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LevelUp Company Culture
LevelUp Culture
This score is derived from employee ratings & reviewsA+
4.6/5
Top Rated Culture Dimensions
CEO Rating
A+Environment
A+Manager
A+Meetings
A+Perks & Benefits
A+LevelUp CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Seth Priebatsch
91 /100
See More
Diversity at LevelUp
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at LevelUp
Top 40%Top 40% of Similar Size Companies on Comparably
B-
Women at LevelUp have rated Perks And Benefits, Team, and Meetings as the highest categories they have scored
LevelUp eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 20%Top 20% of Similar Size Companies on Comparably
Recommend to a Friend?
37
LevelUp employees are 37% more likely to recommend LevelUp as a great place to work
| 62% | Promoters |
|---|---|
| 13% | Passives |
| 25% | Detractors |
Working at LevelUp
Working at LevelUp is rated highly by 22 employees, across various culture dimensions. LevelUp employees are most satisfied about CEO Rating, Environment, and Manager categories, putting LevelUp’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Boston. See below in detail how working at LevelUp was rated by employees.
Overall Company Culture at LevelUp
A+
Overall Company Culture at LevelUp is rated A+
Last updated months ago
Top
5%
LevelUp ranks in the Top 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
LevelUp Employee Reviews
Out of 13 LevelUp employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping LevelUp improve their work culture.
| Positive Reviews | 92% |
|---|---|
| Constructive Feedback | 8% |
Positive Reviews From LevelUp Employees
- What do you like best about the leadership team?It's beyond flat. It's so incredible that I don't feel like I have a boss. I just have someone who checks in periodically and is there to help if I need them
- What is the best part about your compensation package?Benefits. #1 Benefits in Boston 100% (minus the obvious Googles/Facebook).
- What are some of the best things about your team?I'M OBSESSED!! There is no company with better people than LevelUp. I'm serious. So smart and INTERESTING and diverse. I love love my coworkers - they're family.
LevelUp Company Information
LevelUp Company Overview
LevelUp is a mobile payment platform enabling their customers pay for their purchase and redeem rewards with a single scan or tap.
LevelUp was founded in 2009 and its current CEO is Seth Priebatsch. Since its inception 17 years ago, LevelUp has grown to 220 employees.
LevelUp Mission, Vision & Values
LevelUp Mission Statement
LevelUp, a Grubhub Company, connects restaurants and guests with a seamless customer experience that blends analytics, loyalty, and rewards. LevelUp brings its technology to market in multiple ways: embedded into partner restaurant apps to provide a full-stack customer engagement solution; via an open developer platform that powers over 200 mobile apps; and through the LevelUp partner distribution channels, which lets consumers order ahead and avoid the line at their favorite lunch spots using the apps already on their phone. Based in Boston, LevelUp is a part of Grubhub’s portfolio of brands and powers the mobile experiences for top brands like Chase Pay, Pret A Manger, Potbelly, Tropical Smoothie Cafe, Steak ‘N Shake, Dunn Bros Coffee, Argo Tea and sweetgreen.
LevelUp Vision Statement
We’re building the next generation payments network. From our HQ in Boston, we connect smart businesses and loyal customers through mobile apps, customer engagement and reward programs.
LevelUp Values
- We impact our product roadmap
- We have fun while we work
- We support each other as we grow
| Headquarter | 1 Federal St. Boston, MA 02110 United States of America |
|---|---|
| Website | www.thelevelup.com/ |
| Founding Date | 2009 |
| Tel | 855-538-3542 |
| Company Status | Private |
| Jobs | www.thelevelup.com/careers |
| Social Sites |
LevelUp Competitors
LevelUp competitors include FiveStars and TabbedOut. LevelUp ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how LevelUp compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
LevelUp Employees
LevelUp has 220 employees. 22 employees at LevelUp have reviewed LevelUp across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 22 LevelUp employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at LevelUp are pleased with their total compensation at LevelUp, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at LevelUp are extremely happy with their team. 22 Participants grade the quality of their coworkers an A+. The majority believe the meetings at LevelUp are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at LevelUp believe the environment at LevelUp is positive. Most Participants believe the pace of work at LevelUp is comfortably fast. About 80% of the employees at LevelUp work 8 hours or less.
Overall, the employees at LevelUp are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining LevelUp - Employee Onboarding
The prevailing opinion from employees about joining LevelUp is that the company was very prepared on their first day. LevelUp employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
LevelUp KPIs and OKRs
Employees’ understanding of LevelUp's KPIs and OKRs is essential for its success. Out of 3 LevelUp employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
LevelUp CEO & Leadership
91 /100
LevelUp CEO Awards and Recognitions
Seth’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Boston. With a high CEO score, Seth Priebatsch has won the Top 15% Rated CEO in 2016. LevelUp’s CEO is highly regarded especially by Male employees, employees with 1 to 3 Years experience, and employees with the company for 2 to 5 Years. However, employees in the HR department, employees with 3 to 6 Years experience, and Female employees have a less favorable view of the CEO and believe there is room for improvement. Compared to LevelUp’s competitors, Seth Priebatsch ranks right above FiveStars CEO Victor Ho. Under Priebatsch’s leadership, LevelUp employee respondents are most happy about their Environment and the company’s Manager. Professional Development and Gender are two areas, according to respondents, where LevelUp could stand to see real improvement.
LevelUp Leadership
The LevelUp Executive Team is rated an “A-” and led by CEO Seth Priebatsch, Chief Sales Officer Christina Dorobek, and VP of Sales Justin Schaeffer
Seth Priebatsch CEO / President
Seth Priebatsch serves as the CEO / President of LevelUp.
Christina Dorobek Chief Sales Officer
Christina Dorobek serves as the Chief Sales Officer of LevelUp.
Justin Schaeffer VP of Sales
Justin Schaeffer serves as the VP of Sales of LevelUp.
LevelUp Salaries
How much does LevelUp pay?
How much do people at LevelUp get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at LevelUp is $98,442, or $47 per hour, while the estimated median salary is $96,864, or $46 per hour.
At LevelUp, the highest paid job is a General Counsel at $291,369 annually and the lowest is a CS Rep at $46,688 annually. Average LevelUp salaries by department include: Marketing at $187,656, Engineering at $116,762, HR at $96,458, and Operations at $74,735. Half of LevelUp salaries are above $96,864.
14 employees at LevelUp rank their Compensation in the Top 20% of similar sized companies in the US (based on 44 ratings) while 13 employees at LevelUp rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 15 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $62k | $62k | 1st Percentile |
17th Percentile $80k | $80k | 17th Percentile |
33rd Percentile $96k | $96k | 33rd Percentile |
50th Percentile $187k | $187k | 50th Percentile |
67th Percentile $282k | $282k | 67th Percentile |
83rd Percentile $316k | $316k | 83rd Percentile |
100th Percentile $379k | $379k | 100th Percentile |
$98,442*
Average Compensation
$96,864*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
LevelUp Salaries by Department
Diversity & Inclusion at LevelUp
The Diversity score provides insights into how diverse employees feel and rate their work experience at LevelUp across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
LevelUp Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
Office Perks
- Free Food
- Company Social Outings
LevelUp PTO
LevelUp's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is LevelUp's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. LevelUp's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
LevelUp Careers
LevelUp Jobs
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Overview of Candidates Interested in LevelUp on Comparably
Candidates By Department
All Industries | 35% | |
|---|---|---|
Engineering | 15% | |
Product | 11% | |
Marketing | 8% | |
Sales | 7% | |
Other | 25% |
Candidates By Location
Boston | 46% | |
|---|---|---|
New York City | 5% | |
Washington | 3% | |
Los Angeles | 2% | |
Cambridge | 2% | |
Other | 42% |
Frequently Asked Questions regarding LevelUp
What is LevelUp address?
LevelUp location is at 1 Federal St.
Who is the CEO of LevelUp?
LevelUp CEO is Seth Priebatsch, their score by employees is 91
What is LevelUp eNPS?
The eNPS for LevelUp is 37
What is the salary for CS Rep in LevelUp?
CS Rep average salary in the US is 47k
What are the salaries in the Marketing in LevelUp?
The average salaries for Marketing in LevelUp is 188k
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