F
48/100
Lithia Motors Claimed Company
Lithia Motors, Inc. is an automotive dealership network headquartered in Medford, Oregon. read more
HR or Marketing? Claim Your Free Employer Account
Lithia Motors Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Being able to interact with my co-workers.
Review from Admin Dept
The freedom that we have
Watching others succeed and earning customers for life.
Review from Sales Dept
Making positive changes for the company.
Absolutely nothing but going home. I use to actually care about helping people w their issues. Then Lithia killed that. Raising labor rates beyond reach for the customers and not compensating employees properly... so again hoing home is what makes me happy... used to like this place
Building relationships with clients at the dealership
Review from Sales Dept
Seeing that the customer is greeted with a smile. And that they leave satisfied
Review from Admin Dept
Assisting customers and giving them a good experience.
selling cars everything else is fiction.
Being allowed to grow and use my experience to better myself and my team while growing the company's brand and overall revenue
Daytime hours and working around people who generally care
Working on cars and being able to work alongside friendly coworkers.
Review from Operations Dept
Helping customers through what ever there needs
Review from Operations Dept
Creativity, collaboration, relationships, stability, and location.
Review from HR Dept
Helping people find the car of their dreams
Review from Sales Dept
doing the my job to the best of my capabilities
Review from Sales Dept
My fellow coworkers and the satisfaction of customers.
Review from Admin Dept
the people at my job
Review from Operations Dept
Opportunity to learn more about motor vehicles
THE PAY AND THE BENIFITS ARE GREAT
Review from Finance Dept
What's going wrong and how can it be improved?
The pay plans need to be restructered, the managers need training on how to manage people, the staff needs to be more welcoming to each other and new employees, and training needs major improvement.
Review from HR Dept
Management only cares about their own agendas and do nothing to fix thenproblems that are going on in the service department and are loosing quality employees in the process
Holding the proper people responsible for their actions and not putting all responsibilities on advisors shoulders
Customers must be acknowleged quicker, staff needs to better communicate with customers.
Review from Admin Dept
In the past, we were treated as human beings and compensated according to our work and skill. Currently, we are treated as nothing more than something less than human that exists solely to make profit for our CEO. The only way to improve is a foundational change of how employees are treated.
i cant go to church on Sundays because they will not let me come in a little late
Actually caring enough to improve instead of keeping up a temporary act to make people happy
It will not change - and customers see this
The management is terrible there's no proof for any of the accusations and everything is hearsay yet people still get reprimanded for doing what they were before told to do
Bad management and respect for employees
Review from Operations Dept
management needs to be replaced
Terrible customer service experience because of poor management playing games, and neglects To offer refreshemenrs regularly. Coffee and water is always out; and we offer the customer a drink and there is nothing
Management has spiraled out of control. No customer service
Like every situation it starts with the top down. If the top guy at Lithia doesn't even care to come to our store doesn't even care to send a representative to our store and meet the larger producers and ask how they can make things better they will never make things better
Managers need help becoming in charge of sitiations and not allow other none authority coworkers do there job for them.
Review from Sales Dept
Better management. Managers that dont take the opportunity everytime to humiliate their staff
Treat your employees, customers better. Show some backbone and fire GMs that sexually harass and demean female coworkers.
Being an employee at Lithia Motors HQ simply isn't worth it. Poor managers, poor processes, poor pay, and poor benefits.
No problems get addressed and no repercussions
Review from Sales Dept
Lithia doesnt care about customers.
What do you like best about your company?
It feels less corporate that other companies of this size.
What would you most like to see improved at your company?
Communication, appreciation, transparency and compensation.
×