My manager and my coworkers.
Speaking to customers and making them happy
A free lunch from our managers once in a while
Cute little old people voices
Review from Customer Support Dept
Helping patients get through their day
I love being able to make a diference in the life of others.
Being able to go in and be comfortable
The time I get to share with our patients
Review from Customer Support Dept
Caring for patients, going home
Patients are frustrated and take it out on workers. No help or support from management.
Like previously mentioned pay your employees what they are worth or continue to watch your seasoned emoloyees leave for better positions. The new employees never stick around so why in corporates eyes do they deserve more money to start!! Its a joke and honestly not sure why im still working here!!!
There needs to be a serious look at how some areas need to focus on growing, but mostly upkeep on existing patients in other areas.
Everything from customer service in the local office to how things are handled in the call center. A quite often hear patients calling in to complain about the whole process about five times daily.
Patient are lied to when set up, the billing confuses them when they are set up with autopay(the bill still tells them to send in payment so they end up paying double their bill then get angry when their bank account gets overdrawn). They are lied to about stopping their services as well
Better work environment, better management at the Regional Manager and VP levels.
Show your employees they-are valued
Too understaffed to provide good customer service.
More staffing less hours change the way on call is
Better pay, keep up with staffing stop punishing centres for held sales when no genius in management has any idea how to fix it
Making a positive impact on patients lives
Better pay for the crushing workload heaped on you every day
IT Operating system