Very comfortable!
The initial telephone interview was great, the store manager interview was also excellent and the hiring management were all very good at their job. The income they presented during the interview process was not based on reality.
Review from Sales Dept
What would you improve about your company's interview process?
Better positive attitude and good communication
Actually di proper intervuews of new employees
I was asked how old I was during my interview by senior management. That is actually illegal and it made me very very very uncomfortable
I was asked by senior management during my interview how old I was. That is illegal. I was thrown back, I did not know how to answer. They seem to just want to hire anybody, but once they train them and they figure out how awful the store is to work out they quit. They promise false promises
Review from Sales Dept
Offer decent compensation at the get-go. The personality tests are ridiculous, diminutive and unnecessary.
What makes you most happy at work?
Great associates managed by fair management who listen to employees.
Review from Sales Dept
lack of stress and pleasant customers
Outside of myself making a great sale, my co-workers being successful as well
Large volume furniture company that is very succesful from manfacture to retail. This business comes very easliy to me to understand and drive results.
Making a successful design sale.
What's going wrong and how can it be improved?
Communications needs adjustable. Positive attitude
Quality beeds to be looked at and improved
Customer service is terrible. Theres managers that refuse to help at all. Which leads to sales associates doing a store managers or msms job
It cannot be improved. This company is in a death spiral.
Underpaid and undervalued based on the degree of professionalism the management expressed they wanted and the low hourly pay rate and very challenging commission structure. Felt like you were making the company money, but were not paid personally for your value.
Review from Sales Dept
What do you like best about your company?
Growing culture and organization with a lot of opportunity when it happens.
What would you most like to see improved at your company?
Transparency, better consistent feedback and ability for decisions to be made at a lower level.