Lithia Motors Employee Reviews
Out of 505 Lithia Motors employee reviews, 47% were positive. The remaining 53% were constructive reviews with the goal of helping Lithia Motors improve their work culture. The Product team, with 100% positive reviews, reports the best experience at Lithia Motors compared to all other departments at the company. The Operations team offered the most constructive feedback, with 48% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Great place to work! I enjoy what I do and love the people I work with!
Review from Admin Dept
What do you like best about the leadership team?
great listeners, set stretch goals and coach you to success
The problem and issue that I'm having I'm sure the executive team and the CEO will handle it to the best of their ability because it needs to be addressed
Open door policy and a heavy focus on growing individuals that can grow the company.
Review from Sales Dept
Tenured, knowledgeable, supportive, forward thinking, growth strategy and change champions.
They are humble, and very down to earth.
Review from HR Dept
What does the leadership team need to get better at?
The leadership team needs to focus on creating a fair, supportive environment. Holding everyone accountable consistently, setting realistic expectations, and fostering open, respectful communication would greatly improve the workplace culture.
Review from Sales Dept
Actually understanfing their employees and identifying with them.
Everything. Passing out repair orders, know tech skills. Comebacks going to different techs. No actual management support.
The leadership needs to allow for normal work hours. There is no payment for staff that may work 11 hour days and are not paid any overtime. Shamefull!
Review from Admin Dept
Listen to the voices of experienced people
Review from Sales Dept
What is the best part about your compensation package?
It covered more than I expected it to during my hospitalization.
Review from Admin Dept
They are good to us
The healthcare package is the best i have had
The medical benefits are good
Competitive total rewards: stable and consistent pay, bonus opportunities, several retirement options, and cafeteria style benefits plan.
Why do you feel undervalued and what would make you feel better about your compensation?
pay what I really make my last check was short $2000.00 a bonus I earn
Review from Sales Dept
They only care about management
The corporation needs to pay the employees for all the hours they work. Employees need to divide hours worked by there gross wages they will find that they work for less then a fast food employee.
Review from Admin Dept
Wittnessing record profits as many low income people are fired, and our pay has been cut over 60% is empirically verifiable evidence that employees are not viewed as human beings. There are no feelings in this. These are facts and the facts reveal a CEO who cares nothing about people
I feel like am not being paid enough hourly for the work I do. I have no intention of doing any other work besides what I was orginally hired for. I hope to get pay raise for compensation.
Review from Operations Dept
What are some of the best things about your team?
The people in detail we all work good together some of the salesman we work good together
The best part of my team is my coworkers. They’re great to talk to, supportive, and respectful for the most part. Working alongside them makes the environment more positive, even when the job itself is challengin
Review from Sales Dept
Employees keep trying till they can't.
Review from Admin Dept
If it wasn't for my team I would have already quit.
Funny employees and nice guests
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Show up on time, make less errors.
Review from Operations Dept
Uphold company standards and policies
Educate themselves and stop doing drugs
A team walks into the office like theyr're the bosses and are so condescending
not sure why there's drama when everybody's over the age of 30
What is most positive about the culture and environment at your company?
success is acknowledged publicly and the leadership guides you to a win
Everyone is helpful and willing to accomplish our mission.
Review from Admin Dept
They will direct you in the right direction
High performing company, focused on customers and exploring different ways to support our customers, focused on our team members and growth opportunities, delivering exceptional experiences to both.
Co workers are good people
What needs to change to make the company culture better?
Hire a new GM that aftually lives in the same state
Review from Operations Dept
Change the GM And the little kids
Unity, support, backing, better pay structures
New management to start.. maybe a manager that cares about improvement and moving forward. Maybe a manager that cares about his employees work performance..
Honest managers, proper communication, management that isn't running scared of the corporation.
Review from Admin Dept
What did you like most about the interview process?
The old general manager looked at me as a human being the new general manager looked at me as just a person to get the work done which I think he validated my rights as a human being as a citizen of the United States and my rights to work here
What I liked most about the interview process was that everything seemed straightforward and clear at the time. However, the reality of the job has not fully matched what was presented.
Review from Sales Dept
Everyone was nice and was very good at pretending they were professionals
Review from Product Dept
It was very relaxed and felt more like a conversation than an interview
Review from HR Dept
they get to the heart of the expectations
What would you improve about your company's interview process?
The interview process was easy.
must be by more than just one person
Review from Sales Dept
More management training on hiring employees
Review from Sales Dept
I wish i was told more about the job and what a mess it was. So much has gaooened at the store no ine sees red flags
The time it takes to hire
What makes you most happy at work?
Being able to interact with my co-workers.
Review from Admin Dept
The freedom that we have
Watching others succeed and earning customers for life.
Review from Sales Dept
Making positive changes for the company.
Absolutely nothing but going home. I use to actually care about helping people w their issues. Then Lithia killed that. Raising labor rates beyond reach for the customers and not compensating employees properly... so again hoing home is what makes me happy... used to like this place
What's going wrong and how can it be improved?
The pay plans need to be restructered, the managers need training on how to manage people, the staff needs to be more welcoming to each other and new employees, and training needs major improvement.
Review from HR Dept
Management only cares about their own agendas and do nothing to fix thenproblems that are going on in the service department and are loosing quality employees in the process
Holding the proper people responsible for their actions and not putting all responsibilities on advisors shoulders
Customers must be acknowleged quicker, staff needs to better communicate with customers.
Review from Admin Dept
In the past, we were treated as human beings and compensated according to our work and skill. Currently, we are treated as nothing more than something less than human that exists solely to make profit for our CEO. The only way to improve is a foundational change of how employees are treated.
What do you like best about your company?
It feels less corporate that other companies of this size.
What would you most like to see improved at your company?
Communication, appreciation, transparency and compensation.