Mercer US Senior Customer Service Manager Salary | Comparably
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EMPLOYEE
PARTICIPANTS
14
TOTAL
RATINGS
218

Mercer US Senior Customer Service Manager Salary

The average Mercer US Senior Customer Service Manager earns an estimated $76,273 annually, which includes an estimated base salary of $69,973 with a $6,300 bonus. Mercer US' Senior Customer Service Manager compensation is $5,979 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Mercer US can range from $35,000 - $102,600.

The Customer Support Department at Mercer US earns $3,804 more on average than the Sales Department.

Last updated 3 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$76,273
Average Compensation
$69,973
avg. base
$6,300
avg. bonus

Senior Customer Service Manager Salaries at Mercer US

Senior Customer Service Managers earn $2,511 more than Customer Service Managers, and $6,249 less than Technical Supports.

Technical Support
$83k*
Customer Service Manager
$74k*
CS Rep
$62k*
* estimated salary

Compensation at Mercer US by Department

The Customer Support Department averages $3,804 more than the Sales Department, and $2,854 less than the Engineering Department

Engineering
$123,917 Avg. total comp.
+$3k
Customer Support
$121,063 Avg. total comp.
Sales
$117,259 Avg. total comp.
-$4k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Mercer US reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Mercer US reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Mercer US Rate Their Compensation

The majority of Senior Customer Service Managers at Mercer US believe they're not compensated fairly. 33% of Senior Customer Service Managers at Mercer US say they receive annual bonuses, and the majority (63%) are satisfied with their benefits. See more compensation ratings at Mercer US

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