Mercer Senior Customer Service Manager Salaries in Wilmington, DE | Comparably
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"Mercer is a consulting firm that provides human resource, investment banking and financial advisory services." read more
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Mercer Senior Customer Service Manager Salaries in Wilmington, DE

The average Mercer Senior Customer Service Manager in Wilmington, DE earns an estimated $99,807 annually, which includes an estimated base salary of $85,432 with a $14,375 bonus. Mercer's Senior Customer Service Manager compensation is $29,513 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Mercer in Wilmington, DE can range from $64,800 - $142,000.

In Wilmington, DE, The Customer Support Department at Mercer earns $2,447 more on average than the Operations Department.

Last updated a month ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$99,807
Average Compensation
$85,432
avg. base
$14,375
avg. bonus

Senior Customer Service Manager Salaries at Mercer

In Wilmington, DE, Senior Customer Service Managers earn $6,188 more than Customer Service Managers.

Customer Service Manager
$94k*
CS Rep
$64k*
Technical Support
$60k*
* estimated salary

Compensation at Mercer by Department

In Wilmington, DE, The Customer Support Department averages $2,447 more than the Operations Department, and $825 less than the Legal Department

Legal
$136,946 Avg. total comp.
+$825
Customer Support
$136,121 Avg. total comp.
Operations
$133,674 Avg. total comp.
-$2k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Mercer reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Mercer reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Mercer Rate Their Compensation

The majority of Senior Customer Service Managers at Mercer believe they're compensated fairly. 75% of Senior Customer Service Managers at Mercer say they receive annual bonuses, and the majority (61%) are satisfied with their benefits. See more compensation ratings at Mercer

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