Love's Travel Stops & Country Stores Employee Reviews | Comparably
Founded in 1964 and headquartered in OKC, Love's Travel Stops & Country Stores has more than 470 locations in 41 states. read more
EMPLOYEE
PARTICIPANTS
843
TOTAL
RATINGS
8076
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Love's Travel Stops & Country Stores Employee Reviews

Out of 841 Love's Travel Stops & Country Stores employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Love's Travel Stops & Country Stores improve their work culture. The Operations team, with 84% positive reviews, reports the best experience at Love's Travel Stops & Country Stores compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

communication, respect, and being a part of a great team

The effort they put in to help us learn and grow, not only within the company, but through everyday life as well, is very inspiring to me.

Store leadership has improved dramatically. Having support and mentors that adheare to policy and having a team who knows hiw to separate business from personal makes such a big difference.

Teamwork and communication is great.

Review from Sales Dept

Great job And lots ofceffort

What does the leadership team need to get better at?

Leadership Reviews

Employee relations and building positive culture

Listening to the lower employees without fear of retaliation or subjegation once issues with fellow employees or managers is brought into the open

There jobs fair to employees

Advocating for their employees who deserve it. Standing up for whats right and fair rather than blindly following out of date rules.

Review from Customer Success Dept

Training. Also the drama. They act like teenagers.

What is the best part about your compensation package?

Compensation Reviews

The best part is the mental health services that are offered.

Having the health coverage is the best part of my benefits and helps me tremendously.

Medical benefits are hard to beat and the heart of loves program is nice

Insurance, vacation time, sick leave

Everything is great about it

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Comaratively for the area, we are paid well. However, knowlegdge and personal invenstment in growth and learning, as well as hands on expeience dont always seem to matter.

It's too easy to lose or be denied a bonus.

I have three years plus experience with management and they started me out at 13$ vs the 14 you START no experience at our food section Arby's

Because I know jump start and other places who don't do a 10th of the work we do start at 15 and hour I'm still making less then 13 and never got my bounes

Favortism is a huge issue at my store only if people knew about the issues that are kept in the dark.

What are some of the best things about your team?

Team Reviews

Being able to call someone out on their BS without them feeling disrespected, honesty, inegrity.

the friendly faces and smiles

We work hard every day

Hard working and a team that’s like fami

I don't know my team honestly

What do your coworkers need to improve and how could you work together better?

Team Reviews

Teamwork does not exist at this store and that is a major problem. Communication within the shift employees and between the different shifts does not happen and that is hard to deal with.

Most of my coworkers don't want to actually work, which makes it more difficult for the few of us that do work. Teamwork is also lacking in most employees.

Stop sitting around talking about people and just do their jobs.

They need to start worrying about the customers needs and not drama

Stop bullyimg and discriminating agaimst others

What is most positive about the culture and environment at your company?

Environment Reviews

Being able to interact with customers

Camaraderie, values, and customer interation

Nothing from my experience as of lately. I used to love the people I worked with but they are all gone and everyone left is lazy and immature.

The customers. Our General Manager is very supportive of his team

Review from Sales Dept

Clean stores and great workmanship in the tire shop

What needs to change to make the company culture better?

Environment Reviews

I believe there should be better judgment, other than that everything else is truly wonderful

More options for job opportunities (part-time positions) and the ability to work from home for everyone. Some people work from home at this company, and most people are in the office 5 days a week because they have to. It's common for inequality at this company when it comes to where people work.

Pick our RGM to be like the dm and higher ups

There needs to be better communication from the top all the way down to the part time employees. The GM need to start giving recognition out to employees that actually do their job and start making it a place everyone wants to work at everyday agen

The management along with better training.

What did you like most about the interview process?

Interviews Reviews

People seemed like they really cared about employees

I liked that the person that interviewed me was very open and understanding and nonjudgmental.

I liked that it felt very open and nonjudgmental and the GM that interviewed me was down to earth and willing to give me a chance.

It was quick, to the point.

Its quick and mostly painless

What would you improve about your company's interview process?

Interviews Reviews

It took like 10 minutes and I was hired

They need to be more punctual with the interviews if they know they have one that is supposed to be in they should be ready for it and not make that person wait for them to be ready. They should try to have a second manager available same day for a second interview vs asking them to come back

I was interviewed with one person but hired with another who didnt honor anything that was discussed at interview

Meet in person and not over the phone

Review from Sales Dept

stay on topic and not bad mouth employees

Review from Marketing Dept

What makes you most happy at work?

Outlook Reviews

I enjoy spending my shift cleaning the showers and what makes me happy is when the customers constantly make comments about how clean they are or they thank me for doing a good job. I take pride in my work.

Helping others grow and being a part of something ledgendary

working with folks who have work ethics similar to mine

Review from Sales Dept

Having a good working relationship with my team and the environment is safe.

Co-workers and customers are great

What's going wrong and how can it be improved?

Outlook Reviews

Theyve lost site of walking the talk of LOVES core values

New management and some kind of system to keep them inline with company policies and beliefs. Cut hours from the ones who just want to stand around talking or on their phones and give them to the ones who want to work.

I think you need to hire managers that Treat Employees fairly and respect the customer's.

They hate our policies , so do employees , most of them dont like us before we meet.

Review from Sales Dept

When employees come to you with issues there needs to be resolution. Don't just sweep it under the rug. Good employees are tired of bad management

What do you like best about your company?

Outlook Reviews

Room for advancement, family owned and operated is very apparent with this company and I feel I am treated very fairly.

Review from Sales Dept

What would you most like to see improved at your company?

Outlook Reviews

Showing more appreciation to the people that go above and beyond for the stores

Even perfect communication can be improved. No matter how great you think it is you should always be striving to make it even better. You can't create an amazing team if the team isn't comminicating. Comminication creates great work enviroments and that helps build great work ethic! Just my opinion.

Review from Sales Dept

Nothing really it's a great place to work

Review Sentiment at Love's Travel Stops & Country Stores

66
66%
34
34%
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