Lincare Employee Reviews
Out of 270 Lincare employee reviews, 40% were positive. The remaining 60% were constructive reviews with the goal of helping Lincare improve their work culture. The Customer Support team, with 53% positive reviews, reports the best experience at Lincare compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
We now have weekly training.
The RT supervisor in my area was always very helpful and friendly.
Family atmosphere centered around advocating for patients on what they need for the highest quality of life.
Leadership and management make themselves available at all times to provide staff with the knowledge and support they need. Lincare does work to provide a work/life balance.
Not sure yet. First week
What does the leadership team need to get better at?
Way Better employees have equipment
Training ans leading of new employees
Everything, i do mean everything
The Worst Company In the USA
Employee turnover is through the roof, upper management operates like its 1985 still.
What is the best part about your compensation package?
Great benefits with room to reach for more.
I have enjoyed the bonus structure, 401-k participation and the PTO that is offered.
They offer all benefits plus extra
Benefits seem to be good but they do cost more out of pocket than i would like
Competitive pay and paid days off
Why do you feel undervalued and what would make you feel better about your compensation?
I feel i work hard and do more that the wage does not reflect.
Compensation is too low, incentives almost impossible
Being paid more competitively would help
The routes needs organization and better structure.
It's a lot of work and communication not just with patients, but different facilities as well. There are many responsibilities to fulfill. The cost of living has risen, as well which is a major factor.
Review from Customer Support Dept
What are some of the best things about your team?
We all work well together i mean most of us, we all usually joke ariund with one another and consult one another as a good team to ensure we are doing the right thing.
Communication and asking each other for help when needed
My office works very well together.
Family like atmosphere with caring support.
Great, optimistic, competitive and nice
What do your coworkers need to improve and how could you work together better?
Communication, timely responses, enjoyment of their position.
If they would just do thier job and place the patient first
Unfortunately the moral is low and we are to busy to get to know each other
Sharing compang wealth and prosperity
More staff as CSR we are so pushed beyond the limit
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Anything positive is due to my manager at my location. Corporate and HR are unprofessonal, unsupportive and only care about how many products are pushed each month. Patient charts should not be reviewed to find more business. It is unethical.
Great people in my immediate team
Continually rewarded or acknowledged for a job well done.
Patient continuity,& patient care , friends
Paid time off is the best when you hate the job
What needs to change to make the company culture better?
Appreciate your workers. Hold others to the same standards. Stop micromanaging.
less drama on the office floor. less favoritism.
The company needs to care about its people, the ones who do the work not the ones sitting in their nice office shouting orders.
Enough staffing, pay better and honor good employees
Follow as the rules for the company
Review from Customer Support Dept
What did you like most about the interview process?
Talent acquisition team and my manager were very professional and friendly.
Easy, nice interview, sounded like the ideal company
Personal, friendly and very informative
the interview process was the only thing professional about the position. went very well.
The culture discussion. Learning about the company.
What would you improve about your company's interview process?
Be upfront and truthful about the job. Stop sugarcoating.
What makes you most happy at work?
My manager and my coworkers.
Speaking to customers and making them happy
A free lunch from our managers once in a while
Cute little old people voices
Review from Customer Support Dept
Helping patients get through their day
What's going wrong and how can it be improved?
Patients are frustrated and take it out on workers. No help or support from management.
Like previously mentioned pay your employees what they are worth or continue to watch your seasoned emoloyees leave for better positions. The new employees never stick around so why in corporates eyes do they deserve more money to start!! Its a joke and honestly not sure why im still working here!!!
There needs to be a serious look at how some areas need to focus on growing, but mostly upkeep on existing patients in other areas.
Everything from customer service in the local office to how things are handled in the call center. A quite often hear patients calling in to complain about the whole process about five times daily.
Patient are lied to when set up, the billing confuses them when they are set up with autopay(the bill still tells them to send in payment so they end up paying double their bill then get angry when their bank account gets overdrawn). They are lied to about stopping their services as well
What would you most like to see improved at your company?
Better pay for the crushing workload heaped on you every day
IT Operating system